Khách sạn Neasham

"The owner was very friendly. He made us so welcome during our stay there."

"Staff were kind and friendly. Food was good in the bar but over priced. My room was grubby, the bedding and bathroom were clean but there was dust and dirt on the ledges and windowsills. No shower gel in the bathroom either. I was also above the kitchen there was lots of banging about outside and a constant humming/droning from what sounded like extractor fans. This did stop around 9pm but then started up again at 10pm. It was really quite loud, I could still hear it when I had my headphones...

"Incredible value for money. One of the best places I ever stayed at! Thank you again for a wonderful stay."

"What amazing stay here for New Year’s Eve . It was the cutest place, the enormous gorgeous Christmas had me sold it was amazing and made it extra special all the little extras all the decorations. The hosts were so lovely , friendly welcoming and nothing was too much for them . The breakfast was amazing and a great selection. The room was very clean and cosy . I didn’t use the hot tub or swimming pool put the area looked Gorogus and lovely views . The little bar area was lovely touch too . I...

"Super friendly, helpful staff. Had dinner here twice and the food and service were excellent. Parking right outside the hotel. Great value for money. HIGHLY RECOMMENDED"

"We had a lovely stay here and the host - Dan is very welcoming and jolly. "

"In nice grounds old listed building plenty of character staff helpful parking OK. Negatives drinks expensive & food in both grill & restaurant disapointing"

"Excellent quiet location, nice room and good food. Enjoyed my overnight stay. "

"Bathrooms need a revamp. Looking outdated and tired"

"Excellent hot breakfast cooked to order and continental selection was outstanding. Room was fresh, clean and well appointed."

"Lovely stay .lovely room .lovely breakfast "

"Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

"very good sleep and stay"

"Really lovely quaint hotel! Staff are amazing and go above and beyond!! Thank you to Laura, Paul and the wonderful chef!! Please note, this is a very old building and doesn’t have all the mod cons of a modern property. Bed linen and towels were lovely and clean. There is tea and coffee in the room and you may request additional items if you need them. Beer garden is amazing with lovely views. There are TVs to watch sport. Not suitable for people with mobility issues as there are stairs up to...

"Food , drink and staff were really good. Room was very clean but very noisy could here people in next room even their conversation and our room was at the front so constant traffic noise , lots of lorry’s going by. The double bed in our room (4) was very uncomfortable could feel the springs so not much sleep. Breakfast was interesting bought to your room in a basket ! "

"The accomodation was cheap and cheerful. I would stay again."

"Excellent room and food. "

"Hosts were wonderful, room was very clean with en suite bathroom and location was perfect for a short walk into Richmond town center. Definitely recommend West End Guest House"

"Accommodation was satisfactory but the noise from other residents throughout the night was awful. In our room on the ground floor, you could hear every footstep and every word - the walls were paper thin. "

"The place was very popular with locals so parking was a bit awkward, we arrived after 6pm and there wasn’t much room to park. Maybe one criticism would be there isn’t reserve parking for staying guests and after travelling 140 odd miles and to be faced with hunting a parking space was as I said a little awkward. But that shouldn’t take away from what was a nice place to visit great food and a generous breakfast, clean room comfy bed."