Khách sạn Niagara Falls - Tây New York

"I loved everything about the casino. The staff, the shows. Everything was clean and well kept. Only thing I didn't like was paying 7.50 for a cup of coffee. I think coffee and water should be free at all times."

"This comes from a first time going there.The hotel itself was great everyone was friendly and helpful as a gambler I feel almost all the machines you had to fill up different pots to get a chance to win something, to get alot of playtime if you know what I mean.We were there for 2 days and at different times,but it just seem like no one was winning"

"This hotel had a great location for my event. Price was competitive and the property was clean and up to date."

"food not hot at breakfast no staff at counter no room service"

"Great location in Lewiston- after dinner walked around in the beautiful neighborhood."

"Not very clean, bldg is old and needs refreshing. Dirt in every corner of the room."

"Great breakfast. Thanked Sue for getting to work in the middle of the night to cook a nice Breakfast. Her chocolate chip and oatmeal raisin cookies in the afternoon was a nice touch. The room very large and comfortable. Most of the staff was friendly. It was an excellent choice for the money."

"Good amenities and nice staff"

"Clean room,staff,ac very good.Parking tight but ok."

"close to the falls."

"The rooms aren’t cleaned every day. When you check in, you’ll be given a paper explaining that housekeeping is only provided on the third day, though you can request fresh towels if needed."

"Excellent and clean hotel."

"My wife and I met Dayle and Monique at the hotel eatery and they were the most helpful and polite individuals that added to the already great stay. Additionally, Julie at the front desk wears many hats at once and is a great blessing to the hotel and it's function. Great hotel location, room, and staff! Highly recommended!"

"Wonderful stay. Friendly, helpful staff."

"Loud humming fridge. We turned it off. Not one chair to even use for putting on shoes. Poor towels. Shower curtain was a liner. Cold water faucet only issued a dribble."

"The hotel was beautiful the room was amazing and the staff was friendly and helpful. I would definitely stay again especially with the price so reasonable. I wish the area was a little better built up. A lot of businesses closed but the grounds of hotel and restaurant inside made up for it. Plus easy drive to amazing areas. Thanks for a special girls night"

"Clean room, nice staff and good parking"

"This hotel is about one block from the Niagara park entrance and about a 15 minute walk to the horseshoe falls. Excellent location with gift shops and plenty of small food places within 2 blocks. We stayed two nights early June 2026. Be sure to sign up for the over the falls tour. It is fantastic if you're visiting this area."

"On our check-in, the front desk had a strong smell of marijuana. The desk manager appeared to be under the influence of marijuana. He had been smoking with another employee out front as we entered. Our room was not serviced after our first night. The desk manager said they could not clean our room because the cleaning staff was gone for the day. (this was about 3:30 in the afternoon.) The shower soap bottle was empty when we first arrived in our room and the employee said they had no more...

"The room and bed were comfortable. The air conditioner worked great. Location is convenient. Breakfast selection is great."