Khách sạn North Hills

"Very nice and cool for everything"

"AC was on the fritz and bathroom fan didn’t work. These two made for a humid night on the 12th floor. The location was perfect for our Central Park exploration."

"If you want to stay by Madison square park and be in walking distance to Chelsea, Union square, and essentially any area, The location is amazing. Great restaurant attached (Hole In The Wall). Rooms were good, clean. We had issues with: check in process and our Expedia reservations, the key code (never worked), assistance from staff (met initially with aggressive attitudes), and accommodations of staff (not very informative or helpful)."

"Very compact room."

"Very uncooperative staff regarding check in and check out ! I requested for a late check out annd they agreed but still deducted 57$ for late check out which was 12pm while for th check in they gave me room by 4pm Overall not a good experience"

"The hotel itself was fine. The staff, however, is another story. I am trying to get a receipt of my stay for 5 days now and I have not received an email from them with it. This was charged directly to hotel and my card was charged. I was hung up on multiple times or transferred to numbers that kept ringing. It is inexcusable to not respond to a customer to that has paid to stay in your hotel. And such a simple request."

"Great place to stay without costing an arm and a leg. 2 block walk to E train and then from there can get to Carnegie Hall, Union Station, and even world trade center. AC eas solid and strong. quickly cools the entire room."

"Yes"

"Great location and amazing staff!"

"Super worn down, not as pictured. Room was really run down, carpet was oddly wet. Bathroom was covered in water and shower was moldy."

"Everything is good perfect location"

"Clean room, kind staff, good location if you're looking for something a bit quieter than Midtown Manhattan. Price was a bit high but that's Manhattan in general especially during the World Cup."

"I love New York but I hated this hotel. This is my worst experience in NYC. On the plus side, the location is great, the cleaning staff were great and the rooftop bar and tiny pool are nice. However, the hotel is not in a great shape, it has a very unkempt vibe and the rooms are tiny (as would be expected in NYC). What really ruined my stay, however, was an incident that happened one night. I was falling asleep when I felt something crawl on me, I jumped out of bed and saw a giant cockroach in...

"Outstanding stay from start to finish! We were fortunate to receive a complimentary room upgrade, and the views were absolutely incredible from the corner room. The location couldn't be better, right in the heart of the Financial District, with easy access to everything we wanted to see and do. The room was spacious, comfortable, and well-appointed, and the bathroom was equally large and beautifully maintained. The service, accommodations, and overall experience exceeded our expectations. This...

"I only stayed 1 night, staff was friendly … decent location in Chinatown…"

"Very comfortable and well maintained rooms. Will absolutely stay there again"

"The a/c was too noisy, which made it difficult to sleep"

"Lovely boutique hotel! The room was nicely updated and it was clean."

"The staff was incredibly helpful and friendly!"