Khách sạn Ngọc Thanh , Phúc Yên

"This was one of the most confusing stays I have ever had, firstly communication from the park was great at first and then more and more and more.. the contact loves a good information flood on WhatsApp So I thought I had all the information I could need, but quickly realised I actually knew nothing. Google does not tell you much about the resort apart from poor reviews on restaurants, but I could not find a mart, shops, anything really? There is no information about the resort available, I...

"テーブルには埃が溜まっていたしテレビも壊れていたけど、ゴキブリも南京虫も居ないので安心して休むことができました。朝食は韓国料理風。果物コーナーには数匹蠅が居ましたが新鮮なモノだったのでお腹は壊しませんでした。ベトナムにしては清潔でリーズナブルでおすすめ。"

"Thái độ phục vụ của nhân viên lễ tân không tốt, không có nổi 1 câu cảm ơn hay xin lỗi khi giao phòng không đúng với yêu cầu của khách hàng, không hướng dẫn cho khách hàng khi check in, khi khách check out cũng không có 1 câu cảm ơn. Trong phòng chưa chuẩn bị sẵn khăn tắm và khăn lau chân cho khách. Mùi sữa tắm và dầu gội đầu rất khó chịu"

"The hotel is gorgeous, the rooms are so beautiful! Breakfast is delicious! The hotel is quite far from Hanoi "

"Stayed here for my wedding. Staff were gracious, kind and very responsive. Loved this place!"

"這次房間內的燈光控制開關有一邊是壞的 半夜起床只能電燈全開 房間內牆壁白色的部分及天花板都是污漬黃斑 "

"Room was great! Loved the family atmosphere around the hotel."

"Breakfast is fresh . Mia is so helpful. Good customer service and always accommodating in terms of getting rides and giving direction. She is friendly to hotel guests"

"It's not worth a 5 stars rating. Location is not good, have to walk around 1km for food and feeling unsafe at night. The room is big and clean but do not have a working desk, you have to work either on sofa or dinning table. Dust bin was not clear everyday. Amenities provided only 1 time for the whole stays. Breakfast is fine but it's same everyday. The kettle has stain at bottom, so don't dare to boil water for coffee or tea."

"The hotel is very clean and big rooms. And very clean and great for transit passengers and everyone. And breakfast also very good for international and Asians. We have a choices."

"The hotel is ok for a 1 night stay. Very near the airport, but the rooms are a bit basic. Clean and friendly staff. "