Khách sạn gần Bảo tàng Moss Mansion tại Billings

"Comfy bed."

"Upon arrival, I was informed that my reservation had been cancelled by the hotel because payment had not been received prior to my check in. When I explained to the employee that this reservation was to be paid upon check in at the property, she asked me to show her proof of this condition on Expedia which I did. While Expedia showed my reservation (that I had for weeks) as active, the employe and the manager refused to listen or attempt to understand. They made false statements which included...

"There was not enough seating for all the guests at breakfast. When we waited for seating to be available, the breakfast was shut down. The next morning we ate on a bench by the elevator so we didn’t get cut out again. It was not ideal."

"Did not like the yogurt machine."

"I like the rustic atmosphere and the staff is always kind and helpful."

"Standard motel config in a downtown location. Parking plentiful and convenient."

"Staff is so friendly, we like the property… but the bed is terribly uncomfortable. Slept awful so won’t be back unless they boast all new very comfortable mattresses!"

"Yes"

"Great facility clean room "

"Very friendly staff; quick check-in and check-out. Good parking spots. Close to many amenities. "

"Over all a positive experience!"

"The staff were nice, but the overall condition of the hotel was absolute garbage. Super dirty, smells really bad, bed was really hard, pillows had the physical appearance of being at least 10 years old (I have sheets with more fluff than what these pillows had), & didn't even trust sleeping under the covers. Ended up sleeping on top of the covers in fear of being eaten by bed bugs. Virtually zero security measures for this place as anybody can walk in off the street through any access...

"Would be great if shower was hotter"

"Was convenient to be able to pull up directly in front of your room Lobby was decorated nicely. Powdered eggs are powdered eggs, I don't think they are fabulous anywhere. The pool area although smaller was perfect for my granddaughter not an overwhelming water park but enough to entertain, while I was able to get some work done on my laptop. Will stay here again when in Billings."

"Was in town for a soccer tournament. All hotels were packed. My understanding there was a track competition in town too. They know these tournaments are coming, they need to add more staff to help out. Poor staff was running around doing all they can but help was needed for cleaning during breakfast and dinner. No fault to staff but management needs to consider these things. However, all things considered, it was a good weekend."

"We received a last minute room substitution at this property because we were overbooked at our chosen property. Courtyard room was very clean but you could hear every toilet flush all night long. There was also no free breakfast. You could purchase breakfast at their bistro starting at $15 per person. "

"The room we were in had a large, visible red stain all over the carpet by the daybed that wasn’t cleaned. The daybed itself was covered in stains, and not cleaned at all. When I pulled it out I found garbage inside it. Next to the daybed itself the floor looked like it hadn’t been vacuumed or tended to in quite some time. In the bathroom, there was no soap whatsoever, not for the sink or shower. I had to get soap, towels, pool towels (because nobody was tending to that) from the front desk...

"Clean great room great staff"

"Great place to stay alone or with family!"

"There were used towels in bathroom and toilet not flushed upon arrival. The desk clerk offered to move us. We declined. The shower drain was slow so we used those towels to soak up overflow from shower. The beds are getting older now and starting to creak. But the pillows are still the best!"