Khách sạn New Berlin

"Cozy"

"Clean room, helpful staff, very welcoming."

"The gym was impressive, room was clean nice view. "

"Yes"

"Clean room good clerk"

"We were very disappointed that the indoor heated pool wasn’t very warm at all. I went to the front desk to let them know that there’s possibly a problem with the heated pool other guest mentioned them trying to fix it, but our stay was based on having an indoor heated pool. Our room was wonderful. Beds were wonderful. Very clean room. wonderful breakfast. It’s hard to please a five and eight-year-old but they were very happy. Staff was amazing. Coffee was delicious."

"First room stunk of cigarettes.... bad. Got moved to a room with stained bedding, blood on the roll of toilet paper, and no refrigerator was put in to replace the one that must have died. "

"Everything was great. You can't beat the location. Everything is walkable. "

"The staff was very friendly, the room was beautiful and clean, right in the middle of everything! Would recommend to anyone staying in Cooperstown and would definitely go back!"

"The hotel was very clean and I felt safe "

"Very clean and looks to have been recently updated. Very good value for the price. Basics for a quick stay. "

"Staff is extremely friendly and helpful. Breakfast was great! Very clean."

"Booked online for my US Army active duty son returning to Ft.Drum. Upon arrival he found a note on the door with an after hours number to call. He called at 9:30pm and was told, " I'm already in bed, you must have booked online. Maybe try super 8. We'll refund your card tomorrow." "

"Good selection at breakfast, although my children were disappointed that the pancake machine wasn’t working. Hotel was quiet. Rooms were spacious. "

" Sadly it's an outdated and rundown property. "

"Great location, clean, updated."

"Clean rooms and great service "

"Overall: It’s a beautiful property with a view for miles! Pros: The staff are lovely and very helpful. Each room has a great view over the hills. We had a cozy fire on the lobby and played board games. Cons: it’s a rural property up so the shower water has a bit of a smell. We came in October and I can’t can’t overstate how gorgeous the fall colours are from the property. We had a great stay and would return for sure - but it’s already almost fully booked for next summer. "