10/10 - Xuất sắc
Heidi
30/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The staff make it amazing
My husband and I are Brits but live in the US, we were visiting family for the week and decided last minute (literally 24 hours notice) to spend one night between long car journeys at a B&B halfway, did a quick hotels.com search and found Bel and The Dragon, the only place with a King bed at such short notice. I called to let them know we'd probably not arrive til about 7:30/8pm and spoke to Luke, such a professional, he told me it was no problem and that he'd book a table for us for dinner so we'd catch the kitchen in time. The room was stunning, everything thought of, down to the complimentary tea and coffee, the food in the restaurant was delicious, there is a rec room with games and whisky to help yourself! the staff were amazing, especially Luke the Manager, Lee the barman and Chloe in the morning at breakfast, who was helping this branch due to short notice.
We never think to stay in a B&B because we're always staying with family when we come back, but we loved every minute of our stay at Bel and The Dragon, Kingsclere. Beautiful location and most importantly the staff were fantastic.
Heidi
Lưu trú 1 đêm vào Tháng 1, 2024