Khách sạn Macclesfield

"I am writing to formally report a serious issue during my recent stay at the Best Western in Greenville, NC. On the morning of checkout, my partner and I discovered BED BUGS crawling on us in the bed, creating an immediate health and safety concern. We reported this to the front desk and had to request a room change ourselves, as no apology or proactive resolution was offered. Due to the risk of bringing bed bugs into our vehicle or home, we needed extra time to thoroughly inspect our...

"Convenient place"

"Staff was extremely rude"

"The hotel was in a poor condition... the breakfast was "OK", nothing more. Paid a small price for the room, it was a small quality as well. Had been in Quality Hotels before in my life and never experienced a poor quality like that. Would not return to this hotel for sure."

"Property was very clean and friendly stuff "

"Perfect for a stop for a good night’s rest on a long drive home. Local restaurant close by as well as right in the hotel. Staff was very accommodating. "

"No pool, unfortunately. Newer hotel. Safe. Very clean. Kind staff. Great location. "

"Chambre spacieuse récemment rénovée et propre. Lit confortable."

"Room was clean, staff was friendly, breakfast was good. "

"Restaurants and brew pubs withing walking distance. A tiny house but very well designed. Staff was extremely responsive. Would stay here again."

"Non smoking room smelled like smoke. Only clean room upon request. You can hear people walking upstairs and water running from floor above. "

"It was OK."

"From the posted photos and exterior it looks great. Staff was friendly and welcoming, but when I got off the elevator on my floor, it completely smelled of cigarette smoke now all the doors have no smoking posted, but that still doesn’t stop them got into my first room and as soon as I open the door, it’s still smelled heavy of smoking as well as the fire. Smoke detector was covered up by a plastic bag. Also, the doors on multiple rooms have excessive gaps that you can see under the door into...

"Everything was ok "

"The stay at this hotel was pleasant. The manager was very professional. There is Mr. Jay who provided a service above expectations. His knowledge and educated background impressed me deeply. Who would complain when you get serviced by PHD student. Mr. Jay made a special Indian tea and shared his culture. I do recommend this hotel to future guests. The price is right and a safe environment. "

"Yes"

"Good breakfast and coffee"

"Check in was extremely long wait and not well organized. Staff was not attentive. "

"We had a very comfortable and enjoyable stay here! Thank you!"