Khách sạn Nguna Island

"Toilests are filty and run down the bathrooms have no proper shower and hot water .Cochroches everywhere no eating utensils no sheets on the bed only tiny blanket. Power points arent working, fan turn on no control full blast only. To make matters worst the care taker cant speak English French or Bishlama only Chinese just wondering where this care taker came from.We need someone to communicate with.The only one good thing there was the friendly security and the house keeping lady who...

"The staff prepared a very generous daily breakfast overlooking the serene water. They were so lovely and accomodating and are always there for a chat or to help out. Surrounded by amazing greenery and close to the centre. "

"Right by the beach, amazing snorkelling, great staff with very helpful and kind manager. Food was delicious and cocktails delightful."

"The Melanesian is a long-standing feature of the Port Vila accommodation scene and it's very well-priced. The Orchid Rooms are very pleasant but they all face onto the pool area. So you will want to have the windows shut if the music played at the bar and people's conversations bother you. The AC unit in my room did an OK job with keeping the room comfortable even with windows shut. The rooms have a good desk and small table for people needing to do work while there. The included breakfast...

"Location was good, resort rooms/apartments need work as the are aged and run down, only 1 kayak didn’t leak, no bikes, grounds and pool/deck was good, iguanas are locked in a small cage with nothing and overcrowded (should be at least a small bird aviary with a tree/shrub them in it), food was good, u have to ask for rooms to be serviced (u might get it). We had no water a few times and couple of nights, Beach was good. "

"Friendly staff, lovely atmosphere and great location."

"The biggest asset to this hotel is their staff everyone was friendly, helpful and engaged with the kids. From the initial welcome from the chief to departing the hotel everything was great. Would recommend this hotel to anyone travelling to Vanuatu .. "

"Our spa room was a little tired however it was immaculately cleaned daily and all the staff were super friendly and helpful. Could not fault the wait staff at the bar and restaurant. Nothing was a problem."

"Staff were wonderful. Friendly and helpful. Unfortunately, we were unable to swim in the lagoon due to pollution. The 3 swimming pools were great and very clean. "

"Room was comfortable and clean and is well located in central Vila"

"The staff were friendly and helpful. The resort is doing renovations so hopefully improving the broken playground, empty pool and some.days we did nit have hot water. "

"Hotel has no elevator so need to climb 1 or 2 floors, with luggage if there’s no porter. Location quite near beach cafes and bars. Walking distance to city’s only shopping mall. Hotel rooftop has good view of sunsets. There’s a karaoke room and small coffee cafe in lobby "

"Yes"

"Need a lot of improvements"

"Beautiful suite on 1st floor. Very quiet and spacious. Very comfortable bed and great amenities "

"Overall is very run down compared to photos. Sheets were dirty for the first 2 days on arrival. Floors were dirty. No working shower, no hot water. Kitchen barely has any food on menu never in stock or limited choices. Bed was extremely noisy. Pillows were awful we got very sore necks and back and we aren’t old. Rust present in bathroom. Mould in bathroom. Room smells musky like mould. Village across is very noisy. They leave big outdoor lights on that shine right through the windows while...

"Room was clean spacious an had everything needed Wonderful staff makes you feel like family. Look after you well"