Khách sạn Tây Bắc Rochester

"Clean staff was friendly parking was easy and a good breakfast"

"We loved it! TV was a nice size. The coffee maker made a very good cup of coffee. Bed was super comfortable."

"No vending machines just a few things in the lobby. Not a thing in the fridge, not even water. Really basic room; stains on the couch and a bed that is just a sinkhole in the middle."

"You can get better. Trust. Not impressed with cleanliness and smell."

"Good stay"

"Construction was underway, so there wasn't much to enjoy, and there were roaches in the room."

"The hotel was in a quiet location it was maintained and clean . The staff was friendly and helpful especially the desk staff , Heather on days and Robin on the night shift were very engaging and helpful. The cleaning crew were adequate although simple mistakes were made as not replacing towels and face cloths and not replacing coffee and the creamer/ sugars when depleted. The gym was basic but had a decent amount of machines and a cable work out machine. The pool ( which I didn't use) was...

"Staff not very helpful or polite, but otherwise clean enough and decent breakfast."

"All was good"

"Came for a quick stay and honestly the only issue I had that the shower was not cleaned and when I had ask if they could come clean the shower and replace the shower curtain, no one came. Other than that mishap, the staff was super pleasant and offered me free breakfast for the shower inconvenience. Also they have a free shuttle from the airport to the hotel so that was convenient for me."

"This is a great place to stay near RIT It's very convenient and its clean"

"This hotel is beautiful, very well maintain and clean. The staff were all so nice and helpful from the front desk, maintance, housekeeping and the breakfast servers. The breakfast buffet was just amazing every single day with something for everyone. The waffles are just wonderful. Thank you to all the staff for your wonderful hospitality."

"Verry good"