Khách sạn Ngọc Thanh , Xuân Hòa

"Resort đẹp, nhân viên rất cố gắng nhưng vẫn có chút lỗi về quy định, như gia đình tôi thuê villa 2 phòng ngủ - cho 4 khách nhưng nhất định chỉ được cấp 2 xe đạp?! Cũng có lỗi kết nối mã số đặt phòng giữa Hotels.com với resort này, làm cho tôi và cả các lễ tân rất lúng túng, mất quá nhiều thời gian giải quyết. "

"호텔스닷컴 예약을 했지만,입장부터 차별대우 받고 20분을 넘게 확인을 해야했다. 방은 콤팡이 냄새와 청결하지 못한 컨디션.. 본관수영장을 가기위해 이동용 차량을 불렸지만 서비스가 어렵다는 회신.. 직영운영이라는 말 만 믿었는데.. 절대 다시는 가지않을거고,호텔스닷컴 또한 이용하지 않을겁니다."

"This was one of the most confusing stays I have ever had, firstly communication from the park was great at first and then more and more and more.. the contact loves a good information flood on WhatsApp So I thought I had all the information I could need, but quickly realised I actually knew nothing. Google does not tell you much about the resort apart from poor reviews on restaurants, but I could not find a mart, shops, anything really? There is no information about the resort available, I...

"Lovely hotel, room was delightful."

"Thái độ phục vụ của nhân viên lễ tân không tốt, không có nổi 1 câu cảm ơn hay xin lỗi khi giao phòng không đúng với yêu cầu của khách hàng, không hướng dẫn cho khách hàng khi check in, khi khách check out cũng không có 1 câu cảm ơn. Trong phòng chưa chuẩn bị sẵn khăn tắm và khăn lau chân cho khách. Mùi sữa tắm và dầu gội đầu rất khó chịu"

"Air conditioner did not work on the entire floor. Amenities are hidden and hard to find/access Staff was not as helpful as other hotels we stayed at. We were unable to reach anyone using the hotel room phone for room service. We had to go down to the lobby for any assistance and to order room service."

"직원들이 친절해요"

"Good environment and recreational hotel with activities: archery, boating, fishing, swimming etc. Karaoke is a bit noisy. There is no shop or restaurant nearby, cannot call grab, you can only eat in hotel, price and taste is ok. Staff is helpful."

"If owner can remodel the shower room, I would vote it 10/10 for everything! Room is spacious and great views. I love it."

"Great location, thoughtful staff and wonderful amenities. A really nice place to spend time. Located near many nice Tay Ho spots."

"We had a short, transitory stay at Success Hotel, and it was exactly what we needed. The room was incredibly clean and spacious, especially considering the very reasonable price. What really stood out, though, was the staff. They were so helpful and went out of their way to seamlessly arrange a taxi for us to Hanoi Airport for our next destination. I highly recommend this hotel for anyone looking for great service, cleanliness, and value in Hanoi!"

"空港から近い。部屋のエアコンもちゃんと効く。 雨が降っていたら、ロビーのスタッフが傘をさしてくれた。 いずれも最高! なお、滑走路の直ぐ側なので、飛行機の離陸音はうるさいですw 気になる人は耳栓して寝ましょう。"