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Nhận xét về Paramount Times Square

4 out of 5
Paramount Times Square
235 West 46th Street, New York, NY

Nhận xét

7,2

Tốt

Đánh giá 10 - Xuất sắc. 761/2387 nhận xét" "
Đánh giá 8 - Tốt. 567/2387 nhận xét" "
Đánh giá 6 - Được. 466/2387 nhận xét" "
Đánh giá 4 - Kém. 292/2387 nhận xét" "
Đánh giá 2 - Tồi. 301/2387 nhận xét" "

7,6/10

Sạch sẽ

7,6/10

Nhân viên & dịch vụ

6,4/10

Tiện nghi, dịch vụ

6,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Lynnet

A block from time square. Great for a short stay. Rooms are SMALL. Staff and hotel although are amazing.
Lưu trú 3 đêm vào Tháng 4, 2024

8/10 - Tốt

Andrea

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
staff was helpful with giving recommendations.
Lưu trú 3 đêm vào Tháng 5, 2024

8/10 - Tốt

Patricia

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Best part was its location in terms of Times Square and Broadway. Worst part was when we checked in, our “reserved room” was not available due to a “leak,” and they put us for one night (out of our three) in the smallest hotel room I had ever seen with two sets of bunk beds. We were three women in our 60’s and one woman who was 87 years-old. This was ridiculous! This room was more like an army barrack. The whole situation reminded me of the Seinfeld episode where he couldn’t get the rental car he reserved. The hotel knew how to take a reservation, but they did not know how to hold a reservation.
Lưu trú 3 đêm vào Tháng 5, 2024

4/10 - Kém

Krishna

Đi cùng gia đình
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Rude staff. Old property.
Lưu trú 2 đêm vào Tháng 5, 2024

8/10 - Tốt

Francois

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 28/05/2024
Dear Value Guest,Thank you for staying with us as we hope you enjoyed your time here at Luma. We pride ourselves in trying to provide our guests with extraordinary service. If there is anything we could've done to enhance your stay, we would love to hear some feedback to better help. If possible, can you provide us with some information of your time with us? I look forward to your reply.Kind regards,AngelAssistant Director of Front Office

10/10 - Xuất sắc

Angela

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Edith

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location. Perfect for shows. Staff was very helpful. Room was perfect and very clean. Traveling solo and I felt safe and comfortable. Will be back again
Lưu trú 1 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 28/05/2024
Dear Value Guest,Thank you for the feedback. It's truly great to hear when we are getting it right. Much appreciated and I will share this with the team.Kind regards,AngelAssistant Director of Front Office

2/10 - Tồi

Makerley

The only good thing was because it's close to Times Square, because it's terrible cleaning and terrible service staff, dirty room, sheets without changing
Lưu trú 2 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 28/05/2024
Dear Value Guest,Thank you for staying with us and we appreciate your feedback. We take a lot of pride in the attention to detail of service and the quality of our establishment, so we will be addressing your concerns. We hope you can give us another try in the future and thank you again!Kind regards,AngelAssistant Director of Front Office

8/10 - Tốt

Suelen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good
Lưu trú 2 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 28/05/2024
Dear Value Guest,Thank you for staying with us as we hope you enjoyed your time here at Luma. We pride ourselves in trying to provide our guests with extraordinary service. If there is anything we could've done to enhance your stay, we would love to hear some feedback to better help. If possible, can you provide us with some information of your time with us? I look forward to your reply.Kind regards,AngelAssistant Director of Front Office

2/10 - Tồi

Briana

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
When we first got there they said the room we had booked was not available so they placed us in the captains room which was extremely small and not up to standard. That room was extremely hot. They said they would send someone up to check and did not. They ended up switching us to another room while stating that there was an issue with the havoc system in the room we were originally in and that room was not as hot as the captains room but still hot. We hardly slept. Worse hotel experience I’ve ever had.
Lưu trú 1 đêm vào Tháng 5, 2024

6/10 - Được

Mayra

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Arshdeep

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Stayed here for 4 nights. Best thing about this hotel is it’s location - right at the centre of times square,We were able to frequent times square. Staff was great to acknowledge our request to give us room having less outside noise and good view. Good food options around. Many transportation options available too.
Paramount Hotel trả lời vào 28/05/2024
Dear Value Guest,Thank you for the feedback. It's truly great to hear when we are getting it right. Much appreciated and I will share this with the team.Kind regards,AngelAssistant Director of Front Office

6/10 - Được

Jeremy

Đi cùng bạn đồng hành
Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The hotel was fine, bed was comfy. There were some minor things with service that we weren't terribly impressed with. Front desk took forever to check us in and out. Might have just had some difficult customers ahead of us but the wait felt like it was longer than it needed to be. The lounge in the lobby was... odd. It was supposed to be sort of art deco but then they had these unusual super wide double sided couches. Our room didn't have wash cloths. Then the facility itself, everything was in a state of disrepair. Loose tiles in the bathroom, the soap holder and tp holder were broken. The sink faucet leaked around the base if you moved it the wrong way. There was a weird creepy door in our room, not sure where it led and I guess it was locked? We couldn't open it. But it was clean enough, and the location was great, easy walk to our show. I can't complain much really, it was fine. Nothing exciting though.
Lưu trú 1 đêm vào Tháng 5, 2024

2/10 - Tồi

Madison

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Sent a message
Lưu trú 1 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 27/05/2024
Greetings,Thank you for staying with us as we hope you enjoyed your time here at Luma. We pride ourselves in trying to provide our guests with extraordinary service. If there is anything we could've done to enhance your stay, we would love to hear some feedback to better help. If possible, can you provide us with some information of your time with us? I look forward to your reply.Kind regards,AngelAssistant Director of Front Office

2/10 - Tồi

Margaret

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The only plus to thus is hotel is the locstion close to shows. The room as very small, had no hand or wash towels the body wash dispenser was empty and the bathroom was like a jsil cell. Would never stay here agsin.
Lưu trú 1 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 27/05/2024
Greetings Value Guest,Thank you for staying with us and we appreciate your feedback. We take a lot of pride in the attention to detail of service and the quality of our establishment, so we will be addressing your concerns. We hope you can give us another try in the future and thank you again!Kind regards,AngelAssistant Director of Front Office

4/10 - Kém

Rene

Đi theo nhóm
Thích: Nhân viên & dịch vụ
We brought to the attention front desk that the shower had only hot water from room 1917. We had to mixed our hot and cold from the sink to shower for 5 days.
Lưu trú 4 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 27/05/2024
Greetings Value Guest,Thank you for staying with us and we appreciate your feedback. We take a lot of pride in the attention to detail of service and the quality of our establishment, so we will be addressing your concerns. We hope you can give us another try in the future and thank you again!Kind regards,AngelAssistant Director of Front Office

8/10 - Tốt

Dee

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location, nice, clean rooms
Lưu trú 3 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 28/05/2024
Dear Value Guest,Thank you for the feedback. It's truly great to hear when we are getting it right. Much appreciated and I will share this with the team.Kind regards,AngelAssistant Director of Front Office

10/10 - Xuất sắc

Joshua

Thích: Tiện nghi, dịch vụ
Good
Lưu trú 1 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 27/05/2024
Greetings Value Guest,Thank you so much! We truly appreciate your kind words and support and hope everyone can experience LUMA Hotel the way you did. We will make sure to share this with our team. Looking forward to your next visit!Kind regards,AngelAssistant Director of Front Office

6/10 - Được

Melodie

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
We had to ask for towels everyday that they forgot. Maybe no clean hand towels left or face cloths. One day they forgot a bath mat. Every day it was something & had left a tip every day also. I have stayed here several times and never had a problem before.
Lưu trú 3 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 27/05/2024
Greetings Value Guest,Thank you for staying with us and we appreciate your feedback. We take a lot of pride in the attention to detail of service and the quality of our establishment, so we will be addressing your concerns. We hope you can give us another try in the future and thank you again!Kind regards,AngelAssistant Director of Front Office

6/10 - Được

Janneth

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ
Terrible mattress but excellent location of the hotel
Lưu trú 1 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 28/05/2024
Dear Value Guest,Thank you for staying with us and we appreciate your feedback. We take a lot of pride in the attention to detail of service and the quality of our establishment, so we will be addressing your concerns. We hope you can give us another try in the future and thank you again!Kind regards,AngelAssistant Director of Front Office

10/10 - Xuất sắc

Teresa

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 27/05/2024
Greetings Value Guest,Thank you so much! We truly appreciate your kind words and support and hope everyone can experience LUMA Hotel the way you did. We will make sure to share this with our team. Looking forward to your next visit!Kind regards,AngelAssistant Director of Front Office

6/10 - Được

Seth

Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
There was a hair ball in my shower and hair on the back of the wall not to mention the chrome cast in my room didn't work
Lưu trú 1 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 27/05/2024
Greetings Value Guest,Thank you for staying with us and we appreciate your feedback. We take a lot of pride in the attention to detail of service and the quality of our establishment, so we will be addressing your concerns. We hope you can give us another try in the future and thank you again!Kind regards,AngelAssistant Director of Front Office

6/10 - Được

Steve

Đi cùng bạn đồng hành
Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Good hotel and nice welcome in the lobby by the staff and quick check-in, although same area had building work going on was not aware of, and bar was a little small with disinterested staff (considering how expensive a drink was). Room was ok but aged - battered air con unit, bathroom tap did not work properly either. The nice big comfy bed was good. Overall decent value versus other hotels in the same area I'd looked at. Is 2 mins walk from Times Square and all the tourist bits so certainly useful for that.
Lưu trú 2 đêm vào Tháng 5, 2024

4/10 - Kém

Kimberly

Đi cùng gia đình
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The place is old and run down in the rooms. We had to move rooms, due to A/C was not working and the 2nd room looked the same old and run down. It wasn’t what I was expecting by the pictures. I will say false advertisement.
Lưu trú 1 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 28/05/2024
Dear Value Guest,Thank you for staying with us and we appreciate your feedback. We take a lot of pride in the attention to detail of service and the quality of our establishment, so we will be addressing your concerns. We hope you can give us another try in the future and thank you again!Kind regards,AngelAssistant Director of Front Office

8/10 - Tốt

Jainee

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location but rooms are ok.
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Zahory

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 27/05/2024
Greetings Value Guest,Thank you so much! We truly appreciate your kind words and support and hope everyone can experience LUMA Hotel the way you did. We will make sure to share this with our team. Looking forward to your next visit!Kind regards,AngelAssistant Director of Front Office

4/10 - Kém

Alex

Khách đi công tác
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Rooms are not very good. Bathrooms are super tiny and sitting on the toilet is weird. The shower in my room flooded the bathroom because the curtain didn't do anything. It also feels like a prison bathroom. The room itself feels more like a hostel or dingy hotel. There was a 'service fee' that is just a waste of money and a scam. I was told it was for water, gym, bar, wifi, and restaurant. Wi-Fi is free. Water is just a water filter on the 4th floor. You get nothing from the bar and if you don't use the gym it's not worth it. Just a money grab. They also charge $2 an hour to hold luggage. I've never stayed in a hotel that does that. Oh, the safe didn't work either. They sell you on the property with the picture of the lobby which is ok. But I'm regards to the room itself, the only good things are a comfy bed, good wifi, and the TV works with Chromecast but the room itself is not so bueno. I've stayed here many times before while Mom business and it hasn't changed. If you need a place to stay for a day or two, I guess it's fine. But any longer?.. oh man... It gets rough. I would recommend for a quick stop with a decent rate except for the lame service fee and luggage hold fee. But that's about it.
Lưu trú 1 đêm vào Tháng 5, 2024

8/10 - Tốt

Julia

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
The staff were all friendly and helpful.
Lưu trú 2 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 27/05/2024
Greetings Value Guest,Thank you so much! We truly appreciate your kind words and support and hope everyone can experience LUMA Hotel the way you did. We will make sure to share this with our team. Looking forward to your next visit!Kind regards,AngelAssistant Director of Front Office

10/10 - Xuất sắc

ANGELA

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfect location for transportation. Clean rooms. Very pleasant staff
Lưu trú 2 đêm vào Tháng 4, 2024
Paramount Hotel trả lời vào 27/05/2024
Greetings Value Guest,Thank you so much! We truly appreciate your kind words and support and hope everyone can experience LUMA Hotel the way you did. We will make sure to share this with our team. Looking forward to your next visit!Kind regards,AngelAssistant Director of Front Office

6/10 - Được

Hilda

Đi theo nhóm
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ
Rooms are very small, smells like cigarette smoke. Only friendly staff was Lily from housekeeping. Place looks dark and gloomy, bathroom is a safety hazard.
Lưu trú 5 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 27/05/2024
Greetings Value Guest,Thank you for staying with us and we appreciate your feedback. We take a lot of pride in the attention to detail of service and the quality of our establishment, so we will be addressing your concerns. We hope you can give us another try in the future and thank you again!Kind regards,AngelAssistant Director of Front Office

2/10 - Tồi

Pinchas

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Never staying here again
Lưu trú 1 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 27/05/2024
Greetings Value Guest,Thank you for staying with us and we appreciate your feedback. We take a lot of pride in the attention to detail of service and the quality of our establishment, so we will be addressing your concerns. We hope you can give us another try in the future and thank you again!Kind regards,AngelAssistant Director of Front Office

10/10 - Xuất sắc

Sodreia

Thích: Sạch sẽ
Lưu trú 3 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 27/05/2024
Greetings Value Guest,Thank you so much! We truly appreciate your kind words and support and hope everyone can experience LUMA Hotel the way you did. We will make sure to share this with our team. Looking forward to your next visit!Kind regards,AngelAssistant Director of Front Office

4/10 - Kém

Joseph

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The most basic room setup without an iron too. But it was easy checking in. For an overnight stay it’s not bad. I think the premium stay prices are definitely New York prices. Pretty much just paying for the location for being in the city center.
Lưu trú 1 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 27/05/2024
Greetings Value Guest,Thank you for staying with us and we appreciate your feedback. We take a lot of pride in the attention to detail of service and the quality of our establishment, so we will be addressing your concerns. We hope you can give us another try in the future and thank you again!Kind regards,AngelAssistant Director of Front Office

8/10 - Tốt

Melissa Nicole

Thích: Sạch sẽ, nhân viên & dịch vụ
There was massive holes in my room. I think there used to be a hanger but it broke and they never even bothered to cover the holes. Apart from that excellent! Bed was super comfy and rooms was clean! Expect small rooms as all nyc hotels
Lưu trú 2 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 22/05/2024
Greetings,Thank you for staying with us and we appreciate your feedback. We take a lot of pride in the attention to detail of service and the quality of our establishment, so we will be addressing your concerns. We hope you can give us another try in the future and thank you again!Kind regards,AngelAssistant Director of Front Office

10/10 - Xuất sắc

Tharanga

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A paramount in a concrete jungle
Lưu trú 4 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 22/05/2024
Greetings,Thank you for sharing your feedback with the Expedia.com community! I am so glad to see you enjoyed your stay! I will see you next time! Kind regards,AngelAssistant Director of Front Office

6/10 - Được

Filippo

Khách đi công tác, Đi cùng bạn đồng hành
Small and old rooms
Lưu trú 3 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 22/05/2024
Greetings,Thank you for staying with us and we appreciate your feedback. We take a lot of pride in the attention to detail of service and the quality of our establishment, so we will be addressing your concerns. We hope you can give us another try in the future and thank you again!Kind regards,AngelAssistant Director of Front Office

10/10 - Xuất sắc

Jordyn

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful hotel and amazing staff
Lưu trú 4 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 22/05/2024
Greetings,Thank you for sharing your feedback with the Expedia.com community! I am so glad to see you enjoyed your stay! I will see you next time! Kind regards,AngelAssistant Director of Front Office

4/10 - Kém

Kirenia Flores

Không thích: Nhân viên & dịch vụ
Not the best stay I’ve had in New York. Should’ve stuck with my usual hotel. Catfished by the pictures online, AC wasn’t working the first day, room service only FLIPPED sheets and called it a day. Toiletries like toilet paper was never added after the first night. Having to pay extra for luggage storage. All a mess.
Lưu trú 3 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 22/05/2024
Greetings,Thank you for staying with us and we appreciate your feedback. We take a lot of pride in the attention to detail of service and the quality of our establishment, so we will be addressing your concerns. We hope you can give us another try in the future and thank you again!Kind regards,AngelAssistant Director of Front Office

6/10 - Được

Alejandro

Đi cùng gia đình
If you love theatres, this hotel is perfect. It is surrounded by theatres. It is near time square as well as a lot of restaurants. The hotel has a very small room adequate if you will not hang out at the room but just to sleep the night and freshen up. The elevators are so slow. The place is old and looks outdated.
Lưu trú 4 đêm vào Tháng 4, 2024

8/10 - Tốt

Yukteshwar

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
-
Lưu trú 2 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 22/05/2024
Greetings,Thank you for sharing your feedback with the Expedia.com community! I am so glad to see you enjoyed your stay! I will see you next time! Kind regards,AngelAssistant Director of Front Office

6/10 - Được

Corinne

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
The beds were comfortable. The bathroom was a bit rundown- but not gross or unusable. The staff was friendly. The air conditioning was loud, but last night kept our window open instead
Lưu trú 5 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 22/05/2024
Greetings,Thank you for staying with us and we appreciate your feedback. We take a lot of pride in the attention to detail of service and the quality of our establishment, so we will be addressing your concerns. We hope you can give us another try in the future and thank you again!Kind regards,AngelAssistant Director of Front Office

4/10 - Kém

Mary Jane

Đi theo nhóm
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
No fridge in room. No full service restaurant. Poor HVAC- could not get temperature to lower. Tub did not drain. No coffee in room. Low toilets. Not 4 star as advertised
Lưu trú 4 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 22/05/2024
Greetings,Thank you for staying with us and we appreciate your feedback. We take a lot of pride in the attention to detail of service and the quality of our establishment, so we will be addressing your concerns. We hope you can give us another try in the future and thank you again!Kind regards,AngelAssistant Director of Front Office

2/10 - Tồi

Robert

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel didn't hold my reservation. Offered me $80 off first night to stay in room without functioning A/C, but the offer was bogus. The facility charge showed up on my credit card, the discount never did. I said that I should not be charged at all for the first night and the manager agreed--but it was just to placate. Criminally dishonest.
Lưu trú 3 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

PING

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good
Lưu trú 1 đêm vào Tháng 5, 2024
Kiefer Brazier trả lời vào 20/05/2024
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6/10 - Được

Christine

Đi theo nhóm
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent location but very poor quality given the expense of rooms . Tired looking rooms . Very poor flush in toilet . Complained numerous times and not great treatment /customer service
Lưu trú 4 đêm vào Tháng 5, 2024
Kiefer Brazier trả lời vào 20/05/2024
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4/10 - Kém

Matt

Đi cùng gia đình
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
2.5 star hotel at best
Lưu trú 2 đêm vào Tháng 5, 2024
Kiefer Brazier trả lời vào 20/05/2024
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6/10 - Được

Robson, Worcester

Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lobby under remodeling. Mess!
Lưu trú 1 đêm vào Tháng 5, 2024
Paramount Hotel trả lời vào 22/05/2024
Greetings,Thank you for staying with us and we appreciate your feedback. We take a lot of pride in the attention to detail of service and the quality of our establishment, so we will be addressing your concerns. We hope you can give us another try in the future and thank you again!Kind regards,AngelAssistant Director of Front Office

10/10 - Xuất sắc

Gary

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
The shower was horrible hardly any pressure and took at least 15 minutes for the water to get hot! Water didn’t drain either.
Lưu trú 1 đêm vào Tháng 5, 2024
Kiefer Brazier trả lời vào 20/05/2024
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8/10 - Tốt

Karen

Đi theo nhóm
Không thích: Tiện nghi, dịch vụ
The property was in a great location. I didn’t like the hotel itself. It was very dark and old and nothing seem to work in the room. The shower was not clean there was not enough linens in the room. The room was very small. I could not plug in my phone because none of the electrical outlets worked.
Lưu trú 1 đêm vào Tháng 5, 2024
Kiefer Brazier trả lời vào 20/05/2024
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10/10 - Xuất sắc

Amber

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We knew the hotel would be under renovation, but it is beautiful. The location is right around the corner from Times Square. There’s a cute café attached and other great dining options. Our AC didn’t work. It wasn’t very hot the first night and we were too tired to pack back up and ask for a change of rooms, but we should’ve asked to change rooms because by the last night, it was really hot and the AC leaked water all over our luggage.
Lưu trú 3 đêm vào Tháng 5, 2024
Kiefer Brazier trả lời vào 20/05/2024
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