Khách sạn gần Bến phà Nongsa Pura tại Batam

"Nice place for a quick getaway"

"Staff was friendly, the amenities ig good, room so clean the facilities are good "

"Check in was a bad experience "

"Nice place but Why so many mosquitoes! Hope did not get dengue! "

"Great experience "

"Despite being a hotel that is quite old, we appreciate that the room was renovated to a modern look and we like the beddings and stuff. However the bathroom was a let down because sewage odour kept escaping through the floor traps. To cover the smell, the housekeeping use urinal mat, commonly used in public men's toilet urinals, as deodoriser, making not only the bathroom but the whole room (in fact the whole floor) to smell like public toilet."

"Visited Grand Mercure in 2026, after the refurbishing. The landscaping works at the entrance is still being upgraded, and the entire hotel looks brand new. The team of staff were all efficient and warm, from the reception, concierge, to the Ambrosia Restaurant. They have a convenient shuttle to the mall, with a brand new van. The kueh lapis and grilled sausages at the breakfast buffet were delicious, and the chefs did the grilling on the spot. Will be keen to try the Sup Buntut next time...

"Front office staffs were polite, helpful and friendly. Room was made available to us 1 hr before check in time. Room was clean and with standard amenities. Location just 5 mi s walk from Batam Center Ferry Terminal. Opposite hotel is a shopping mall that have a variety of food options, hypermarket, Starbucks, bakery etc."

"Clean"

"A good place for a weekend getaway. Good location. We enjoyed the local dishes of the breakfast buffet."

"The staff were very friendly. The management could’ve improved the condition of the hotel. The hotel "

"It is pretty quite at present, the pool locks good, have found a nice Coffee shop Stall , "

"Had a short stay in Ayola hence did not try out the spa. The room I had was a twin bedded and condition of the room was fine, except that there's no hairdryer in the room. The toilet had a bad sewage smell which fortunately for me, I had some lemongrass essential oil with me, which I had literally poured into the drainage and it helps, had to do daily for the 2 nights. Didn't use the swimming pool but heard from one of the house guest, that the pool needs cleaning. The Restaurant staff are...

"House to small for 5 pax. Book for 5 pax but only get towel and other amenities for 4 pax. Location is great just beside the ferry terminal."