Ngoại thất
Kiểm tra phòng trống

Nhận xét về Holiday Inn Norwich, an IHG Hotel

3 out of 5
Holiday Inn Norwich, an IHG Hotel
Ipswich Road, Norwich, England

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 269/697 nhận xét" "
Đánh giá 8 - Tốt. 303/697 nhận xét" "
Đánh giá 6 - Được. 86/697 nhận xét" "
Đánh giá 4 - Kém. 24/697 nhận xét" "
Đánh giá 2 - Tồi. 15/697 nhận xét" "

8,8/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,6/10

Tiện nghi, dịch vụ

8,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Malcolm

Thích: Nhân viên & dịch vụ
Staffing was excellent but restaurant facilities limited and the rooms “tired.”. Overall not value for money
Lưu trú 1 đêm vào Tháng 4, 2024
hi norwich trả lời vào 13/04/2024
Dear MalcomThank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NORWICH.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.Sincerely,Lee Hanner Night GSM01603 730300nights@hinorwichhotel.co.uk

10/10 - Xuất sắc

David

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had a lovely stay in Norwich . The hotel was very welcoming and they had a great choice of food . Was impressed with the quality of food and friendliness of hotel staff .Amazing cooked breakfast 🍳 with a great range of different foods including continental breakfast range Lovely selection of Alpro yoghurts and cheeses.Only issue was there was no access to the jacuzzi having expected to be able to use all the leisure facilities . Where they gave a downstairs bedroom to change in with an underpowered shower also in the room too.
Lưu trú 2 đêm vào Tháng 4, 2024
hi norwich trả lời vào 13/04/2024
Dear DavidThank you for taking the time to tell us about your experience at Holiday Inn NORWICH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Lee Hanner Night GSM

6/10 - Được

Katie

Lưu trú 1 đêm vào Tháng 2, 2024
Holiday Inn trả lời vào 23/02/2024
Dear KatieThank you for taking the time to leave us your rating for us here at the Holiday Inn Norwich.I hope if you are in the area again you will come stay with us againSincerelyLee HannerNight GSMN

8/10 - Tốt

KA SHUN ANGUS

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Holiday Inn trả lời vào 18/02/2024
Dear KA SHUN ANGUSPlease know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Lee HannerNight GSM

10/10 - Xuất sắc

Paul

Lưu trú 1 đêm vào Tháng 2, 2024
Holiday Inn trả lời vào 13/02/2024
Dear PaulThank you for taking the time to tell us about your experience at Holiday Inn NORWICH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Lee Hanner Night GSM

8/10 - Tốt

Jamie

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Review
Outside is a little run down but refurbished inside. Good room (premium). Location is easy to access but a little too far from city centre
Lưu trú 1 đêm vào Tháng 2, 2024
Holiday Inn trả lời vào 11/02/2024
Dear JamieThank you for taking the time to tell us about your experience at Holiday Inn NORWICH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Lee Hanner Night GSM

6/10 - Được

Steven

Khách đi công tác
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Mr Potts
Great location, leisure facilities and public area but room was tired. For a premium price! Not great value at all. Staff abd service very good.
Lưu trú 1 đêm vào Tháng 2, 2024
Holiday Inn trả lời vào 09/02/2024
Dear Steven Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NORWICH.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Lee HannerNight GSM

10/10 - Xuất sắc

Matthew

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
Holiday Inn trả lời vào 09/02/2024
Dear MatthewWould like to start by saying thank you for taking the time and rating your stay with us here at the Holiday Inn.Its great to see you had such a good stay with us.We hope that if your in the area again will you come stay with us again.SincerelyLee

10/10 - Xuất sắc

John

Lưu trú 3 đêm vào Tháng 1, 2024
Holiday Inn trả lời vào 01/02/2024
Hi JohnThank you for taking the time to leave us a review of your stay here at the holiday inn. so happy to see you had a great stay with us.we hope that you come stay with us again soon.SincerelyLee

10/10 - Xuất sắc

Robert

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fantastic. Clean, not dated, really pleasant. Thoroughly recommend.
Lưu trú 1 đêm vào Tháng 1, 2024
Holiday Inn trả lời vào 29/01/2024
Dear RobertThank you for taking the time and rating your stay for us here at the Holiday inn.Really happy to see you had such a good stay with us and hope that if your in the area again you will come stay with us againSincerelyLee

10/10 - Xuất sắc

Lawrence

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Holiday Inn trả lời vào 29/01/2024
Hi LawrenceThank you for taking the time and rating your stay for us here at the Holiday inn.Really happy to see you had such a good stay with us and hope that if your in the area again you will come stay with us againSincerelyLee

10/10 - Xuất sắc

Peter

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Holiday Inn trả lời vào 20/01/2024
Hi PeterFirstly thank you for taking the time to fill out your review, Thank you ever so much for the brilliant score.Hope that we will see you here again very soonSincerelyLee

10/10 - Xuất sắc

Tanya

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent
Check in was quick and efficient. Staff were friendly and helpful. We booked breakfast which was good quality, varied and well labelled. Made use of the gym which was fairly wrll equipped.
Lưu trú 1 đêm vào Tháng 1, 2024
Holiday Inn trả lời vào 20/01/2024
Hi TanyaThank you for taking the time to tell us about your experience at Holiday Inn NORWICH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Lee HannerNight GSM

10/10 - Xuất sắc

Nick

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Holiday Inn trả lời vào 20/01/2024
Hi NickFirstly thank you for taking the time to fill out your review, Thank you ever so much for the brilliant score.Hope that we will see you here again very soonSincerelyLee

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Lưu trú 2 đêm vào Tháng 1, 2024
Holiday Inn trả lời vào 20/01/2024
HiFirstly thank you for taking the time to fill out your review, Thank you ever so much for the brilliant score.Hope that we will see you here again very soonSincerelyLee

10/10 - Xuất sắc

Peter

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I use this Hotel for a site i am Managing in Norwich - very good and food is nice and pool etc is great. Would use again.
Lưu trú 1 đêm vào Tháng 1, 2024
Holiday Inn trả lời vào 20/01/2024
Hi PeterThank you for taking the time to tell us about your experience at Holiday Inn NORWICH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Lee HannerNight GSM

10/10 - Xuất sắc

Adrian

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 12, 2023
Holiday Inn trả lời vào 20/01/2024
Hi AdrianFirstly thank you for taking the time to fill out your review, Thank you ever so much for the brilliant score.Hope that we will see you here again very soonSincerelyLee

10/10 - Xuất sắc

Andrew

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 12, 2023
Holiday Inn trả lời vào 06/01/2024
Dear AndrewThank you for taking the time to leave us your score.I see you had a great stay with us and we hope to see you again soon.LeeNight GSM

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 12, 2023
Holiday inn trả lời vào 06/01/2024
Thank you for taking the time to leave us your score.I see you had a great stay with us and we hope to see you again soon.LeeNight GSM

8/10 - Tốt

John

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great service, no soundproof
The swimming pool, jacuzzi, steamroom and sauna were great and easy to access. The changing rooms had adequate lockers and showers and a swimwear dryer. The staff were polite and helpful. I visited the bar late into the night and the staff were more than happy to stop whatever paperwork or jobs they were doing to prioritise me. The beds were comfy but the rooms are in need of soundproofing as twice I was woken by people moving things upstairs or people returning to their rooms next door.
Lưu trú 2 đêm vào Tháng 12, 2023
Holiday Inn trả lời vào 06/01/2024
Dear JohnThank you for taking the time to tell us about your experience at Holiday Inn NORWICH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Lee HannerNight GSM

10/10 - Xuất sắc

Peter, Billingshurst

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I used this hotel for a site visit in Norwich, good facilities and ok for what you pay.i will use again no issues.
Lưu trú 1 đêm vào Tháng 12, 2023
Holiday Inn trả lời vào 06/01/2024
Dear PeterThank you for taking the time to tell us about your experience at Holiday Inn NORWICH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Lee HannerNight GSM

8/10 - Tốt

jackalyn

Lưu trú 1 đêm vào Tháng 12, 2023
Holiday Inn trả lời vào 06/01/2024
Dear JackalynThank you for taking the time to leave us a score regarding your stay with us here at the Holiday inn Norwich.So glad to see you had a great stay with us an hope to see you back with us in the future.LeeNight GSM

10/10 - Xuất sắc

Vincent

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel has a nice swimming pool with a sauna, steam room and gym which both my wife and I enjoy. We used the hotel as a base to visit Norwich and although it is not quite walkable it is still a very short car or taxi drive. The hotel room in comfortable with all the usual amenities. Food and drink are available but we did not avail ourselves of these services. Nice place for a weekend stay.
Lưu trú 2 đêm vào Tháng 12, 2023
Holiday Inn trả lời vào 06/01/2024
Dear VincentThank you for taking the time to tell us about your experience at Holiday Inn NORWICH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Lee HannerNight GSM

10/10 - Xuất sắc

Vicky

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel overall was good. Lovely sized room but slightly uncomfortable bed. Breakfast selection was brilliant , such a shame it wasn’t very hot.
Lưu trú 1 đêm vào Tháng 12, 2023
Holiday Inn trả lời vào 06/01/2024
Dear VickyThank you for taking the time to tell us about your experience at Holiday Inn NORWICH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Lee HannerNight GSM

10/10 - Xuất sắc

Peter, Sawtry

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Handy for shopping ,which are a few hundred meters away, also on a bus route to Norwich. Parking is free at this hotel It was very easy to check in ,the receptionist was very chatty, made us feel at ease. The only down point to make was the soundproofing from the floor above sounded like a herd of elephants.
Lưu trú 1 đêm vào Tháng 12, 2023
Holiday Inn trả lời vào 06/01/2024
Dear PeterThank you for taking the time to tell us about your experience at Holiday Inn NORWICH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Lee HannerNight GSM

8/10 - Tốt

Heather, Redmond

Great room service
Lưu trú 1 đêm vào Tháng 12, 2023
Holiday Inn trả lời vào 06/01/2024
Dear HeatherThank you for taking the time to leave us your score.I see you had a great stay with us and we hope to see you again soon.LeeNight GSM

8/10 - Tốt

Lisa

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Does what it says on the tin.
Pleasant stay. Nephew had fun in the pool and the games in reception where there kids congregated and made friends, Good breakfast selection. Handy location for Coleman’s hospital. Staff were friendly
Lưu trú 1 đêm vào Tháng 12, 2023
Holiday Inn trả lời vào 06/01/2024
Dear LisaThank you for taking the time to tell us about your experience at Holiday Inn NORWICH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Lee HannerNight GSM

10/10 - Xuất sắc

Jane

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Another super stay
Great stay as usual. Come here every 6 months with my sister. Staff are so nice and food is lovely. Back in April for another long weekend and can’t wait. Always take my little pooch and the staff love her. Thank you Holiday Inn
Lưu trú 3 đêm vào Tháng 11, 2023
Holiday Inn trả lời vào 06/01/2024
Dear JaneThank you for taking the time to tell us about your experience at Holiday Inn NORWICH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Lee HannerNight GSM

8/10 - Tốt

Tim

Lưu trú 2 đêm vào Tháng 11, 2023
Holiday Inn trả lời vào 06/01/2024
Dear TimThank you for taking the time to leave us your score.I see you had a great stay with us and we hope to see you again soon.LeeNight GSM

10/10 - Xuất sắc

Peter, Billingshurst

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel located next to site in Norwich , very good facilities ( pool is great) but no kettle in room. Quite , comfy bed and would use it again .
Lưu trú 1 đêm vào Tháng 11, 2023
Holiday Inn trả lời vào 06/01/2024
Dear PeterThank you for taking the time to tell us about your experience at Holiday Inn NORWICH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Lee HannerNight GSM

8/10 - Tốt

Stuart

Lưu trú 1 đêm vào Tháng 11, 2023
Holiday Inn trả lời vào 06/01/2024
Dear StuartThank you for taking the time to leave us your score.I see you had a great stay with us and we hope to see you again soon.LeeNight GSM

10/10 - Xuất sắc

A

Lưu trú 3 đêm vào Tháng 11, 2023
Holiday Inn trả lời vào 06/01/2024
Dear AThank you for taking the time to leave us your score.I see you had a great stay with us and we hope to see you again soon.LeeNight GSM

10/10 - Xuất sắc

Mark

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great customer service. Lovely pool sauna and steam room. Range of breakfast items was brilliant. Ate twice in the hotel for evening meals and good value and tasted good.
Lưu trú 2 đêm vào Tháng 11, 2023
Holiday Inn trả lời vào 26/11/2023
Dear MarkThank you for taking the time to tell us about your experience at Holiday Inn NORWICH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you for your lovely comments i will be sure to share them with all the team.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Lee HannerNight GSM

8/10 - Tốt

Edward

Late, last minute check in. Reception very accommodating, room very clean, quiet, comfortable, staff very helpful.
Lưu trú 1 đêm vào Tháng 11, 2023
Holiday Inn trả lời vào 20/11/2023
Dear EdwardThank you for taking the time to tell us about your experience at Holiday Inn NORWICH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Lee HannerNight GSM

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Thoroughly enjoyed our 4 night stay
Very friendly staff, a big thank you to James and Mark and the other staff For their wonderful service in the restaurant. We used the pool several times and the changing rooms were spotless. Our room was clean and comfy. Highly recommended hotel
Lưu trú 4 đêm vào Tháng 11, 2023
Holiday Inn trả lời vào 20/11/2023
HiThank you for taking the time to tell us about your experience at Holiday Inn NORWICH.Please know that your feedback is extremely valuable to us. I will pass your kind words on to James and Mark. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Lee HannerNight GSM

10/10 - Xuất sắc

Salvador

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
For the price was very good value,and my wife makes lots of noise when drilling so walls were perfect thickness to drown her out ❤️❤️
Lưu trú 1 đêm vào Tháng 11, 2023
Holiday Inn trả lời vào 20/11/2023
Dear SalvadorThank you for taking the time to tell us about your experience at Holiday Inn NORWICH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Lee HannerNight GSM

8/10 - Tốt

Miriam

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 10, 2023
Holiday Inn trả lời vào 31/10/2023
Hi MiriamThank you for taking the time to leave us a good rating about your experience at Holiday Inn Norwich. We hope that you will give us the opportunity to serve you again in the future.SincerelyLee

10/10 - Xuất sắc

Andrew

Good value
All good, nice hotel yes old style but has been updates and recently decorated
Lưu trú 2 đêm vào Tháng 10, 2023
Holiday Inn trả lời vào 31/10/2023
Hi AndrewThank you for taking the time to tell us about your experience at Holiday Inn Norwich.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.SincerelyLee

10/10 - Xuất sắc

Steven

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Decent Hotel
Nice hotel pleasant staff. Spacious and clean room altough bathroom was a little on the small side. Decent choice of food in the restaurant.
Lưu trú 1 đêm vào Tháng 10, 2023
Holiday Inn trả lời vào 31/10/2023
Hi StevenThank you for taking the time to tell us about your experience at Holiday Inn Norwich.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.SincerelyLee

4/10 - Kém

Khách đã xác thực

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 10, 2023

10/10 - Xuất sắc

ROBIN

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 10, 2023
Holiday Inn trả lời vào 15/10/2023
Hi RobinThank you for taking the time to tell us about your experience at Holiday Inn NORWICH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Lee HannerNight GSM

8/10 - Tốt

Colin

Lưu trú 1 đêm vào Tháng 9, 2023
Holiday inn trả lời vào 15/10/2023
Hi ColinThank you for taking the time to tell us about your experience at Holiday Inn NORWICH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Lee HannerNight GSM

10/10 - Xuất sắc

Lidia

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My husband and I traveled to visit our son at Norwich Hospital and stayed for two nights only, the proximity to the hospital was great for a short taxi drive. Hotel is clean and comfortable, breakfast and dinner areas very clean and food was very tasty and good variety. Staff is very friendly and helpful with all our requests and questions. I would stay here again if need be. Norwich is a very relaxing lovely town!
Lưu trú 2 đêm vào Tháng 9, 2023
Holiday Inn trả lời vào 15/10/2023
Hi LidiaThank you for taking the time to tell us about your experience at Holiday Inn NORWICH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope your son is ok and next time you come you can enjoy more of norwich.Sincerely,Lee HannerNight GSM

10/10 - Xuất sắc

Michael

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel was away from main town , and was clean and tidy. Very good local bus service to Norwich
Lưu trú 2 đêm vào Tháng 8, 2023
Holiday Inn trả lời vào 15/10/2023
Hi MichaelThank you for taking the time to tell us about your experience at Holiday Inn NORWICH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Lee HannerNight GSM

10/10 - Xuất sắc

John

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 8, 2023
Hi Norwich trả lời vào 06/09/2023
Hi JohnThank you so much for your amazing score.SincerelyLee

10/10 - Xuất sắc

Shweta

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Amazing. Really friendly and happy staff.
Lưu trú 1 đêm vào Tháng 8, 2023
lee trả lời vào 03/09/2023
Hi ShwetaThank you for taking the time to leave us your really kind review i will be sure to pass it on to all the staff members.Hope to see you again soon.Yours SincerleyLee

10/10 - Xuất sắc

Robert

Lưu trú 1 đêm vào Tháng 8, 2023
Holiday Inn trả lời vào 15/10/2023
Hi RobertThank you for taking the time to tell us about your experience at Holiday Inn NORWICH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Lee HannerNight GSM

10/10 - Xuất sắc

Lee

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 8, 2023
Holiday Inn trả lời vào 15/10/2023
Hi LeeThank you for taking the time to tell us about your experience at Holiday Inn NORWICH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Lee HannerNight GSM

8/10 - Tốt

Keith

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
A good stay, close to Norwich City centre
Clean hotel, with friendly staff, and excellent breakfast
Lưu trú 1 đêm vào Tháng 8, 2023
lee trả lời vào 30/08/2023
Hi KeithThank you for for taking the time to leave us a review, really happy you enjoyed your stay.Hope to see you again soon at the hotel.Yours SincerleyLee

8/10 - Tốt

Rosie

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 8, 2023
Holiday Inn trả lời vào 15/10/2023
Hi RosieThank you for taking the time to tell us about your experience at Holiday Inn NORWICH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Lee HannerNight GSM