Khách sạn gần Mercure Hythe Imperial Spa Naturel tại Hythe

"The hotel has been tastfully refurbished but we did not feel valued as guests. First there was the email after booking. Most hotels use this to welcome you and tell you about some of the nice things to look forward to. This hotel just used it to tell me how wrong it woul, having paid in full upfront ,there was the demand for a £50 deposit on arrival. I was told it was to cover damages and was necessary "because the hotel was independent and couldn't afford to cover the losses". How sad! Hotel,...

"Nice bar and restaurant area - near to Folkestone and exit to channel tunnel so all good - local garages, Tesco’s M&S garage shop McD’ all in close Proximity. Rooms are clean and basic but with just what you need. Great to have food available on site plus the free Breakfast is perfect to set you on your way. Staff are willing to help with any needs - that are possible. Only gripe would be having to pay for car parking. So ideal place to stay if need to be near Folkestone and the Channel...

"We were at the Oyo hotel due to our other chalet being unavailable. When we arrived at the Oyo Stade hotel was so outdated. The Oyo Stade hotel lacked air conditioning, outlets, good mattresses and bed frames. The windows do not open Al the way so It was extremely hot. We asked for an extra fan and they accommodated us with that. They NOT have any laundry services available and the laundromats nearby open and close at inconvenient hours as we were there for a three day conference with a long day...

"Very clean room with plenty of tea making facilities and lots of hot water, fluffy towels and a comfortable bed. Helpful full length mirror in bedroom. Some of the communal areas look a bit tired, but staff welcoming and room was great for my needs (staying overnight in area ready for family get together). Great location for Hythe and walk along seafront short drive away."

"Lovely flat in a quiet area comfy bed with every thing you need."

"The room was clean and the staff had made sure that the room was accommodating us with kids. The breakfast was lovely too! Unfortunately we had to check out earlier than planned due to a loss in the family on that day. We would love to come and visit again !"

"Lovely staff clean room"

"Top Lage und Familienfreundlich"

"Well located but basic hotel. Some things such as pillows need a refresh."

"Good B & B with friendly owners"

"The view from my accommodation and also that of my family members in the two next door was way better than the picture - literally 'tree tops' - looking across the Kent countryside through mature trees. The terrace was perfect for sitting out. The rooms were modern and really lovely, air conditioned, well equipped and with a sliding Japanese style door for privacy when the kids were in bed. The reserve was so peaceful"

"Good location and the room was well equipped"

"The staff members that I met were polite and helpful. The hotel is old and in need of refurbishment.The windows would not stay open on their own and bits of wood were supplied to keep them open. The lift was old and rickety as was the decor. The mattress was old and needed replacing. The shower was fine and the bedding and towels were clean. Ok if you are staying for one night as we were ,but would not book for any longer . Not value for money"

"When we arrived, there was a mixup with the booking but they handled it really well. They gave us a room that we hadn’t booked which was fantastic. We then moved the next day into another lovely room. They bent over backwards and they couldn’t do enough for us it made my stay and my partners stay whose birthday it was on the Monday an absolutely fantastic time and may I just say thanks to Sam and the team for looking after us and making us so welcome. Absolutely fantastic stay lovely area...

"None. Very basic."

"Hotel is not fit to house a dog. Blood and semen on the bed, bed made out of wood, exposed electrics, shower door that doesn’t close. Half the building had pigeons flying around inside which we seen as we pulled up. All was reported to reception and asked for a refund, which was refused. We left and booked another hotel! After 2 hours of phone calls to hotels.com they agreed to refund for our booking. "

"I would like to ask for a full refund really but I know I won't get one. We were left in property on our own and told to lock up when we come and go. The sheets on the beds were dirty. Bathroom dirty. Tea and coffee in the room but no milk. We left at half 4 in the morning with little or no sleep at all. Terrible place "

"You get what you pay for. Cheap accommodation suitable for 1-2 nights. Staff very helpful and let us leave bags with them after check out (as we had 4 hours until our train left). Sea view from the room was great. Room was a bit tired but again, expected when paying the low price we did."