Khách sạn gần Phòng khám Cộng đồng Metro Health tại Grand Rapids

"Worst hotel I’ve ever been too. I travel for work and for the 500 hotels I’ve ever had to stay at, I’ve never had to leave a hotel until this one. -advertised continental breakfast and pool and had neither. Whole hotel was under renovations and was stated no where. Our towels in our room had fake eyelashes all over them, went to the main desk to ask for clean ones and the “clean ones” I got were covered in brown stains like someone just got done flossing in between their butt cheeks. The...

"The pool was nice. The bed and bedding were clean and comfortable. The hotel was pretty run down with worn carpeting. In our room, the carpeting was newer. The room had been painted recently, but there were paint runs and spatters. The toilet seat was broken and the shampoo container was broken off the shower wall. There was a faint unpleasant odor in the room."

"There was no breakfast served and no pool even though it showed a picture of the breakfast area when we were booking it. The toilet was stopped up and they gave my daughter a plunger to fix it herself. Very disappointed in this hotel."

"It was filthy and Max from front desk was rude , there was a hair with lice in the restroom. Too expensive for broken down hotel the boilers do not work properly water would get hot then cold then hot again. Terrible experience for the price. "

"The property was absolutely disgusting. By far the worst rooms I have ever seen. The curtains were torn in multiple places, the carpet was stained and so was the bedding. The door handle to the room was falling off and there was about a 2” gap at the bottom of the door. The bathtub looked like a Petri dish and there was a hole in the bathroom door. I immediately checked out and booked a room at a completely different hotel. I’m still working with the property and Expedia to get a refund."

"First, we checked into our room and had to repack to move to another room because the refrigerator wasn’t working. The second room had only a little bit of toilet paper. We were told they were waiting on a toilet paper delivery and there was no more toilet paper anywhere in the facility. We looked for some in the lobby restroom, but there wasn’t any. Finally the lady at the front desk brought a partial roll of paper to our room. On our second day we returned to our room around noon to...

"Placed a travel basketball team on the 4th floor above everyone and allowed them to dribble basketballs in the room at all hours of the night while parents got drunk in the lobby. Did nothing when I notified them and backed out of giving me a refund for one night. Ran by children, DONT GO"

"Room was clean. Check in was easy."

"only grievance was ants in the bathroom. otherwise amazing"

"The decor is lovely. The staff at the front desk, valet, and restaurant were so welcoming and helpful. Note of caution is that any info once you are in the room must be accessed by QR codes. It’s all very modern. We ate at both restaurants and they were perfect."

"Breakfast was great!"

"Only 1 elevator working out of 3"

"Everything was wonderful "

"Great experience "

"Breakfast choice were many, however the timenframe 6am -9am seems early to end"

"Great customer service "

"This was a nice hotel to stay at in a great location to downtown. It’s very close to everything. The staff was great. My only complaint was the housekeeping staff. They originally skipped cleaning our room, so I called to have it freshened up while we were going to be gone. We came back only to find one bed was made, none of the garbage was taken out, and the only thing they really did was bring fresh towels. They could do a much better job. Other than housekeeping, we had a great stay."

"Very nice hotel with wonderful facilities, clean room, and very friendly and helpful staff."

"Easy check-in, spacious clean room, convenient location, lots of breakfast options"

"breakfast fresh, staff more than amicable, rooms very generous and clean, check-in and check-out above and beyond expectations."