2 quầy bar/khu lounge, bar ở tầng thượng

Nhận xét về Moxy NYC Chelsea

4 out of 5
Moxy NYC Chelsea
105 West 28th Street, New York, NY

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 597/1002 nhận xét" "
Đánh giá 8 - Tốt. 224/1002 nhận xét" "
Đánh giá 6 - Được. 87/1002 nhận xét" "
Đánh giá 4 - Kém. 46/1002 nhận xét" "
Đánh giá 2 - Tồi. 48/1002 nhận xét" "

9,2/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,4/10

Tiện nghi, dịch vụ

9,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,8/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

gurjit

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel is great all round, staff lost my parcel but a gentleman called Kevin was committed on locating it and was genuinely the most helpful member of staff for our whole trip
Lưu trú 4 đêm vào Tháng 4, 2024
General Manager trả lời vào 13/05/2024
Dear Gurjit, Thanks for staying at Moxy NYC Chelsea and for your high rating. We are pleased your overall experience was pleasant. However, we are sorry for the concern you outlined with your parcel. While we are glad our associate, Kevin, helped you to retrieve it, we are sorry for the inconvenience this caused in the first place. We will share your kind words with him, and we are sure he will be very happy to know that you mentioned him in the review. It was a true pleasure hosting your visit, and we would love for you to come back soon.Peace + Love + MOXY, Michael Ferrara, General Manager

10/10 - Xuất sắc

Frank

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nicest staffbive ever dealt with. Comfortable and clean with great amenities. Thanks and congrats to Moxy Chelsea
Lưu trú 1 đêm vào Tháng 5, 2024
General Manager trả lời vào 12/05/2024
Hey Frank, Thanks for the stellar review of Moxy NYC Chelsea! We are thrilled you loved our incredible crew, modern amenities, and comfy rooms. It was such a pleasure hosting your visit, and we can't wait to have you back.Peace + Love + MOXY, Michael Ferrara, General Manager

10/10 - Xuất sắc

Kelly

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
All great
Lưu trú 1 đêm vào Tháng 5, 2024
General Manager trả lời vào 12/05/2024
Hey Kelly, Thanks for these kind words! It’s great to know how much you loved what makes us different here at Moxy NYC Chelsea. We hope you’ll come back to see us again real soon!Peace + Love + MOXY, Michael Ferrara, General Manager

10/10 - Xuất sắc

Marc

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff very friendly
Lưu trú 1 đêm vào Tháng 5, 2024
General Manager trả lời vào 07/05/2024
Hey Marc, Thanks for the great review of Moxy NYC Chelsea. We think we have a pretty hip vibe going on too. We’re so happy you gave our friendly crew a shout out-they are the best! Come back and see us anytime.Peace + Love + MOXY, Michael Ferrara, General Manager

10/10 - Xuất sắc

Anne

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It’s my go to hotel when traveling to NYC. Great location and easy to get to
Lưu trú 1 đêm vào Tháng 4, 2024
General Manager trả lời vào 01/05/2024
Hey Anne, Thanks for choosing us again and for the kind review! It is so great to hear how much you enjoyed our convenient location. All of us here at Moxy NYC Chelsea hope to see you again soon!Peace + Love + MOXY,Michael Ferrara, General Manager

8/10 - Tốt

Capt

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The views is the city are amazing. Rooms have little to no storage. The bar on the ground floor has terrible cocktails, worst I’ve ever had. The check in staff were extremely accommodating and friendly. Rooms were very clean.
Lưu trú 2 đêm vào Tháng 4, 2024
General Manager trả lời vào 01/05/2024
Hello Guest, We are delighted to know how happy you were with the stunning views and our friendly crew. However, we sincerely apologize for the unpleasant experience that you had at our bar and also for the inconvenience caused in your guest room. Your concerns are important to us and we will share them appropriately. Thank you for choosing Moxy NYC Chelsea, and we hope to welcome you back soon for a flawless stay.Peace + Love + MOXY,Michael Ferrara, General Manager

10/10 - Xuất sắc

Vivienne

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
General Manager trả lời vào 27/04/2024
Hey Vivienne, We loved your rating and appreciate you choosing Moxy NYC Chelsea for your time in New York. We look forward to hosting you again, so we hope you revisit soon!Peace + Love + MOXY,Michael Ferrara, General Manager

10/10 - Xuất sắc

Lauren

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved the view, location and the hotel itself. Loved that it was close to a lot. Just be prepared as it’s a very small room. Pack lightly it’s hard to find space for bags. Otherwise everything was great.
Lưu trú 2 đêm vào Tháng 1, 2024
General Manager trả lời vào 23/04/2024
Hey Lauren, We are grateful for this great rating and praise! We love that you noticed all the things that make Moxy NYC Chelsea special. We are sure our future guests appreciate all the details and tips! It was a pleasure hosting you, and we hope you revisit soon.Peace + Love + MOXY,Michael Ferrara, General Manager

2/10 - Tồi

Lisa

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
General Manager trả lời vào 23/04/2024
Hey Lisa, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Peace + Love + MOXY,Michael Ferrara, General Manager

10/10 - Xuất sắc

Khushi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
General Manager trả lời vào 21/04/2024
Hey Khushi, Thank you for the fantastic rating! We love that you enjoyed what sets us apart here at Moxy NYC Chelsea. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXY,Michael Ferrara, General Manager

10/10 - Xuất sắc

David

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room, though compact, was beautiful. View of the city was excellent.
Lưu trú 2 đêm vào Tháng 4, 2024
General Manager trả lời vào 16/04/2024
Hey David, Thanks for the great review! We are thrilled that you loved so much about your time here at Moxy NYC Chelsea. We hope you'll come back to enjoy the fantastic views and our stunning rooftop!Peace + Love + MOXY,Michael Ferrara, General Manager

10/10 - Xuất sắc

Sarah Flynn

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Moxy in Chelsea was so dreamy, we didn’t want to leave! Loved the decor, second floor bar area, and the staff was super friendly and helpful. 10/10 would stay again!
Lưu trú 1 đêm vào Tháng 4, 2024
General Manager trả lời vào 14/04/2024
Hey Sarah, Thanks for the great review! We are thrilled that you loved so much about your time here at Moxy NYC Chelsea. We hope you'll come back to enjoy the fantastic views and our stunning rooftop!Peace + Love + MOXY,Michael Ferrara, General Manager

8/10 - Tốt

Sang

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was in a nice and relatively quiet location. The staff was really friendly and I liked that we got a restaurant voucher that was included with the room rates for the hotel. The rooms were clean for the most part but I think the floors were a bit dusty. Otherwise, it was a nice stay and will consider staying again.
Lưu trú 2 đêm vào Tháng 3, 2024
General Manager trả lời vào 12/04/2024
Hey Sang, Thanks for the great review of Moxy NYC Chelsea! We are thrilled that you loved our fab location, lively crew, and took advantage of the voucher provided to you. However, we are sorry that we missed the mark with some of our styling services during your stay. This will be addressed with our housekeeping crew to make sure we are more diligent moving forward. We hope you'll come back soon for an absolutely flawless stay.Peace + Love + MOXY, Michael Ferrara, General Manager

10/10 - Xuất sắc

Steven

Thích: Sạch sẽ
Lưu trú 5 đêm vào Tháng 3, 2024
General Manager trả lời vào 12/04/2024
Hey Steven, We are pleased to hear that you enjoyed so much about our hotel! Thanks for your awesome rating. We can’t wait for you to come back and visit us here at Moxy NYC Chelsea!Peace + Love + MOXY, Michael Ferrara, General Manager

8/10 - Tốt

Danyelle N, Houston

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
General Manager trả lời vào 12/04/2024
Hey Danyelle, Thanks for this kind rating! It’s great to know how much you loved what makes us different here at Moxy NYC Chelsea. We hope you’ll come back to see us again real soon!Peace + Love + MOXY, Michael Ferrara, General Manager

10/10 - Xuất sắc

Julia

Lưu trú 1 đêm vào Tháng 4, 2024
General Manager trả lời vào 28/04/2024
Hey Julia, We loved your rating and appreciate you choosing Moxy NYC Chelsea for your time in New York. We look forward to hosting you again, so we hope you revisit soon!Peace + Love + MOXY,Michael Ferrara, General Manager

10/10 - Xuất sắc

Alexandra

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fun stay as always at the Moxy. Convenient location, right by two subway lines, and of course walkable to so much. The beds are extremely comfy. The rooftop bar has spectacular views, too. Like with most stays in NYC, though, the rooms are pretty small and the price is pretty high. The "destination fee' actually buys you credit at the cafe- a plus since most NYC hotels' fees buy you nothing.
Lưu trú 2 đêm vào Tháng 4, 2024
General Manager trả lời vào 08/04/2024
Hey Alexandra, We absolutely love this review of Moxy NYC Chelsea, and the all details you provided. From our welcoming Crew to our unique room concepts which offer amazing views of the city, we love that we are different from other hotels with our features that reflect a current and fun lifestyle. Come back soon and try out some of our other incredible food and beverage concepts - we promise you'll love it! See you soon.Peace + Love + MOXY,Michael Ferrara, General Manager

10/10 - Xuất sắc

Lee

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Better working elevators
Lưu trú 2 đêm vào Tháng 3, 2024
General Manager trả lời vào 03/04/2024
Hey Lee, Thanks for your review and appreciate you choosing Moxy NYC Chelsea for your time in New York. We look forward to hosting you again, so we hope you revisit soon!Peace + Love + MOXY,Michael Ferrara, General Manager

10/10 - Xuất sắc

Sapriya

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is a very nice hotel in the floral district. Clean rooms, shared areas, and friendly staff. Great gym and hotel bar. Good food in walking distance. Convenient to metro and Madison Square Garden. There is a rooftop bar/club so be prepared for thumping music on the weekends. The rooms are smaller than standard hotel rooms but enough space.
Lưu trú 2 đêm vào Tháng 3, 2024
General Manager trả lời vào 01/04/2024
Hey Sapriya, Thanks for these kind words! It’s great to know how much you loved what makes us different here at Moxy NYC Chelsea. We hope you’ll come back to see us again real soon!Peace + Love + MOXY,Michael Ferrara, General Manager

4/10 - Kém

Cindy

Lưu trú 2 đêm vào Tháng 3, 2024
General Manager trả lời vào 20/04/2024
Hey Cindy, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Thank you for choosing us, and we hope you will visit again soon.Peace + Love + MOXY,Michael Ferrara, General Manager

6/10 - Được

Sandra

Thích: Nhân viên & dịch vụ
Lưu trú 4 đêm vào Tháng 3, 2024
General Manager trả lời vào 01/04/2024
Hey Sandra, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Peace + Love + MOXY,Michael Ferrara, General Manager

10/10 - Xuất sắc

Ana

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 3, 2024
General Manager trả lời vào 20/04/2024
Hey Ana, Thank you for the fantastic rating! We love that you enjoyed what sets us apart here at Moxy NYC Chelsea. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXY,Michael Ferrara, General Manager

10/10 - Xuất sắc

Giovanni, Moorestown

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ
Love your property.. Very beautiful..
Lưu trú 1 đêm vào Tháng 3, 2024
General Manager trả lời vào 27/03/2024
Hey Giovanni, Thank you for the fantastic comments! We love that you enjoyed what sets us apart here at Moxy NYC Chelsea. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXY, Michael Ferrara, General Manager

4/10 - Kém

David

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
Rooms super small, oppressively small. Sink in room poorly designed and difficult to even shave. Shower leader into toilet area and room.
Lưu trú 2 đêm vào Tháng 3, 2024
General Manager trả lời vào 25/03/2024
Hi David, Thanks for your honest feedback. We have designed our cozy rooms based on what today’s travelers are looking for, and we apologize for not meeting your expectations with the size of the room and layout. Additionally, we are sorry for the inconvenience caused by the water issue with the shower door during your stay. We regret that your stay did not reflect our commitment to providing our guests an outstanding experience in every area. We want to assure you that we are actively working on our maintenance routines to prevent such concerns.Thank you for your patience and understanding. We appreciate you giving us a chance and hope to see you again soon. Peace + Love + MOXY, Michael Ferrara, General Manager

10/10 - Xuất sắc

Oguz

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had good time up there and would love to stay anytime soon again
Lưu trú 1 đêm vào Tháng 2, 2024
General Manager trả lời vào 24/03/2024
Hey Oguz, We are thrilled your stay at Moxy NYC Chelsea was perfect in every way, and we appreciate your lovely feedback. It is always a joy to see our guests are excited about returning; we look forward to it!Peace + Love + MOXY, Michael Ferrara, General Manager

10/10 - Xuất sắc

Taylor, Colonie

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff is super friendly, check in and out is very fast and they are accommodating. My room needed to be switched because of a leak and they gave me room credits and free drinks! Woo!
Lưu trú 3 đêm vào Tháng 3, 2024
General Manager trả lời vào 24/03/2024
Hey Taylor, Thanks for the kind feedback! We apologize for the issues you experienced with your initial room; however, we are pleased that our crew resolved this to your satisfaction. Our team is dedicated to providing genuine and attentive hospitality, and we appreciate you acknowledging their efforts. We also are grateful to you for sharing your pleasant check-in/check-out experience. We hope you will stay with us again the next time you are in Moxy NYC Chelsea.Peace + Love + MOXY, Michael Ferrara, General Manager

10/10 - Xuất sắc

Amerea

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 1, 2024
General Manager trả lời vào 24/03/2024
Hello Amerea, We agree - our lively crew, awesome location, and unique concept make us a breath of fresh air! Thanks for leaving such a FANTASTIC rating for Moxy NYC Chelsea, and we look forward to seeing you again.Peace + Love + MOXY, Michael Ferrara, General Manager

10/10 - Xuất sắc

Ruby

Thích: Sạch sẽ
Great service.
Lưu trú 3 đêm vào Tháng 3, 2024
General Manager trả lời vào 19/03/2024
Hey Ruby, Thank you for choosing Moxy NYC Chelsea during your time in the city and for mentioning our dedicated team. We believe we have the best of the best, and we will thoroughly enjoy sharing your comments with everyone. We hope you will come back soon to see us!Peace + Love + MOXY, Michael Ferrara, General Manager

10/10 - Xuất sắc

Elizabeth, New York

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place for an overnighter near Penn Station. I recommend it!
Lưu trú 1 đêm vào Tháng 3, 2024
General Manager trả lời vào 19/03/2024
Hello Elizabeth, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We appreciate your recommendation and look forward to welcoming you again at Moxy NYC Chelsea. Peace + Love + MOXY, Michael Ferrara, General Manager

8/10 - Tốt

Lindsey

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Was a great stay for four ladies in the quad room. The room was quiet, clean, and comfortable. Could have had a few extra amenities in the room like extra toilet paper, Kleenex, hand towels, and small stools considering it was a room for four. Was a good stay overall.
Lưu trú 4 đêm vào Tháng 3, 2024
General Manager trả lời vào 19/03/2024
Hey Lindsey, Thanks for choosing Moxy NYC Chelsea and for your feedback. We are delighted you enjoyed your stay and were pleased with your accommodations. However, we are sorry that your room was not adequately stocked with the necessary amenities. We will address this with the appropriate team to ensure a better guest experience. It was a pleasure hosting your visit, and we hope to see you all again soon. Peace + Love + MOXY, Michael Ferrara, General Manager

10/10 - Xuất sắc

Lance

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Me and my girlfriend loved the view of the Eiffel tower.
Lưu trú 1 đêm vào Tháng 3, 2024
General Manager trả lời vào 16/03/2024
Hey Lance, We loved your review and appreciate you choosing Moxy NYC Chelsea for your time in New York. We look forward to hosting you again, so we hope you revisit soon!Peace + Love + MOXY,Michael Ferrara, General Manager

10/10 - Xuất sắc

Thelma Sumirey

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel itself is beautiful and the view from my room was amazing. But, around there are a lot of homeless and crackers a lot. Also, there is not parking at all.
Lưu trú 1 đêm vào Tháng 2, 2024
General Manager trả lời vào 13/03/2024
Hey Thelma, Thank you for all the wonderful words about our gorgeous property and stunning views! However, we regret your disappointment with some of the aspects of your stay. It was a pleasure hosting you at Moxy NYC Chelsea, and we hope you will come back to see us again soon. Peace + Love + MOXY,Michael Ferrara, General Manager

10/10 - Xuất sắc

Marienka

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
General Manager trả lời vào 13/03/2024
Hey Marienka, We loved your rating and appreciate you choosing Moxy NYC Chelsea for your time in New York. We look forward to hosting you again, so we hope you revisit soon!Peace + Love + MOXY,Michael Ferrara, General Manager

2/10 - Tồi

Kate

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
General Manager trả lời vào 12/03/2024
Hello Kate, On behalf of our entire crew, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Peace + Love + MOXY, Michael Ferrara, General Manager

10/10 - Xuất sắc

Shergeel

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent experience
Lưu trú 2 đêm vào Tháng 3, 2024
General Manager trả lời vào 10/03/2024
Hey Shergeel, Thank you for the fantastic comments! We love that you enjoyed what sets us apart here at Moxy NYC Chelsea. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXY, Michael Ferrara, General Manager

10/10 - Xuất sắc

Fiorela

Lưu trú 1 đêm vào Tháng 3, 2024
General Manager trả lời vào 11/03/2024
Hey Fiorela, We are pleased to hear that you enjoyed so much about our hotel! Thanks for your stellar rating. We can’t wait for you to come back and visit us here at Moxy NYC Chelsea!Peace + Love + MOXY, Michael Ferrara, General Manager

8/10 - Tốt

amelie

Lưu trú 1 đêm vào Tháng 3, 2024
General Manager trả lời vào 29/03/2024
Hey Amelie, Thanks for the kind rating! It’s great to know how much you loved what makes us different here at Moxy NYC Chelsea. We hope you’ll come back to see us again real soon!Peace + Love + MOXY,Michael Ferrara, General Manager

10/10 - Xuất sắc

melissa

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ
We had a great stay, clean, modern, friendly staff, great bars for night life and a short walk to MSG for the concert we came in for.
Lưu trú 1 đêm vào Tháng 3, 2024
General Manager trả lời vào 08/03/2024
Hey Melissa, Thanks for the stellar review of Moxy NYC Chelsea! We are thrilled you loved our fantastic location, incredible crew, and amazing bars. It was such a pleasure hosting your visit, and we can't wait to have you back.Peace + Love + MOXY, Michael Ferrara, General Manager

6/10 - Được

Christina

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 2, 2024
General Manager trả lời vào 09/03/2024
Hey Christina, Thank you for sharing your rating with us. We are disappointed that you did not get to enjoy the exceptional experience that we are known for providing. We hope you will give us another opportunity to gain your trust in the future.Peace + Love + MOXY,Michael Ferrara, General Manager

10/10 - Xuất sắc

Emily

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
great hotel - super convenient location.
Lưu trú 3 đêm vào Tháng 3, 2024
General Manager trả lời vào 06/03/2024
Hey Emily, Thanks for staying with us and taking the time to mention how much you loved our fun atmosphere and amazing location. We hope Moxy NYC Chelsea will be your first choice whenever you are in the area - see you soon!Peace + Love + MOXY, Michael Ferrara, General Manager

4/10 - Kém

Laura

Đi cùng bạn đồng hành
Không thích: Nhân viên & dịch vụ
Staff barely answered phone at front desk. Had to ask for new sheets and towels multiple times and physically go down to the front desk to get someone to do something.
Lưu trú 2 đêm vào Tháng 3, 2024
General Manager trả lời vào 06/03/2024
Hello Laura, Thanks for the evaluation and for staying with us. We aim to give each guest the absolute best service possible; therefore, we are truly sorry for not meeting these expectations and for the missteps with our service while you were here. We have taken this up with our Crew to make sure we improve our services moving forward, and we hope you will reconsider staying with us again so we can take care of you in true Moxy fashion.Peace + Love + MOXY, Michael Ferrara, General Manager

10/10 - Xuất sắc

Wyley

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was great! The 30$ a day amenities spending money fee thing is hella confusing though
Lưu trú 2 đêm vào Tháng 2, 2024
General Manager trả lời vào 03/03/2024
Hey Wyley, Thanks for these kind words! It’s great to know how much you loved what makes us different here at Moxy NYC Chelsea. We value hearing about the things you would change, and we hope you’ll come back to see us again real soon!Peace + Love + MOXY, Michael Ferrara, General Manager

10/10 - Xuất sắc

sarah

Lưu trú 2 đêm vào Tháng 2, 2024
General Manager trả lời vào 23/03/2024
Hey Sarah, Thanks for the kind rating! It’s great to know how much you loved what makes us different here at Moxy NYC Chelsea. We hope you’ll come back to see us again real soon!Peace + Love + MOXY,Michael Ferrara, General Manager

10/10 - Xuất sắc

Maria del Mar, San Juan

Lưu trú 1 đêm vào Tháng 2, 2024
General Manager trả lời vào 28/02/2024
Hey Maria, We loved your rating and appreciate you choosing Moxy NYC Chelsea for your time in New York. We look forward to hosting you again, so we hope you revisit soon!Peace + Love + MOXY,Michael Ferrara, General Manager

10/10 - Xuất sắc

Maria del Mar, San Juan

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Cute but small room.
Lưu trú 2 đêm vào Tháng 2, 2024
General Manager trả lời vào 27/02/2024
Hey Maria, We loved your review and appreciate you choosing Moxy NYC Chelsea for your time in New York. However, we regret the inconvenience caused due to the size of your guest room. We look forward to hosting you again, so we hope you revisit soon!Peace + Love + MOXY,Michael Ferrara, General Manager

10/10 - Xuất sắc

COLLEEN

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Access to rooftop awkward and staff in coffee shop kind of aloof
Lưu trú 2 đêm vào Tháng 2, 2024
General Manager trả lời vào 27/02/2024
Hey Colleen, Thanks for the kind review! It is so great to hear how much you enjoyed your overall stay with us. However, we regret the inconvenience that you had while accessing the bar and any unpleasant experience that you had with some of our Crew members. All of us here at Moxy NYC Chelsea hope to see you again soon!Peace + Love + MOXY,Michael Ferrara, General Manager

10/10 - Xuất sắc

Moises

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was amazing, they go above and beyond for any of your personal needs. Always smiling and upbeat best stay ever
Lưu trú 3 đêm vào Tháng 2, 2024
General Manager trả lời vào 22/02/2024
Hey Moises, We enjoyed reading your generous review of Moxy NYC Chelsea. We especially loved all the kind remarks about our incredible Crew. We love that you had a memorable experience with them - they truly are the heartbeat of our hotel. It was a pleasure hosting your visit, and we look forward to seeing you again soon!Peace + Love + MOXY,Michael Ferrara, General Manager

10/10 - Xuất sắc

Ashley

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
amazing location and perfect hotel
Lưu trú 4 đêm vào Tháng 12, 2023
General Manager trả lời vào 20/02/2024
Hey Ashley, We loved your review and appreciate you choosing Moxy NYC Chelsea for your time in New York. We look forward to hosting you again, so we hope you revisit soon!Peace + Love + MOXY,Michael Ferrara, General Manager

10/10 - Xuất sắc

Susanna

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly professional staff. Clean rooms
Lưu trú 2 đêm vào Tháng 2, 2024
General Manager trả lời vào 20/02/2024
Hey Susanna, Thanks for the great rating! We are thrilled that you loved so much about your time here at Moxy NYC Chelsea. We hope you'll come back to enjoy the fantastic views and our stunning rooftop!Peace + Love + MOXY,Michael Ferrara, General Manager

2/10 - Tồi

Sreysean

Lưu trú 1 đêm vào Tháng 2, 2024
General Manager trả lời vào 22/03/2024
Dear Sreysean, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Thank you for choosing us, and we hope you will visit again soon.Peace + Love + MOXY,Michael Ferrara, General Manager