Khách sạn New Franklin

"The staff were very friendly and helpful. The fitness center was great. The complimentary breakfast was impeccable. I would stay again."

"Room was clean and we received fresh towels every day. Staff was very friendly. Breakfast bar was well stocked with fresh fruit, scrambled eggs and potatoes. "

"Everything is OK."

"Our stay was a disaster. It started off well when we received a free room upgrade. I was so excited when I saw the huge soaking tub, only to find out when I went to take a bath that there was no plug. I called down to the front desk, but they said they didn't have one for me. Since I hadn't been expecting the tub in the first place, I didn't feel like I could be too upset about there not being a plug. However, when I went to take a shower instead, there was a hair at the bottom of the shower....

"First room they sent us to had not been cleaned. The 2nd room had a musty smell from the air conditioner. The bed was clean and the shower was hot. Definitely not worth the price. Couldn’t wait to get out of there."

"Everything was great"

"This property was fantastic! Seemed like it was almost brand new and super clean. Great breakfast, very good service, and reasonably priced. Highly recommend!"

"Wall is think can hear the tv from next room all night long…"

"Nice place"

"Very clean. Nice breakfast selection. Everyone was friendly."

"The room was clean and nice. However in the breakfast area - the carpet was already quite stained and this is a newer hotel. Kind of gross. The front desk person was rude I felt. I went to check out and I was getting late for an appointment. The person was on the phone was laser focused on the call and did not ever look at me. Several minutes go by and still didnt acknowledge me or look at me. Finally I said " I have to go and pointed to the room key I layed on the desk. Her eyes flicked...

"At first glance we were happy with the hotel. However, when we took the kids to the pool we saw clumps of hair on the ground and in the pool. We figured it was just from some kiddos. However, when we got to our room and looked there was more hair in the sheets when we pulled them back, and on the pull sofa bed we saw white stains on the couch. The mattress on the sofa bed was also straight springs and not sleepable. I will say the person at the front desk felt horrible and was very polite."

"Excellent"

"So friendly"

"Love this place. Staff are very friendly. Breakfast buffet was very good. Parking is not a problem with a parking garage across the street. The area around the hotel is very quiet. Surprised by the exercise bike and workout station in the room. We will continue to stay here when we’re in Canton."

"We were pretty disappointed with our stay in Canton. The hotel was under renovation, which I get is important but there was no place out front to park to check in. Our room had gum stuck to the carpet and the TV did not work."

"Be aware if you are coming back late, parking was bad. I found the last spot available in a corner behind the hotel in a poorly lit area. Thank goodness there was a car dealership next door that helped light up the parking lot. When we got there, a car was parked under the roof at the front door, and another car was parked almost in front of the garbage dumpster. Staff was very kind and helpful, breakfast was ok both days, TV skipped the entire time we were there."

"Very nice place to stay"

"Nice place and great staff. No coffee maker or microwave in room, if you want to use a microwave or get a cup of coffee you must go down to the front desk."