Khách sạn New Castle

"The staff is always so helpful and friendly. The rooms are clean, comfortable, and the rates are reasonable."

"Great location off 64. Front desk staff were amazing. The pool was really nice. The room was exactly the right location I prefer. My granddaughter got to have popcorn they serve in the lobby. The bed and pillows were great, so comfortable. I didn't have the breakfast, but my granddaughter did, it looked really good. Every time I stay here I enjoy the stay!"

"I didn’t like that the lobby and hall ways had a weird smell. Other than that great stay."

"Room was clean. Smelled clean. Newly updated."

"Wonderful!"

"Clean room, professional staff"

"Experience was good for single male. Reservation, check-in were excellent. Location was good just off I71. A/C was excellent. Room was clean but we'll used with some visible mold in bath area. Floor needed to be replaced. Breakfast was basically non existent. Coffee, pastry and banana."

"Pool is not heated and was ice cold. We also asked for extra pillows twice and was told they didn’t have any which can’t be true since the hotel wasn’t even halfway booked. The water pressure in the shower is very minimal."

"Very good facility, staff very friendly. We enjoyed our visit."

"Our stay was wonderful, newly remodeled very clean. Shower was fantastic as it had handicapped rails to help get in and out. Bed was very comfortable. Continental breakfast and the coffee was very good. Staff was very friendly."

"All good."

"After initial check in when given a king room after we asked for a room with 2 queen beds. The front desk was helpful, but I requested the room with a walk-in shower. We got a room with a tub and the shower head didn't work correctly. On top of that, the tub didn't drain adequately and was standing in 6" of water while showering. We've stayed at this hotel a number of times and this was the worst room experience we've ever had."

"Its nice to just relax!"

"Excellent! Just one word, excellent! The staff, Sammy the Manager and Jacqueline the bartender, were beyond friendly and accommodating. Felt like we were visiting with friends. The facility is so nice. Clean and well maintained. Rooms are spacious and well stocked. Breakfast was fantastic! They served REAL bacon! Most of the time it's just sausage patties but Residence Inn does REAL bacon! YUM! The only negative I have to say is that there is not an awning at the front door so if it's raining,...

"Facility was worn, generally clean; however, staff could not follow through with requests like replacement towels on request for multi night stays"

"The staff was friendly but the property was run down, toilet seat was broken and every door stuck and would not close without pushing it closed hard. Breakfast had bare minimum and coffee creamer was only one flavor"