Althea, thank you for your review. We apologize that the elevator wait times and interactions with our morning staff did not meet your expectations. Guest satisfaction is very important to us, and we can assure you that we are taking steps to address these concerns. We hope you will choose to visit us again for a much smoother and more pleasant experience.

Hasanain, thank you for your perfect rating of DoubleTree by Hilton New York Downtown. We are glad you enjoyed your stay and were pleased with our accommodations and amenities. The pleasure would be ours to welcome you back!

Britney, thank you for staying with us! We are happy to hear you found our location convenient and enjoyed your stay. We hope to see you again soon.

Xianmin, thank you for your high recommendation of DoubleTree by Hilton New York Downtown. We are glad you enjoyed your stay and hope to have the opportunity to welcome you back again soon!

Nicole, thank you for your glowing review of DoubleTree by Hilton New York Downtown. We are delighted you had an excellent stay and were pleased with our comfortable accommodations. The pleasure would be ours to welcome you back!

Jose, thank you for your positive feedback. We are delighted you enjoyed our excellent location, safe surroundings, and convenient metro access. Our team works hard to maintain our facilities, and we are glad it showed. We look forward to welcoming you back on your next visit!

Jose, thank you for staying with us! We are glad you enjoyed your stay and found our location convenient. The pleasure would be ours to welcome you back!

Melinda, thank you for your feedback. We are glad you enjoyed your stay. Apologies for the wait times with the elevators and housekeeping usage. We will work on improving this aspect. We look forward to welcoming you back for a smoother experience.

Elizabeth, thank you for your high recommendation of DoubleTree by Hilton New York Downtown. We are delighted you had an excellent stay and hope to welcome you back the next time you are visiting New York!

Emily, thank you for your glowing review. We are delighted you had an outstanding stay. All of us at DoubleTree by Hilton New York Downtown hope to welcome you back again soon!

Zhe, thank you for your valuable feedback. We trust you had an overall enjoyable stay, though we sincerely apologize for the inconvenience you experienced with noise. We hope to welcome you back for an improved experience in the future.

Edwin, thank you for your feedback. We are sorry to hear about the humidity issue during your stay. We will work on improving the climate control in our rooms. We hope to welcome you back for a more comfortable experience.

Thank you for your feedback, Leslie! We are delighted you enjoyed the excellent team, service, free cookies, and bottled water. Please accept our apology for the slow elevators and bathroom issues. We will address these concerns. We look forward to welcoming you back for a better experience.

Neil, thank you for your kind words. We are delighted you enjoyed our great location and terrific hotel. We look forward to welcoming you back for another wonderful stay at DoubleTree by Hilton New York Downtown!

Jamie, thank you for your kind words. We are thrilled you enjoyed our clean rooms, nice lobby, and friendly team. We look forward to welcoming you back soon for another great stay at DoubleTree by Hilton New York Downtown!

William, thank you for your feedback. We are delighted you enjoyed our great location and friendly team. Apologies for the inconvenience with the elevator. We will ensure it is promptly addressed. We look forward to welcoming you back for a better experience.

Marcella, thank you for your kind words! We are thrilled you enjoyed our location and found our team fantastic. Venetta will be delighted to hear your praise. We look forward to welcoming you back for another perfect stay at DoubleTree by Hilton New York Downtown!

Your five-stars mean the world to us! Thank you and we're excited for the opportunity to host you again.

Aaliyah, thank you for your perfect rating of DoubleTree by Hilton New York Downtown. We are delighted you had an enjoyable stay and were pleased with our accommodations. We look forward to your next stay with us!

Maroun, thank you for your high recommendation. We are glad you had an excellent stay and were pleased with our accommodations and amenities. The pleasure would be ours to welcome you back!

Mike, we apologize for the unprofessional behavior you experienced. Your feedback is important, and we will address this with our team. We are committed to improving our service and staff training. We hope you will give us another chance to provide a better experience in the future.

Paul, thank you for your perfect rating of DoubleTree by Hilton New York Downtown. We are thrilled you had an excellent stay and were pleased with our convenient location. The pleasure would be ours to welcome you back!

Joe, thank you for staying with us! We are glad you had a wonderful visit and appreciated our value. We hope to see you again the next time you are visiting New York!

Xu, thank you for your perfect rating. We are delighted you enjoyed your stay and were pleased with our accommodations and amenities. The pleasure would be ours to welcome you back!

Thank you for rating your stay, Carolina! We hope to be your preferred property whenever your travels bring you to the area!

Your five-star rating truly brightens our day, Melanie! Please revisit soon.

Diane, thank you for your kind words. We are thrilled to hear that our team, especially Stalin and Emilia, made your stay memorable. It is great to know our team's directions were spot on and helpful. We appreciate you choosing us and look forward to welcoming you back soon to DoubleTree by Hilton New York Downtown!

Thank you for your valuable feedback. We trust you had an overall positive experience, though we are saddened to hear that you encountered a long wait for the elevator. Please accept our sincere apology for the inconvenience. We hope to welcome you back for an improved experience in the future.

Your five-star rating truly brightens our day, Rowenyenlin! Please revisit soon.

Receiving your five-stars means a lot to us, Andreas! Thank you and we hope to see you again soon.

Thank you Ellen for the high star rating, and we look forward to welcoming you back.

We're grateful for your positive feedback! On your next trip to the area, we hope you'll stay with us again so we can strive to exceed your expectations even further.

Troy, thank you for your high recommendation of DoubleTree by Hilton New York Downtown. We are delighted you had an excellent stay and were pleased with our accommodations. We hope to welcome you back again soon!

Özlem, we sincerely apologize for the noise issues you experienced during your stay, both from the air conditioning/heating unit and the external environment. We are addressing these concerns to ensure a more peaceful experience for our guests. We hope to welcome you back for a quieter and more comfortable stay.

It's with regret that we acknowledge your stay didn't live up to expectations. We're looking forward to the possibility of hosting you again and improving your experience.

Tyrese, thank you for your high recommendation. We at DoubleTree by Hilton New York Downtown are delighted you enjoyed your stay and found our accommodations clean and comfortable. We hope to welcome you back again soon!

Daniel, thank you for your wonderful feedback on our service and team! We are thrilled to hear you had a great experience and look forward to welcoming you back for another top-notch stay.

Aliyah, thank you for sharing your positive experience and for noting our friendly team and great location! We apologize for the lack of allergy-free cookies and the issue with the shower temperature. We are addressing these concerns to enhance our service. We look forward to welcoming you back for an even better stay next time!

Johanmig, thank you for your perfect rating of DoubleTree by Hilton New York Downtown. We are glad you had an outstanding stay and were pleased with our accommodations. The pleasure would be ours to welcome you back!

Ebonie, thank you for your positive review of DoubleTree by Hilton New York Downtown. We are glad you enjoyed your stay and were pleased with the service our team provided. It is wonderful to hear that you were pleased with our warm cookie and the convenience of our luggage hold. We hope to have the pleasure of welcoming you back again soon!

Carlos, thank you for your high rating of DoubleTree by Hilton New York Downtown. We are glad you enjoyed your stay and appreciated our value. We hope to see you again the next time you are visiting New York!

Thomas, thank you for appreciating our comfortable beds and friendly team! We apologize for the inconvenience with the parking and elevators. We are actively working on improving these aspects to enhance guest experiences. We hope to have the pleasure of welcoming you back for a smoother stay in the future.

Portia, we apologize for any inconvenience you experienced with our setup and appreciate your feedback. We are committed to improving and organizing our facilities better. We look forward to welcoming you back for a more enjoyable experience.

Edmundo, we are glad you enjoyed our friendly staff, excellent location, and nice bedrooms! We appreciate your feedback regarding the elevators and understand the inconvenience. We are actively working to improve this aspect. We hope to welcome you back soon for a smoother experience!

Dove, we strive to offer all of our guests a top-notch experience and your rating does not reflect a typical stay with us. It is our hope you will visit us again so that we can win you over completely.