Nhà khách tại Vùng Đô thị Kirklees

"Didn’t even end up staying here as after I booked and rang them to find the exact location of the hotel, they told me they didn’t have space and re-directed me a 20 minute walk to another property that was not acceptable at all. When I asked to be refunded or have my booking cancelled, they told me it wasn’t something they could do as Hotels.com needed to do. Contacted Hotels.com explaining the situation and they had been unable to make contact with the Hotel initially. And now I’m left out of...

"Confusing to check in. It should be pointed out that check in is at the cafe next door. Otherwise all ok for an overnight stay."

"Good location, but some things could be improved We stayed at the hotel and overall had a mixed experience. The location is very good—it’s not far from the city centre and also not far from the train station, which was very convenient. The first room we were given had a double bed, which was fine as I was staying with my daughter. However, the shared shower was not working properly and there was no hot water. Thankfully, Joan was very helpful when we contacted her and arranged for us to move...