Hi Lawrence,Thank you for your feedback and please accept my apologies for the issues you encountered during your stay. I have passed your comments regarding the room onto our Housekeeping and Maintenance team for review and to be rectified.We do hope you will come back to see the improvements.Many thanks,James MansonHost Manager

Hi James,Thank you for the feedback and I am delighted that you enjoyed your stay with us.I am sorry for the issues you encountered with our food and beverage offerings. I have passed these comments onto our F&B team for review. We look forward to welcoming you back to the hotel very soon.Many thanks,James MansonHost Manager

Hi Iliyan,Thank you for the feedback and I am delighted that you enjoyed your stay with us.We look forward to welcoming you back to the hotel very soon.Many thanks,James MansonHost Manager

Dear EllenThanks for the 5* review. I am delighted to see that you enjoyed your stay and we look forward to welcoming you back in the near future.Kind RegardsDaniel

Hi Leon,Thank you very much for the positive review and I am delighted you enjoyed your stay with us. We look forward to welcoming you back soon.Many thanks,James MansonHost Manager

Hi Kerry,Thank you very much for the positive review and I am delighted you enjoyed your stay with us. We look forward to welcoming you back soon.Many thanks,James MansonHost Manager

Hi Ian,Thank you for the feedback and I am delighted that you enjoyed your stay with us.We look forward to welcoming you back to the hotel very soon.Many thanks,James MansonHost Manager

Hi Stephen,Thank you very much for the positive review, and I am delighted you enjoyed your stay with us.We look forward to welcoming you back soon.Many thanks,

Hi Laura,Thank you for positive review and I am delighted you enjoyed your stay with us.We look forward to welcoming you back soon.Many thanks,

Hi Valerija,Thank you very much for the positive review and I am delighted you enjoyed your stay with us. We look forward to welcoming you back soon.Many thanks,James MansonHost Manager

Hi Andrew,Thank you for the feedback and I am delighted that you enjoyed your stay with us.We look forward to welcoming you back to the hotel very soon.Many thanks,James MansonHost Manager

HiThank you for taking the time to leave us some feedback. Sorry to hear that our hotel isn't for you, but we appreciate you giving us a try.RegardsHost Manager

HiThank you for taking the time to leave us some feedback, it's massively appreciated!We very much look forward to welcoming you back to Village Maidstone soonRegardsHost Manager

Thanks for the rating Amelia

HiThanks for the review Samuel

Hi Thanks for the 10/10 review!

Thanks for the reviewWe hope to see you again soon

Thank you for leaving us a rating, we hope to see you again in the future.

Thank you for the 5 out of 5 rating :)

Thank you for leaving us a rating, we hope to see you again in the future.

Hi Lenny,Thanks for the feedback. Unfortunately, during the busy festive period there are a lot of individual parties and get-togethers happening at the hotel where people are celebrating, so it can get very busy.We look forward to welcoming you back during a quieter period.Kind regards

Thank you for leaving us a rating, we hope to see you again in the future.

Hi BrettSorry to hear that there were missing items from the menu. This only happens in exceptional circumstances and I regret that you were left with less choice during your visit.Regards

Hi Curtis, we are glad you enjoyed your stay with us!See you again soon!

Hi Sharon, thanks for the 10/10 rating :)

Hi NickThank you for taking the time to leave us some feedback. I do apologise about the issues you encountered with ordering room service, and also that you had to wait for your room to be ready. It really is exceptional circumstances for a room not to be ready at that time. It was a pleasure meeting you and I thank you for showing so much patience that evening. I hope we are able to welcome you back again at some point in the future, so that we can restore your faith in our hotel.Kind regards

Hi RosemaryThank you for taking the time to leave us a review, your comments are hugely important to us.We are glad to see that you enjoyed your stay :)We look forward to welcoming you back to Village Hotels in the future.

Hi AnthonyThank you so much for choosing Village Hotel MaidstoneWe hope to welcome you back sometime soon :-)Regards

Thank you for leaving us a rating, we hope to see you again in the future.

Thank you for the 5 out of 5 rating :)

Hi Timothy,Thank you so much for rating your stay with us, we look forward to welcoming you back to Village Hotel Maidstone soon!

HiThank you so much for your feedback.I'm sorry to hear that you had an issue with the lighting and heating in your room during your stay. At Village hotel Maidstone we pride ourselves in providing the best possible rooms to our guests, so I apologise that on this occasion we seem to have fallen short of those standards.We hope to be able to welcome you back to Village Hotel Maidstone sometime in the future.Kind regards

Hi Jay,Thank you so much for rating your stay with us, we look forward to welcoming you back to Village Hotel Maidstone soon!

Hi SimonThank you so much for taking the time to give us feedback. I'm very sorry you encountered these issues with your stay. Please rest assured the relevant departments have been made aware.Kind regards

Hi KaitlynThank you for taking the time to give us feedback, especially the detail you have gone into, it's massively appreciated!We hope to welcome you back to Village Hotel Maidstone sometime in the future.Kind regards

Hi,Thank you for your feedback. Sorry to hear you experienced so many issues during your stay. I'd love the opportunity to discuss these in more detail over the phone?Feel free to call anytime - 01622 656911Kind regards

Hi Donna,Thank you so much for rating your stay with us, we look forward to welcoming you back to Village Hotel Maidstone soon!