Sehr geehrter Thomas,herzlichen Dank für Ihren Besuch in unserem Hotel, danke für die netten Worte.Unser persönlicher Service sind auch weiterhin die Garantien, dass Sie bei uns in besten Händen sind. Vielleicht dürfen wir Sie ja schon bald wieder einmal bei uns willkommen heissen.Mit freundlichen GrüssenSerdar ÖZKAYAGeneral Manager

Dear Ashnie,we appreciate your support and high rating for our House.We never give up to work hard and improve our services for our valued guests like you.We look forward to welcome you soon in our hotel.Kind regards,Serdar ÖZKAYAGeneral Manager

Dear Francesca,Thank you very much for your outstanding review. We are very happy to read you have had a great holiday at Arum Barut Collection Hotel.As Arum Barut Collection we always want to offer the best service and the quality for our guests. We aim for the highest possible satisfaction of our all guests. We look forward to welcoming you in our House on your next Holiday.Best regards,Serdar ÖZKAYAGeneral Manager

Dear Fabian,we appreciate your support and high rating for our House.We never give up to work hard and improve our services for our valued guests like you.We look forward to welcoming you soon in our House.Best regards,Serdar ÖZKAYAGeneral Manager

Dear Ta Wing,Thank you for your review. We look forward to welcoming you once again to create a better holiday experience. Best regards,

Dear Guest,Thank you very much for your review. We are very happy to read that you have found our House beautiful, spotlessly clean hotel with amazing buffet.We invite you in 2024 to watch once again the sun set in our House.Best regards,Serdar ÖZKAYAGeneral Manager

Dear Julia,Thank you very much for your great review. Wee are happy to read you have a perfect holiday in our House. We look forward to welcome you once again in our House as soon as possible.Best regards,

Dear Guest,We appreciate your support and high rating for our House.We never give up to work hard and improve our services for our valued guests like you.We look forward to welcome you soon in our House.Best regards,Serdar ÖZKAYAGeneral Manager

Dear Dora,We appreciate your support and high rating for our House.We never give up to work hard and improve our services for our valued guests like you.We look forward to welcome you soon in our House.Best regards,

Merhaba Abdullah Bey, Değerlendirmeniz için teşekkür ederiz. Side bölgesinde yapacağınız bir sonraki tatilinizde tekrar buluşmak dileğiyle,Saygılarımızla,

Merhaba Ufuk Bey,Değerlendirmeniz için teşekkür eder, bir sonraki tatilinizde tekrar buluşmayı dileriz.Saygılarımızla,

Dear Ms. Sarah, Thank you for your review.Wish to welcome you soon againBest regards,

Sehr geehrter Herr Jörg,wir bedanken uns bei Ihnen, dass Sie sich die Zeit genommen haben Ihren Aufenthalt zu bewerten.Das gesamte Team hofft auf ein erneutes Wiedersehen.Mit freundlichen GrüssenSerdar ÖZKAYAGeneral Manager

Dear Alexey,Thank you very much for being our Guest. It was a great pleasure reading you all thoroughly enjoyed out to staying at Arum Barut Collection.As Arum Barut Collection we want the best service and the quality for our guests. We aim for the highest possible satisfaction of our all guests. We look forward to welcome you on your next vacation in Side region. Best regards,Serdar ÖZKAYAGeneral Manager

It had been shared with the agencies we work with that there were rocks in the sea. It is stated on the hotel's website that it is rocky in the sea. The rocks are visible on the hotel website's pictures. Water sports are external suppliers. We could have asked the water sports to drive the water machine away from hotel line. If you had contacted the managers of the hotel for your other complaints, they could have helped you correctly to make your stay more comfortable. In addition, all the services offered in the hotel to guests to be consumed in the hotel. The Arum team

Dear Mr. Abdallah, Thank you for your great review , it is very sincere and thoughtful of you , we are glad you enjoyed your holiday Wish you all the best, Best regards, Serdar OZKAYA General Manager

Dear Timo, Thank you very much for choosing Arum Barut Collection. It was a great pleasure reading you had an excellent services you received from Arum Barut Collection Team. As Arum Barut Collection we want the best service and the quality for our guests. We goal for the highest possible satisfaction of our all guests. We look forward to welcome you on your next vacation in Side region. Serdar ÖZKAYA General Manager

Dear Mr. Sami, Thank you for taking the time to review Arum Barut Collection. Although I am thrilled to hear that you enjoyed hotel room, Hotel garden and restaurants, I am so sorry to hear we fell short in some areas. Your criticism has been shared to related department managers. We never give up to work hard and improve our services to offer you much better services for your next holidays in our House. Best regards,

Dear Guest, Thank you very much to chose Arum Barut Collection for your stay in Side. It was great pleasure for us to welcome you in our House. Best regards,

Dear Robert, I appreciate your high rating our hotel and for supporting to our services. We are definitely looking forward to create the another excellent experience for you on your next visit. Best regards, Serdar ÖZKAYA General Manager

Dear Valued Guest, We appreciate you for your high rating about our hotel. It is great pleasure to know you had great services from Arum Barut Collection team. We won't give up to work hard and improve our services to be your unchanging accommodation address in Side. Arum Barut Collection team is looking forward to welcome you once again in the near future. Best regards,

Dear Mr. Peter, Thank you for being our guest and taking the time to comment about your stay. We regret we fell short in some areas. Your criticism has been shared to responsible supervisor accordingly. Arum Barut Collection team is looking forward to create the lovely experience for you in the future. Best regards,

Sn. Cebrail Bey, Side bölgesinde gerçekleştirdiğiniz tatil deneyimi için bizi seçmenizden mutluluk duyuyoruz. Yapmış olduğunuz yoruma cevabımızı şu şekilde özetleyerek, saygılarımızı sunarız. Otelde bulunduğunuz süre zarfında size en iyi hizmeti sunmak ve sizin için kusursuz bir tatil hatırası bırakmak için öncelikle sizi tanımaya çalıştık. İlk olarak siz otele gelmeden 1 gün önce bize göndermiş olduğunuz son kat oda isteğinizi, ön hazırlığımızı yaparak giriş gününe çok kısa bir süre olmasına rağmen yerine getirdik. Sizi tanımaya yönelik girişimlerimiz, sizin otele girişiniz itibariyle 3 farklı resepsiyonist arkadaşımız tarafından devam etmiştir. Otelimize giriş gününüzde resepsiyonda çalışan arkadaşlarımız, uzun bir süre zamanlarını seve seve size ve eşinize ayırarak rezervasyonunuz olan standart kara tarafı oda tipi yerine almış olduğunuz oda tipinden çok daha yüksek kategoride olan ve daha pahalı olan 3 farklı oda tipini göstererek ( ilk gösterilen oda istediğiniz gibi son kat ) sizin memnuniyetinizi sağlamaya çalışmışlardır. Buna rağmen C/in değerlendirmesinde bizi olumsuz yönde yorumlamıştınız. Yorumunuza istinaden sizinle iletişime geçerek, yorumunuzu değerlendirmek, yapabileceğimiz daha iyi bir hizmeti uygulamak adına sizinle görüşmek için size yapmış olduğunuz yorum sayfası üzerinden davet gönderildi ama davetimize geri dönüş sağlamadınız. Sonrasında Guest Relation Müdürü ve Ön Büro Müdürü beraber sizin için A-la carte rezervasyonunu gerçekleştirirken konuyu açarak tatilinizin nasıl gittiğini öğrenmek adına sizinle iletişime girdiler ve her şeyin çok güzel olduğunu ve her şeyden memnun olduğunuzu bize kendiniz bildirttiniz. 2 gün sonrasında ise erken çıkış yaparak otelden ayrıldınız ve otelden erken ayrılma sebebinizi denizdeki kayalıklar olarak bize bildirdiniz. Denizdeki kayalıkların varlığı tüm tanıtım kanallarında açık bir şekilde belirtilmektedir. Otelimizde iskelemizde mevcuttur ve kayalıklara takılmak istemeyen misafirler iskelemizi kullanmaktadır.

Değerli Misafirimiz Sayın Mustafa Onur, Değerlendirmeniz için teşekkür ederiz. En kısa zamanda sizleri tekrardan evimizde ağırlamaktan mutluluk duyar, saygılarımızı sunarız.

We appreciate very much for staying with us at Arum Barut Collection Hotel and for sharing your positive feedback. We are very happy that you were satisfied with overall. It could be very helpful to the travelers who would like to visit Arum Barut Collection in the future. Once again thank you so much for taking your time to share your comments and we look forward to meeting you once again in the near future. Best regards,

Thank you very much for your review. We look forward to welcome you in the near future. Best regards,

Dear guest, we thank you for your time to evaluate us, and we wish to welcome you back to our hotel as soon as possible. Please keep safety

Dear Michelle, thank you for your visit and wonderful comment. We wish to welcome you back on your next holiday. Please keep safety.

Dear Imran, Thank you for taking the time to share your recent experience at Barut Arum. We are definitely looking forward to create the another great experience for you in the near future..

Sehr geehrter Gast, es freut uns sehr zu lesen, dass Sie unsere Leistungen als Hervorragend bezeichnet haben.

Sehr geehrter Thomas, Wir würden uns auch sehr freuen, Sie wieder in unserem Haus begrüssen zu dürfen.