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"This was an excellent stay. Everything was great."

"A nice stay with a good breakfast. Didn't park my car in the hotel carpark due to £5 a day charge ( this is new). Easily parked over the road free. Hotel could do with a carpet upgrade (worn and dirty) all in all it was a nice place to stay, good clean rooms and friendly staff "

"Stayed 2 nights. Good sized room. Bus stop right beside hotel - 15 mins into Newcastle. Comfortable bed. Gorgeous toiletries from Arran. Didn’t have breakfast so can’t comment."

"The room was clean and comfortable and well laid out. Bespoke toiletries were very nice. Great location, too."

"We didn’t book breakfast Nice check in and beautiful room "

"All or needs were catered for plus a good breakfast"

"We’ve stayed at this hotel many times. It’s a great location with good facilities. Staff are always very welcoming a check-in. Rooms are well equipped with a fridge in the room. Breakfast service was outstanding with very friendly and checking everything was ok. Great selections and plenty still available 30 mins before finishing. Highly recommend this hotel"

"Staff were very helpful, I was able to check into my room 2h early and check our 2h late (late checkout fee). Room was large, cold (as I like it) with plenty of plugs including USB on the sockets. Breakfast was good. The best was comfortable."

"Friendly arrival. Room cleaning thorough "

"Great stay clean bedroom and staff polite and helpful defo come back"

"Its beautiful location the staff are very friendly and attentive, our room was perfect for us on the ground floor as my wife has motility problems at the moment. We really enjoyed our stay. "