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"Lovely ambience throughout. Room really nice and has all you’d need. Staff great. Cooked to order breakfast. "

"Very professional and helpful staffing Definitely use this hotel again "

"Good location. Friendly welcoming reception staff.available to help anytime. Rooms were modern and very clean. All bar and restaurant staff very good."

"Excellent stay lovely staff and prime location highly recommended 👌 "

"Staff overall pleasant however heads up early checkins really only an option when asking ahead. My room was great and comfy. Be advised if you haven't drove you will need public transport or a taxi to get into center but they are both easy to use. I would recommend."

"The staff were excellent. Location brilliant, room was immaculate. All of which has nothing to do with Expedia who were appalling in regards to our booking. Completely unhelpful, looking for extra money when we had mistakenly put in the wrong date. (Thank you Maldron for sorting ) A disgrace will never use Expedia again. "

"Room spotless, staff corteous "

"Great location in Newcastle and near to the train station and Utilita arena which was the reason for our overnight stay. Our room was ideal for the night - clean, comfortable, well furnished with a very good shower. "

"Breakfast was delicious with plenty of options"