Khách sạn New Franklin

"We used the hotel due to an early morning departure and it exceeded our expectations on everything. Great rate, great amenities, shuttle to the airport and $5 a day to park. Excellent value."

"Room was clean and staff was helpful and friendly"

"Room was nice and spacious. Shower was hot but water pressure so-so. Breakfast was diverse and looked inviting but pancake maker was out-of-order, eggs were powdered, had turkey sausage and no bacon. Wasn't awful but nothing special. My biggest complaint was that we didn't receive our discount on price - no veterans, no senior citizens, no AAA. Were told by front desk it was because we booked through Expedia rather than directly through Holiday Inn. Wish that info had been on the booking...

"Friendly staff and clean room, overall we were satisfied."

"The pool is very nice but don’t go in it because it’s all locked up and they haven’t a little cute little workout room but don’t go in it because you have to go to the front desk to get a key and very strange and the entire place is empty the rooms should be cheap"

"My husband and I traveled from Connecticut for two events in the area. Angie, the Manager, goes above and beyond. She is hard working, kind, and really makes the guests feel like family!! She was always greeting everyone and inquiring about their room, stay, and needs!! The other two employees that stood out were Donna and Kelly at breakfast. There was a very large lacrosse tournament in the area and the hotel was very busy with families and kids. These two kind, hard working and engaging women...

"Great location and met all expectations for a fair price. Appreciate the service and great breakfast to start the day."

"No breakfast during the week no coffee only sometimes on Saturday or Sunday, but there’s no coffee offered in the lobby. They’re trying to sell Starbucks, but the Starbucks Café is always closed and in the morning unless there’s a buffet breakfast which is 995 which is terrible it’s not great at all. You can’t find any staff."

"The room was spacious and very comfortable. The staff was very friendly, helpful, and welcoming."

"Enjoyed my stay at the Comfort Inn & Suites in Cuyahoga Falls, Ohio! A comfortable place to call home while exploring the Akron area, its rich history, and the many memorable experiences along the way. Grateful for a wonderful visit!"

"Parking was good and staff were nice."