Khách sạn gần Nhà hát Mercury tại Colchester

"Heating in the initial room was not able to be turned on. No equivalent room was available. I was told I would have to pay for an upgrade or stay in a freezing cold room. Finally, 2 hours later, I was advised I would be moved to another room at no additional cost. This should have been athe immediate and unquestioning solution. Very disappointing. Breakfast was also very disappointing. The most limited (and prepackaged, so not fresh) range for breakfast I have ever encountered in extensive...

"We stayed for a couple of nights as a birthday treat. lovely friendly staff who went above and beyond, nothing was to much trouble. The room was amazing had everything we needed, and very clean. no complaints from us would recommend to anyone who wants a quiet lovely hotel"

"Absolutely amazing. Staff friendly. The room was so comfortable. Parking was easy and safe. A very short walk to high street. We loved it. Thank you x"

"Hotel is directly opposite where you check in, which is The George pub. No staff being readily available in the building was a little inconvenient as we had a few confusing moments with the room temperature and couldn’t change it. Also, tv remote was broken so was difficult to navigate using it, but having no main reception in the building meant you couldn’t just pop and get a replacement! But it was very clean, large wet room and not too much trouble to navigate once inside. Would stay again,...

"Housekeeping are amazing. the room was very wonderful and clean and staff very helpful. had some issues with wifi the first two nights but staff did their best to resolve this and then everything was fine. quiet area but very good location. enjoyed the tea and coffee provided. Thank you very much! would love to return one day if i was in the area. also very interested history! "

"The staff is lovely and the property is in a great location, I will definitely be staying here again!"

"Quirky and incredibly well designed hotel! It can’t be easy remodeling a +500 year old hotel. Location was perfect! Downtown Colchester, walkable to shops and restaurants. Modern amenities, fabulous decor, great location and incredible customer service! I really enjoyed staying in the historic hotel."

"Beautiful location. Wish I had known before my stay that you can use the uni sports facilities."

"Nice hotel, plenty of parking, didn't utilise the amenities during our short stay or the restaurant, room could have been cleaner"

"The most likeable thing about this hotel is the staff. Lovey people, went out of their way to make me comfortable. The hotel could definitely do with an upgrade though, especially for business travel stays. Brilliant for on site parking. "

"Breakfast options a bit limited for vegetarians"

"Very quiet, comfortable and affordable "

"Great service "

"Hotel was nice, food lovely and staff were helpful. "