2/10 - Tồi
Lauren
Đi cùng gia đình và trẻ nhỏ
06/08/2025
Called reception to ask people above us to stop stomping around talking and laughing for 4 hours constantly, they moved furniture and everything!! At midnight-5am constantly walking around.
Staff couldn't leave the desk to ask them to be quiet.
Bath is built in and surrounded by wood which is covered by vinyl, it's ripped (took pictures as we entered room)
Back of bathroom door is mouldy BLACK MOULD.
Mattress absolutely rock hard, I slept with 5 pillows to have it equal to my 1 Asda cheap pillowcase home.. that's how flat the pillows are.
Last time we came we had complimentary tea and coffee etc this time we had......... a kettle.. to stare at.
1 towel given for the room so extra had to be given.. we booked 2 adults and 1 child.
This is our second time here first to attend Chester zoo and this time was for gullivers world.
First time wasn't bad but yes we forgot about the horrible beds.
If you want a nice sleep home from home this isn't the place
Lauren
Lưu trú 1 đêm vào Tháng 8, 2025