Search Hotels Near Memorial Ice Arena, Charleston

"The mattress on the pull out bed had a big red old stain. The iron had scabbed stuff on it couldn't be used we got it switched right away but they need to buy new iron boxes. I like their coffee. Fruits were old but I guess no one is really eating their breakfast. Over all i keep staying here because they have parking and kitchennets in every room it works for us. "

"I liked the room I stayed in, and the breakfast was the best self-serve breakfast I have ever had! I look forward to when I can return."

"Breakfast area was small and the breakfast offerings could be more extensive. But it was worth the price overall."

"Breakfast was the best of all the Holiday Inns we stayed in the last 4 days. Good tasting and room was clean. Give the hostess a bonus. Placed in room 100, next to lobby. Not good. Could hear late guests arriving. Also, did not appreciate the 0530 wake up call which I did not ask for."

"We paid for a corner room with two queen beds and a sofa roll away bed. When we got to the hotel, the person at the front desk did not provide us with the room we paid for. She was rude and deflecting... An elevator did not work and the stairs could only be accessed from outside the property... There were lack of staff all around... in the front desk, in the breakfast area, in the hallways.... Children played in the swimming pool and went to their rooms without drying themselves... Therefore, the elevators were full of water, nobody showed up to clean... A meeting room in front of the elevators had a dinner reception and the tables were not cleaned for at least 20 hours... We expected more from this hotel and their staff. Not staying there again... "

"Upon arrival we had another guest inform us that we would need space heaters for our rooms because the entire hotel didn’t have heat. The boiler room went out and it was blowing cold air, we were traveling with a small child. This wasn’t noted in their website nor was it communicated when we called to confirm the reservation. Will not be returning unless absolutely desperate."

"The hotel was located very conveniently to restaurants and other stores. The breakfast was fresh. Our room was very nice and clean."

"Small bathroom in room Mold on shower"

"There were no grab bars or non-skid mat in the shower. Sheraton should fix this. I had to repeatedly get on the floor and crawl under a table to access a power outlet to charge my devices. That’s not easy for me to do anymore. I was disappointed that dinner wasn’t available at the bar on weekends. When I have eaten there before, it was better than the restaurant in back. The staff were courteous and helpful. Thank you."