Khách sạn Newbridge

"The carpet in our room had not been vacuumed, there were food crumbs on the floor. We wanted to check in 15 minutes early and were charged 15 pounds. I felt that was a little high of a charge for 15 minutes. "

"Close to cruises very helpful staff! Breakfast was great"

"Amazing location right on the harbor. Walking access to the ferry, shops and museum. "

"Fantastic hotel. Close to cruise port and train station. Beautiful room. Lovely welcoming staff. Would highly recommend. "

"Logistically superb - lots of walks, beach, at low tide you can go rock pooling etc. Bus stop right outside - which when the weather isn't great is a useful option to get around. There are small bus routes that loop certain areas - and you get a running commentary so worth jumping on. Hotel is fabulous - views are amazing, food is delicious, and good value, room were exceptional (you must like the sound of the sea) and the staff are kind, informative and go above and beyond. "

"Breakfast is really expensive for what you get "

"Lovely comfy bed, lovely staff and food, fantastic location"

"Our cruise ended in Southampton and stayed one night before our journey to London. Staff was awesome storing our luggage so we could explore the city prior to check in. Fantastic breakfast next morning. Would stay again"

"We had a wonderful experience at The Mortimer’s Arms. If you are visiting Paultons Park/Peppa Pig World, the location is unbeatable (within walking distance). The hotel is exceptionally dog-friendly. They provided a water bowl, treats, and a toy for our dog, which was such a lovely gesture. The rooms are spacious and high-end; we easily fit a large dog crate in the room with plenty of floor space to spare. The complimentary breakfast was high quality and delicious. I also appreciated the...

"Can't fault it."

"Lovely clean room. Staff outstanding. Food was delicious "

"Clean room, quiet and great breakfast"

"Just got off a 5 week cruise with 7 cases and was able to check in our room at 9.30am instead of 3pm was very happy "

"Nice hotel sadly massage I had in spa was £125 and not very good at all girl absolutely lovely but not worth that at all "

"Clean and comfortable. Food was nice. Enjoyed our stay "

"Well the hotel is pleasant and characterful. The heating was stuck on in the room with only a small window to open. Unbearable poor nights sleep. On complaining nothing could be done apparently so we were moved to another room. Which was much better. "

"We booked 2 sea view rooms for 3 nights. Only one room had a sea view and the bathroom in that room had black mould around the ceiling. The other room had a very old mattress and the bedding was old and thin. The pillows in that room were flat. We checked out after 1 night and will not be back. Whilst the staff were friendly, this hotel needs refurbishment, new mattresses, new duvets, pillows, blankets and linen. Mould is injurious to health and no hotel of the calibre that this hotel...

"Bed was hard, didn't sleep, when reported it to reception the woman just dismissed it,"

"The food was very fresh and plenty to choose from the staff were very polite "