Tất cả nhận xét được hiển thị đều là từ trải nghiệm thật của khách. Chỉ những khách đã đặt kỳ lưu trú với chúng tôi mới có thể gửi nhận xét. Chúng tôi xác thực nhận xét theo nguyên tắc của mình và đăng tất cả nhận xét, dù tích cực hay tiêu cực.Thông tin thêmMở trong cửa sổ mới
Đánh giá 10 - Xuất sắc. 631/1005 nhận xét" "
10 - Xuất sắc
631
Đánh giá 8 - Tốt. 259/1005 nhận xét" "
8 - Tốt
259
Đánh giá 6 - Được. 73/1005 nhận xét" "
6 - Được
73
Đánh giá 4 - Kém. 29/1005 nhận xét" "
4 - Kém
29
Đánh giá 2 - Tồi. 13/1005 nhận xét" "
2 - Tồi
13
9,2/10
Sạch sẽ
9,2/10
Nhân viên & dịch vụ
8,6/10
Tiện nghi, dịch vụ
8,6/10
Điều kiện & cơ sở vật chất nơi lưu trú
8,6/10
Thân thiện với môi trường
Nhận xét
8/10 - Tốt
Felino, bloomfield
27/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel location is walkable to most of the sites I wanted to visit. Dining also has good choices of restaurants.
Felino
Lưu trú 3 đêm vào Tháng 5, 2024
10/10 - Xuất sắc
Youhong
Đi cùng gia đình
26/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It would be nice if the room can have a microwave.
Youhong
Lưu trú 3 đêm vào Tháng 5, 2024
Justin Phillips trả lời vào 26/05/2024
Dear Youhong, Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I appreciate your suggestion regarding providing a microwave in a room. However, to maintain hygiene and avoid cross-contamination, we have decided not to provide microwaves in the rooms. Thank you for your understanding.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
2/10 - Tồi
Lily
21/05/2024
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My bed was so smiley everything on bed was horrible smell like someone slept in the bed for a month it was so bad I could sleep contacted front day some came and changed but stink was still horrible one day they just came up and sprayed the bed was even worse like pesticides
Bathroom sink was cracked
Carpet was so dirty my new slippers were solid black on bottom
After a couple of weeks they moved my room not much better
I was there for about 20 days than could take it for the last three day I they made me pay for one more night ripe off
I would go out every morning and come back at about 1:30 and room was never cleaned i would have to wait in hall
Hotel was very old and showed it
Worst hotel I ever stayed in
Staff on front desk were not helpful at all
Lily
Lưu trú 24 đêm vào Tháng 4, 2024
Justin Phillips trả lời vào 22/05/2024
Dear Lily, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am sorry that your recent stay fell short of your expectations and apologise for the inconvenience and discomfort this caused. While our Front Office team offered you new room options during your stay, I regret that we could not make your stay a memorable one.I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons. Warm regards,Justin PhillipsGeneral Manager
8/10 - Tốt
Irene
Đi theo nhóm
20/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good hotel
Irene
Lưu trú 3 đêm vào Tháng 4, 2024
Justin Phillips trả lời vào 20/05/2024
Dear Irene,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I am pleased to read that you had a fabulous stay with us, and many thanks for your kind words!It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
8/10 - Tốt
Gregory
Đi cùng gia đình
19/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice corner room on the second floor. Queen Victoria Market ( a must see) only a 2 minute walk away, very walkable location. Wonderful staff. Only negative was that our rental car was broken into while parked at the recommended off site lot. The front desk staff and MOD were very caring and helpful assisting us through the process. Thank you again.
Gregory
Lưu trú 3 đêm vào Tháng 5, 2024
Justin Phillips trả lời vào 20/05/2024
Dear Gregory,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I am glad you enjoyed your recent stay with us and appreciated the wonderful service you received from our ambassadors.However, I am sorry to hear about the incident with your rental car but I am pleased our team could assist you promptly.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
10/10 - Xuất sắc
Susan
Đi cùng gia đình
19/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to stay in the city.
Susan
Lưu trú 1 đêm vào Tháng 2, 2024
Justin Phillips trả lời vào 19/05/2024
Dear Susan,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I am pleased to read that you had a fabulous stay with us and enjoyed our convenient location.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
10/10 - Xuất sắc
Rakesh
Khách đi công tác
18/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
.
Rakesh
Lưu trú 2 đêm vào Tháng 5, 2024
Justin Phillips trả lời vào 21/05/2024
Dear Rakesh,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for rating so highly.I am pleased that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
8/10 - Tốt
Kathleen
Đi cùng bạn đồng hành
17/05/2024
Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
A bit dated. The shower water seeped under the glass all over the floor which was a slipping hazard not to mention messy. Went to have a coffee and there were no coffee mugs available so we had it in a glass. However, every staff member I had contact with was extremely pleasant. Super friendly. Hotel just needs a little update.
Kathleen
Lưu trú 1 đêm vào Tháng 5, 2024
Justin Phillips trả lời vào 19/05/2024
Dear Kathleen,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I sincerely apologise for the disappointment you experienced during your recent stay. I have shared your feedback with our relevant department heads for review and further action.On a positive note, I am glad to hear that you enjoyed the excellent service you received from our ambassadors. Your kind words and compliments have already been shared to the entire team; it has been a tremendous source of encouragement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
10/10 - Xuất sắc
Wai Ying
Đi cùng bạn đồng hành
13/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall I am very happy with the services provided.
Wai Ying
Lưu trú 6 đêm vào Tháng 5, 2024
Justin Phillips trả lời vào 14/05/2024
Dear Wai Yang, Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I am pleased to read that you had a fabulous stay with us and enjoyed the excellent service you received from our team members. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
6/10 - Được
Fernando, tampico
13/05/2024
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Very old and with lack of manteinance property, conveniently located close to the Victoria Market and across a nice Park.
Fernando
Lưu trú 3 đêm vào Tháng 3, 2024
Justin Phillips trả lời vào 14/05/2024
Dear Fernando, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am sorry that your stay was not a complete success and I apologise for the inconvenience this may cause. On a positive note, I am delighted that you enjoyed our convenient location.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
10/10 - Xuất sắc
ashaary
13/05/2024
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Credit for staff housekeeping old guys at level 4. He really nice. 👍
ashaary
Lưu trú 3 đêm vào Tháng 5, 2024
Justin Phillips trả lời vào 14/05/2024
Dear ashaary,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I am pleased to read that you had a fabulous stay with us. Additionally, I greatly appreciate your kind words in relation to the level of service offered by Warren from Housekeeping. I look forward to sharing your compliments with him to make his day!It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
6/10 - Được
Susan
Đi theo nhóm
12/05/2024
Thích: Sạch sẽ
Transportation was convenient for our needs.
Susan
Lưu trú 4 đêm vào Tháng 5, 2024
Justin Phillips trả lời vào 12/05/2024
Dear Susan,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I am pleased to read that you enjoyed the proximity of our hotel to public transportation in the area.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
10/10 - Xuất sắc
YUKIKO
Đi cùng gia đình và trẻ nhỏ
11/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were very friendly, the reception staff, restaurant staff and cleaning staff were all very nice. It was very convenient as it was close to the train station and tram station.
YUKIKO
Lưu trú 3 đêm vào Tháng 5, 2024
Justin Phillips trả lời vào 12/05/2024
Dear YUKIKO,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay with us.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
10/10 - Xuất sắc
Warren
Đi cùng bạn đồng hành
07/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent customer service. I had made a mistake on my booking. The gentleman at the reception desk was very accommodating even upgrading us at no extra charge.
Warren
Lưu trú 1 đêm vào Tháng 5, 2024
Justin Phillips trả lời vào 07/05/2024
Dear Warren, Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I am delighted to know that you had a seamless check-in experience with us and appreciated the excellent service you received from Itthi from Front Office. I look forward to sharing your compliments with him and I am sure your kind words will make his day.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
8/10 - Tốt
Amanda
Đi cùng bạn đồng hành
06/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice place to stay. Staff friendly. Rooms need abit updating (pulled carpet threads everywhere)
Amanda
Lưu trú 3 đêm vào Tháng 5, 2024
Justin Phillips trả lời vào 07/05/2024
Dear Amanda, Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
4/10 - Kém
Reinelle
02/05/2024
Bad area run down hotel room disappointing
Reinelle
Lưu trú 2 đêm vào Tháng 4, 2024
Justin Phillips trả lời vào 03/05/2024
Dear Reinelle, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am sorry that your stay was not a complete success due to the condition of our hotel. I look forward to bringing your comment up in our internal meeting to explore possible improvements.Warm regards,Justin PhillipsGeneral Manager
10/10 - Xuất sắc
Gloria
01/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Although I arrived early, I was able to check in straight away and was upgraded to a very nice room on the 9th floor. It was clean and spacious with a very comfortable king size bed. Breakfast was very good, with a choice of made to order eggs, but I found the dinner options were fairly limited so didn't eat in the restaurant.
Gloria
Lưu trú 2 đêm vào Tháng 4, 2024
Justin Phillips trả lời vào 02/05/2024
Dear Gloria,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us and enjoyed our seamless check-in experience, clean and spacious rooms with comfortable bed and good buffet breakfast.Your feedback regarding the limited options for our dinner menu has been noted. Our culinary chef will review this and come up with a more varied menu featuring locally-sourced produce to enhance our guests' overall experience.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
10/10 - Xuất sắc
Lyle
30/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place for a quick Melbourne stopover. Clean room, comfy bed and handy to cbd.
Lyle
Lưu trú 1 đêm vào Tháng 4, 2024
Justin Phillips trả lời vào 01/05/2024
Dear Lyle,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us, and enjoyed our clean room, comfortable bed and convenient location.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
10/10 - Xuất sắc
Michelle
Đi cùng gia đình
29/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Michelle
Lưu trú 5 đêm vào Tháng 4, 2024
Justin Phillips trả lời vào 01/05/2024
Dear Michelle,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased that you had a fabulous stay with us.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
4/10 - Kém
Lynette
29/04/2024
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very old property, needs updating. No sound-proofing. Room next to lifts and you could hear housekeepers talking very loudly outside room door very early in the morning.
Lynette
Lưu trú 1 đêm vào Tháng 2, 2024
Justin Phillips trả lời vào 29/04/2024
Dear Lynette,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I apologise for the noise issue from the corridor. I have shared your feedback with our Maintenance Manager, who will review it and come up with a suitable solution to minimise the noise and enhance our guest experience.I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons. Warm regards,Justin PhillipsGeneral Manager
10/10 - Xuất sắc
Bonnie
Đi cùng bạn đồng hành
25/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely hotel; quiet, clean, good amenities, close to circle free tram, well-appointed.
Bonnie
Lưu trú 2 đêm vào Tháng 4, 2024
Justin Phillips trả lời vào 29/04/2024
Dear Bonnie, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us, and I greatly appreciate your kind words regarding our clean rooms, good amenities, and overall loveliness.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
10/10 - Xuất sắc
Mary
23/04/2024
Mary
Lưu trú 6 đêm vào Tháng 4, 2024
Justin Phillips trả lời vào 14/05/2024
Dear Mary,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for taking the time to rate us so highly. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
10/10 - Xuất sắc
Glenn
21/04/2024
Glenn
Lưu trú 1 đêm vào Tháng 4, 2024
Justin Phillips trả lời vào 12/05/2024
Dear Glenn,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
10/10 - Xuất sắc
Thomas
Đi cùng gia đình và trẻ nhỏ
20/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to stay in the city
Thomas
Lưu trú 1 đêm vào Tháng 4, 2024
Justin Phillips trả lời vào 23/04/2024
Dear Thomas,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
8/10 - Tốt
Sally Ann
Đi cùng gia đình
16/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location, great staff
Sally Ann
Lưu trú 3 đêm vào Tháng 4, 2024
Justin Phillips trả lời vào 17/04/2024
Dear Sally Ann,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us and enjoyed our convenient location as well as the excellent service you received from our team members. Your kind words and compliments have already been shared to the entire team; it has been a tremendous source of encouragement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Kind regards, Justin Phillips General Manager
10/10 - Xuất sắc
Jennifer
Đi theo nhóm
14/04/2024
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
In a good area,helpful staff
Jennifer
Lưu trú 3 đêm vào Tháng 4, 2024
Justin Phillips trả lời vào 14/04/2024
Dear Jennifer,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us and enjoyed our convenient location in a free tram zone right across from the Flagstaff Gardens, as well as the excellent and helpful service you received from our ambassadors. Your kind words and compliments have already been shared to the entire team; it has been a tremendous source of encouragement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
8/10 - Tốt
Craig
12/04/2024
Craig
Lưu trú 1 đêm vào Tháng 3, 2024
Justin Phillips trả lời vào 02/05/2024
Dear Craig, Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for rating us so highly.It is always a pleasure to receive positive feedback and I am pleased that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
10/10 - Xuất sắc
Kirti
12/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Kirti
Lưu trú 3 đêm vào Tháng 4, 2024
Justin Phillips trả lời vào 14/04/2024
Dear Kirti,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased that you had an enjoyable stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
10/10 - Xuất sắc
George
11/04/2024
George
Lưu trú 2 đêm vào Tháng 4, 2024
Justin Phillips trả lời vào 02/05/2024
Dear George,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne. I am pleased that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
8/10 - Tốt
William
09/04/2024
William
Lưu trú 4 đêm vào Tháng 4, 2024
Justin Phillips trả lời vào 01/05/2024
Dear William,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased that you had a fabulous stay with us.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
10/10 - Xuất sắc
James, NSW
Khách đi công tác
09/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Convenient location
James
Lưu trú 1 đêm vào Tháng 4, 2024
Justin Phillips trả lời vào 11/04/2024
Dear James, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us and enjoyed our convenient location.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
10/10 - Xuất sắc
Dominique
Đi cùng bạn đồng hành
09/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Only stayed one night but the room was great and staff were very friendly
Dominique
Lưu trú 1 đêm vào Tháng 4, 2024
Justin Phillips trả lời vào 29/04/2024
Dear Dominique,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us, and enjoyed our great room as well as the friendly and excellent service you received from our ambassadors. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
10/10 - Xuất sắc
Suman
Đi cùng gia đình và trẻ nhỏ
08/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Walking distance from the Bourke Street Mall and the tram stop and train station is a short walk from the hotel. Super convenient area to stay and explore Melbourne with many fun family activities close by and easily accessible.
Suman
Lưu trú 4 đêm vào Tháng 4, 2024
Justin Phillips trả lời vào 08/04/2024
Dear Suman,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay with us.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you when your travel bring you back to the area!Warm regards,Justin PhillipsGeneral Manager
10/10 - Xuất sắc
Russell, Paddington
Đi cùng gia đình
07/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent reception service.
Nice clean and tidy room.
Russell
Lưu trú 4 đêm vào Tháng 4, 2024
Justin Phillips trả lời vào 08/04/2024
Dear Russell,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback, and I am pleased to read that you had a fabulous stay with us and enjoyed our clean and tidy room, as well as the excellent service you received from our team members. Your kind words and compliments have already been shared to the entire team; it has been a tremendous source of encouragement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
8/10 - Tốt
Joyleen Mary
05/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Propert was clean , walkable distance to the CBD and a tram close by
Joyleen Mary
Lưu trú 3 đêm vào Tháng 3, 2024
Justin Phillips trả lời vào 08/04/2024
Dear Joyleen Mary, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am thrilled to read that you had a fabulous stay with us and enjoyed our cleanliness and convenient location.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
8/10 - Tốt
Bruce
Đi cùng bạn đồng hành
05/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel convenient location
Bruce
Lưu trú 3 đêm vào Tháng 4, 2024
Justin Phillips trả lời vào 08/04/2024
Dear Bruce, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay with us and enjoyed our convenient location.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
8/10 - Tốt
Amit
Đi cùng gia đình
03/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice place, safe and also in main CBD location.
Amit
Lưu trú 5 đêm vào Tháng 3, 2024
Justin Phillips trả lời vào 04/04/2024
Dear Amit,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us and felt safe here. Your kind words mean a lot to us all and the team must be delighted we made you felt that way!It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Kind regards, Justin Phillips General Manager
8/10 - Tốt
Shana
Đi cùng gia đình và trẻ nhỏ
02/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Services and amenities are all good.
Shana
Lưu trú 5 đêm vào Tháng 3, 2024
Justin Phillips trả lời vào 03/04/2024
Dear Shana,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback, and I am pleased to read that you had a fabulous stay with us and enjoyed our amenities and the excellent service you received from our ambassadors. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
10/10 - Xuất sắc
Louise
30/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
.
Louise
Lưu trú 6 đêm vào Tháng 3, 2024
Justin Phillips trả lời vào 03/04/2024
Dear Louise,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne so highly!It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
4/10 - Kém
Sanjeev
Đi cùng bạn đồng hành
28/03/2024
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Staff not very helpful. Asked for recommendations with regards to sight seeing but did not receive a positive response. No pleasant greeting upon arrival or a courtesy goodbye or “how was your stay” upon departing. Very poor customer service! They Probably do not like people of color!
Sanjeev
Lưu trú 2 đêm vào Tháng 3, 2024
Justin Phillips trả lời vào 11/04/2024
Dear Sanjeev,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am sorry to hear about your disappointing experience and that our team members unintentionally made you feel disrespected. Please know that your concerns will be addressed with our Front Office Manager to prevent a similar situation from recurring. We are committed to providing exceptional service to all guests, regardless of background.Warm regards,Justin PhillipsGeneral Manager
2/10 - Tồi
Li
27/03/2024
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room small,old
Li
Lưu trú 5 đêm vào Tháng 3, 2024
Justin Phillips trả lời vào 02/04/2024
Dear Li, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am sorry to hear that certain aspects of your stay did not meet your expectations, and I apologise for the inconvenience caused.Warm regards,Justin PhillipsGeneral Manager
10/10 - Xuất sắc
Cui Yi
Đi cùng bạn đồng hành
21/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staffs are nice. The location is very convinience.
Cui Yi
Lưu trú 4 đêm vào Tháng 3, 2024
Justin Phillips trả lời vào 21/03/2024
Dear Cui Yi, Thank you for your lovely review of your visit to the Radisson on Flagstaff Gardens Melbourne. I am glad to read that you had a wonderful stay with us and enjoyed not only our convenient location but also the excellent service you received from our ambassadors.Your kind words and compliments have already been shared to the entire team; it has been a tremendous source of encouragement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
10/10 - Xuất sắc
Brett
Đi cùng gia đình, Khách đi công tác
18/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very comfortable and friendly
Brett
Lưu trú 1 đêm vào Tháng 3, 2024
Justin Phillips trả lời vào 19/03/2024
Dear Brett,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us and enjoyed our friendly and excellent service you received from our ambassadors. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
8/10 - Tốt
Debbie
Đi cùng bạn đồng hành
18/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ
Although people say it is outdated I found it to be very clean and comfortable, however the rooftop hot tub/spa definitely needed repairs
Debbie
Lưu trú 3 đêm vào Tháng 3, 2024
Justin Phillips trả lời vào 03/04/2024
Dear Debbie,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay with us.I also appreciate your suggestion to consider refurbishing our rooftop facilities to enhance our guests' experience. I look forward to discussing this in our upcoming meeting for further review.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
10/10 - Xuất sắc
David
15/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent
David
Lưu trú 3 đêm vào Tháng 3, 2024
Justin Phillips trả lời vào 17/03/2024
Dear David,Thank you for your lovely review of your visit to the Radisson on Flagstaff Gardens Melbourne. I am delighted that you enjoyed your stay with us and many thanks for your kind words.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
8/10 - Tốt
Anthony Michael
15/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ
Anthony Michael
Lưu trú 3 đêm vào Tháng 3, 2024
Justin Phillips trả lời vào 17/03/2024
Dear Anthony Michael,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
8/10 - Tốt
Laurence
12/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Laurence
Lưu trú 1 đêm vào Tháng 2, 2024
Justin Phillips trả lời vào 14/03/2024
Dear Laurence,Thank you for taking the time to rate your experience at the Radisson on Flagstaff Gardens Melbourne.I am delighted that you had a great time staying with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
10/10 - Xuất sắc
Craig
Khách đi công tác
10/03/2024
Excellent
Craig
Lưu trú 2 đêm vào Tháng 3, 2024
Justin Phillips trả lời vào 11/03/2024
Dear Craig, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback, and I am pleased to read that you had a fabulous stay with us.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
10/10 - Xuất sắc
Dianne
Đi cùng gia đình
10/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location to public transport and parks. Hotel well maintained and staff extremely courteous. 9/10
Dianne
Lưu trú 1 đêm vào Tháng 3, 2024
Justin Phillips trả lời vào 11/03/2024
Dear Dianne, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback, and I am pleased to read that you had a fabulous stay with us.I also greatly appreciate your feedback and kind words in relation to the level of service offered. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager
10/10 - Xuất sắc
Mark
Đi cùng gia đình
10/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff, great breakfast buffet for $35, will
Definitely stay here again
Mark
Lưu trú 2 đêm vào Tháng 3, 2024
Justin Phillips trả lời vào 11/03/2024
Dear Mark,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us, and enjoyed our breakfast and the excellent service you received from our ambassadors. Your kind words and compliments have already been shared to the entire team; it has been a tremendous source of encouragement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager