Khách sạn New Kent

"Yes "

"It was nice to stay at City Motel, would like to come again!"

"3 stars max"

"We throughly enjoyed the property and its amenities. The location was wonderfully placed and it aided it making our time away from home a memorable one."

"Upon arrival at 4:00 P.M., the hotel had no electricity. Not their fault but there was no one at the desk or anywhere near it. I went outside to find a man in a sleeveless tee shirt to ask if there was anyone who worked there. It was him. We got into the hotel at 10:00, no word of any kind of compensation. Free breakfast was a coffee machine that didn't work right, a few small muffins, granola bars and goldfish bags. There was no ice on floors 2 and 3 for 5 days. We had adjoining rooms with my...

"great customer service"

"Like staying there but their business room was pretty broken. Wanted to use computer to run off a couple of things and it wouldn't start up. Had girl from the front desk to look at it. She got it started but said they had a power outage recently. Tried to use printer and didn't work at all. These items were important to us. We managed but made life more difficult."

"Fine"

"They try to lure you into a time share"

"Worst place I ever stayed at. Smells like crack all over the establishment"

"Room was old and not clean. The bathroom bath towel looks not clean saw some black spots on it."

"The front desk employees were a tremendous help. Great customer service there. However, the grounds were very poorly kept. There were sticky spots all over the food stained floors in the dining area. The room smelled of old, used cleaning water. The towels and bedding matched the same terrible smell. The mattress was very old and had little to no support. Do not recommend at all."

"Great staff, perfect for a short stay right at the airport!"

"We only stay over night between flights. We were extremely impressed by the staff. Every encounter was friendly, polite, helpful, and welcoming. Both shuttle drivers were beyond pleasant. Desk staff smiled, had pleasant personalities, and were extremely helpful. The restrooms (in room & in lobby) were clean and stocked. Housekeeping held open elevator doors while wishing us a pleasant evening. The room was clean, neat and stocked. All employees treated these two weary, tired and frazzled...

"Sadly we only had a short stay and didn't get to take advantage of the wonderful amenities available to us between our short stay and rain. The grounds were lovely, the room was clean and well sized, everything was as advertised. There is a lot to do on site including daily scheduled activities. We would choose to stay here again if we return to the area."

"很好的环境，员工服务很热情"

"Hotel was so clean that I felt at home! We actually spent a lot more time than expected in the hotel because it was so comfortable, and we were tired out from King’s Dominion. Beds were a bit softer than I’m used to, but clean. Free breakfast was good, they had delicious lemon scones one day, and their waffle station was well stocked. The only thing I did not like was the outdoor pool - it’d been three days since they checked it (according to the sheet) and the pool was extremely dirty (hair...

"Don’t waste your time or money on this hotel. The rooms were not properly cleaned, and the property clearly needs pest control. Very disappointing experience."

"The room had everything I could think of. If I had more time I would’ve been cooking in my room."

"Best Western 👌"