Search Hotels Near Mattachine Steps, Los Angeles

" had an incredibly disappointing experience at I this hotel. I arrived at 8:00 AM and was made to wait four hours until 12:00 PM to check into a shared 4-girl dorm( I totaly understandbecause I arrived early ) . When I finally received my key and entered the room, it was completely dirty and unmaintained. Even the bed was not clean . When I brought this to the staff's attention, the response was completely illogical and unprofessional. Instead of prioritizing a cleaning or offering an immediate solution, I was told to "bring my stuff back down" and sit in the lobby for another three hours until 3:00 PM. It is unacceptable to expect a guest who has already waited half the day to vacate a room they have already checked into because the hotel failed to meet basic cleanliness standards. The lack of empathy and the "solution" provided were insulting. I would not recommend staying here if you value your time or expect a clean, professional environmt ."

"Great location with plenty of great restaurants. The kitchen has an amazing stove. Communal areas were great. We loved the King bed and the private porch. "

"The breakfast was well prepared and tasty. We had a bartender on two evenings who was very knowledgeable about scotch whiskey, which is quite unusual. The limo drivers were very friendly and do an excellent job. The front desk employees were also very helpful and knowledgeable. We had a great 4 night stay."

"Good"

"ghetto, i never made it to my room"

"The main hotel lobby is stunning and very radiant but once you get to the elevators they look outdated and the hallways to your room look even more outdated just a plain red carpet and white walls. The suite room is very spacious but the only down fall the restroom/shower is very big out dated. You can see how everything is wearing down and the restroom needs more amenities. I wish I would have taken pictures to show what I’m talking about. The view is very nice and the bed is comfortable along with the big sofa."

"Well"

"Very good experience overall, neighborhood wasn’t the best but still felt safe. Especially liked the gated parking gave us a good peace of mind. Pil from the front desk was top notch!"

"Nice hotel. Great breakfast bar!"