Search Hotels with Pool in Merstham

"The hotel was nice and location was great for a London tourist as it was close to many attractions I was disappointed in the concierge as he made empty promises to take care of some basic requests "

"Great hotel in super location"

"We loved the location of this hotel, it was walking distance to theaters and many top restaurants. The staff were always helpful and friendly. However, it needs some serious maintenance work. The shower never drained right, the second day we had to turn off the water three times in the middle of showering to let the water drain so it wouldn’t run onto the floor. After they tried to fix it we only had to turn it off once during each shower. We had water leaking from the ceiling in the bathroom on three mornings. The first time it happened it was clear from stains on the ceiling that it was a recurring problem. So not sure we would recommend this hotel for those reasons."

"Breakfast selection was lovely. Room a bit tight, however, bathroom with tub & walk-in shower very large. Room was clean & staff was great."

"Lovely hotel, great location. Only negative, no tea making facilities in the room."

"The double bed room assigned was smaller than I expected. I guess I could have made a mistake by not using a queen size room. The sink was a little bit clogged so water didn’t run through quickly so I had to wait in between usage. Toilet paper roll always jumped off from the rack, which was annoying."

"Outstanding 5 star hotel "