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Nhận xét về Malmaison Newcastle

4 out of 5
Malmaison Newcastle
104 Quayside, Newcastle-upon-Tyne, England

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 638/1001 nhận xét" "
Đánh giá 8 - Tốt. 238/1001 nhận xét" "
Đánh giá 6 - Được. 77/1001 nhận xét" "
Đánh giá 4 - Kém. 28/1001 nhận xét" "
Đánh giá 2 - Tồi. 20/1001 nhận xét" "

9,2/10

Sạch sẽ

9,2/10

Nhân viên & dịch vụ

8,6/10

Tiện nghi, dịch vụ

9,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,8/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

David

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely staff who went over and above.Room was very big ( twin 438) and facilities were really new. Bathroom and shower were great,beds comfortable and superb breakfast. Great location by millennium bridge. Parking was excellent -£10 including check-in day and check-out day.
Lưu trú 1 đêm vào Tháng 5, 2024
Reception trả lời vào 25/05/2024
Dear David,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 - Xuất sắc

Andrew

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Reception staff were very friendly and professional. Hotel is situated on the quayside and a short walk from the city center. Rooms are very clean and well set out.
Lưu trú 1 đêm vào Tháng 5, 2024
Reception trả lời vào 20/05/2024
Dear Andrew,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 - Xuất sắc

Stuart

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Reception trả lời vào 20/05/2024
Dear Stuart,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 - Tốt

Andrew

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Good Riverside location and friendly helpful staff
Lưu trú 1 đêm vào Tháng 5, 2024
Reception trả lời vào 14/05/2024
Dear Andrew,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 - Xuất sắc

Bryan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fantastic for the Baltic and the restaurants and bars on the Newcastle Quayside!
Lưu trú 2 đêm vào Tháng 5, 2024
Reception trả lời vào 14/05/2024
Dear Bryan,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 - Xuất sắc

Claire

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed for two nights in a junior suite, the hotel was clean and tidy, staff were all friendly and welcoming. The bar and cocktails were lovely. Unfortunately the dinner menu was not great so we ate out both nights and luckily there are many options for food and drink close by. We did have a problem with breakfast on the second day (food was burnt) we returned the plate and then got the wrong replacement food and still burnt, after raising with the restaurant manager it was refunded so no significant impact on the rest of our stay.
Lưu trú 2 đêm vào Tháng 5, 2024
Reception trả lời vào 09/05/2024
Dear Claire,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

8/10 - Tốt

Kiki

Lưu trú 1 đêm vào Tháng 4, 2024
Reception trả lời vào 20/05/2024
Dear Kiki,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 - Tốt

Michelle

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The size of the rooms were great. Plug sockets next to the beds would be ideal. The EV chargers in the Quayside multi-storey were decommissioned so we had to use those at the Hilton
Lưu trú 2 đêm vào Tháng 4, 2024
Reception trả lời vào 26/04/2024
Dear Michelle,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

10/10 - Xuất sắc

James Thomas

Lưu trú 1 đêm vào Tháng 4, 2024
Reception trả lời vào 10/05/2024
Dear James Thomas,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 - Tốt

Joe

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
👌
Lưu trú 1 đêm vào Tháng 4, 2024
Reception trả lời vào 16/04/2024
Dear Joe,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 - Tốt

Hilary

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved the position and the view!
Lưu trú 1 đêm vào Tháng 4, 2024
Reception trả lời vào 15/04/2024
Dear Hilary,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 - Xuất sắc

Vanessa

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff are very helpful and friendly and good at their jobs including reception staff, restaurant staff and housekeeping staff. Breakfast is lovely and fresh with lots of choice and staff warm and efficient. Great location as you can walk out onto the Quayside area and the Millenium Bridge. No traffic. View of river. No traffic noise in rooms. Lovely clean rooms with plenty of hot water. Efficient room service.
Lưu trú 1 đêm vào Tháng 4, 2024
Reception trả lời vào 08/04/2024
Dear Vanessa,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 - Tốt

Andrew, Milton Keynes

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
A comfortable stay in the heart of the city with the bustle of tourism and nightlife you expect in this part. Good, walkable dining options.
Lưu trú 3 đêm vào Tháng 3, 2024
Reception trả lời vào 08/04/2024
Dear Andrew,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 - Xuất sắc

Vanessa

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff are very friendly and helpful. The room was quiet. Little noise from traffic or people. Loads of hot water. Lovely clean sheets. Delicious fresh varied breakfast. Really nice to walk straight out of the hotel onto Quayside. Fresh milk and a tea pot in the room would have made it perfect ! Staff really friendly and quick room service.
Lưu trú 2 đêm vào Tháng 4, 2024
Reception trả lời vào 08/04/2024
Dear Vanessa,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 - Xuất sắc

Jade

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Absolutely exceptional
Lưu trú 1 đêm vào Tháng 3, 2024
reception trả lời vào 03/04/2024
Dear Jade,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 - Tốt

George

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
good hotel and in a great spot.
Lưu trú 1 đêm vào Tháng 3, 2024
Reception trả lời vào 26/03/2024
Dear George,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 - Xuất sắc

Lynda

Lưu trú 1 đêm vào Tháng 3, 2024
Reception trả lời vào 14/04/2024
Dear Lynda,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 - Xuất sắc

JUN, Auderghem

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I have stayed various hotels in Newcastle, but the Malmaison was one of the best hotel in the city. I recommend to all who is visiting Newcastle.
Lưu trú 1 đêm vào Tháng 3, 2024
Reception trả lời vào 19/03/2024
Dear Jun,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 - Tốt

Philip

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice view of the Tyne.
Lưu trú 4 đêm vào Tháng 3, 2024
Reception trả lời vào 18/03/2024
Dear Philip,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 - Tốt

Will

Thích: Tiện nghi, dịch vụ
Really great room - helpful staff and good value for money all round.
Lưu trú 1 đêm vào Tháng 3, 2024
Reception trả lời vào 14/03/2024
Dear Will,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 - Tốt

Peter

Lưu trú 1 đêm vào Tháng 3, 2024
Reception trả lời vào 02/04/2024
Dear Peter,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 - Xuất sắc

Jo

Thích: Tiện nghi, dịch vụ
Loved this hotel and the view of the bridge. Very clean, really friendly staff, lovely breakfast, comfy bed, excellent WiFi (we had a teenager with us!) Quite a noisy venue just across the road, partying into the night, but didn’t really bother me 😊
Lưu trú 1 đêm vào Tháng 3, 2024

8/10 - Tốt

Timothy, Bristol

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Convenient for the court
Lưu trú 1 đêm vào Tháng 3, 2024
Reception trả lời vào 05/03/2024
Dear Timothy,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

6/10 - Được

mr Nathan

Lưu trú 1 đêm vào Tháng 3, 2024
Reception trả lời vào 22/03/2024
Dear Nathan,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

8/10 - Tốt

Tony

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ok
Lưu trú 1 đêm vào Tháng 2, 2024
Reception trả lời vào 28/02/2024
Dear Tony,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 - Xuất sắc

David

Lưu trú 2 đêm vào Tháng 2, 2024
Reception trả lời vào 25/02/2024
Dear David,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 - Xuất sắc

Mark

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Reception trả lời vào 25/02/2024
Dear Mark,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 - Xuất sắc

Gerald

Lưu trú 1 đêm vào Tháng 2, 2024
Reception trả lời vào 21/03/2024
Dear Gerald,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 - Tốt

Vanessa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 2, 2024
Reception trả lời vào 25/02/2024
Dear Vanessa,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 - Tốt

Estelle

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The lighting is very dark everywhere in the hotel. The beds are comfortable and the breakfast is nice
Lưu trú 2 đêm vào Tháng 2, 2024
Reception trả lời vào 24/02/2024
Dear Estelle,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

6/10 - Được

C

Friday Night in The Toon
Really nice Hotel great location
Lưu trú 1 đêm vào Tháng 2, 2024
Reception trả lời vào 22/02/2024
Negative: Dear C,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

10/10 - Xuất sắc

Daragh

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
One night stay
We stayed for one night and we were very pleased with our stay. The hotel was located near all the sights, it was stylish, service was excellent and it was a great breakfast
Lưu trú 1 đêm vào Tháng 2, 2024
Reception trả lời vào 16/02/2024
Dear Daragh,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 - Tốt

Gary

Khách đi công tác
Thích: Nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
Reception trả lời vào 16/02/2024
Dear Gary,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 - Tốt

Nigel

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Decent hotel in a reasonably nice area . Room was fine but on rear of hotel and badly affected by traffic noise. Staff were nice and helpful.
Lưu trú 1 đêm vào Tháng 2, 2024
Reception trả lời vào 15/02/2024
Dear Nigel,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

10/10 - Xuất sắc

Sandra

Lưu trú 1 đêm vào Tháng 2, 2024
Reception trả lời vào 14/02/2024
Dear Sandra,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 - Xuất sắc

Mr c j

Lưu trú 1 đêm vào Tháng 2, 2024
Reception trả lời vào 14/02/2024
Dear C J,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 - Xuất sắc

Mira

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great
Great location, beautiful views of the bridge. Breakfast was great as well.
Lưu trú 1 đêm vào Tháng 2, 2024
Reception trả lời vào 07/02/2024
Dear Mira,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 - Xuất sắc

Stephen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
7th floor suites
the experience from check in to checkout was smooth and enjoyable. prosecco on arrival was a nice touch, Breakfast was superb also,
Lưu trú 1 đêm vào Tháng 2, 2024
Reception trả lời vào 07/02/2024
Dear Stephen,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

6/10 - Được

mr Nathan

Lưu trú 1 đêm vào Tháng 2, 2024
Reception trả lời vào 21/03/2024
Dear Nathan,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 - Xuất sắc

Susan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Reception trả lời vào 07/02/2024
Dear Susan,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 - Xuất sắc

Shelley

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great location and superb view well worth it for a Newcastle stay. Breakfast was amazing and really set up for the day.
Lưu trú 1 đêm vào Tháng 1, 2024
Reception trả lời vào 07/02/2024
Dear Shelley,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 - Xuất sắc

nicholas

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 1, 2024
Reception trả lời vào 07/02/2024
Dear Nicholas,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

6/10 - Được

Juliet

Lưu trú 1 đêm vào Tháng 1, 2024
Reception trả lời vào 07/02/2024
Dear Juliet,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

10/10 - Xuất sắc

Gillian

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Reception trả lời vào 07/02/2024
Dear Gillian,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 - Xuất sắc

Laura

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great hotel
Lưu trú 2 đêm vào Tháng 1, 2024
Reception trả lời vào 07/02/2024
Dear Laura,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

6/10 - Được

Dorothy

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Interior was too dark wasn’t very clean and they didn’t provide water. Plus you have to pay for parking
Lưu trú 1 đêm vào Tháng 1, 2024
Reception trả lời vào 07/02/2024
Dear Dorothy,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

10/10 - Xuất sắc

Richard

Lưu trú 1 đêm vào Tháng 1, 2024
Reception trả lời vào 07/02/2024
Dear Richard,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 - Xuất sắc

M

Lưu trú 1 đêm vào Tháng 1, 2024
Reception trả lời vào 07/02/2024
Dear M,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 - Xuất sắc

John

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 1, 2024
Reception trả lời vào 07/02/2024
Dear John,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 - Tốt

David

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The lighting in the dining room was such that, combined with a menu printed in small, light text, made it difficult to read without the aid of a torch. We weren't the only diners using mobile phone torches to read the menu.
Lưu trú 1 đêm vào Tháng 1, 2024
Reception trả lời vào 07/02/2024
Dear David,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team