Khách sạn Malverne

"Clean room fun location."

"Good location"

"Very disappointed with our stay. The toilet in our room was broken for two days, making it extremely inconvenient and uncomfortable. Despite reporting the issue multiple times, no one came to fix it during that time. Because the toilet was unusable, we had to go all the way to the public restroom in the basement whenever we needed to use the bathroom. What was even more frustrating was that we were never offered a different room or any form of compensation for the inconvenience. Basic...

"Low water pressure (shower) and lukewarm/room temp (instead of hot) in shower"

"The elevator service was simply inadequate. During our stay, we frequently had to wait several minutes to catch an elevator down to the lobby. There weren't enough elevators, sometimes one or more were out of service, and they were too small to accommodate all the hotel guests and their luggage. At least once, some of us, frustrated that we couldn't get an elevator to take us down to the elevator, pressed the "up" button, went up to the top floor, and then stayed on the elevator to get down...

"The a/c was too noisy, which made it difficult to sleep"

"The new digital elevators were continuously problematic. Otherwise a fine stay. Although, with noting, there are smaller boutique hotels in the area with slightly more sqft for comparable price. Breakfast was free and as expected."

"it smell like pee in bathroom"

"Convenient hotel right off Times Square with a great rooftop bar. Elevators were frustrating."

"Great location! The rooms were small but space didnt matter to me since the bed was fine and the bathroom clean :) We'll come again!"

"Front desk help was great and housekeeping were very accommodating"

"Love it"

"Charged non upfront fees"

"Art Roof amazing"

"Great!"

"Room was clean and properly stocked with everything we needed. Stafff was wonderful from the doormen to counter to bar , we had a great experience. The hotel is closed to the museums and also close to public transportation which was a big plus for us. We traveled with our dog and had a lot of fun walking her to the park which was only two blocks away. 100% recommended!!!! Great restaurants in the area too"

"Staff was very good. Appreciated the drinks at the reception after a long day of NY walking."

"The location is very convenient for visiting lower town."

"The hotel and rooms are old. It's noisy outside. There were workers doing maintenance, which wasn't a great experience. Even though the guy gave us a better room, it still wasn't clean or modern enough. The New Yorker Hotel has a good reputation, and I hope they take better care of it in the future."

"Nice hotel, clean and well located"