4/10 - Kém
John, Tipton
Đi cùng bạn đồng hành
15/02/2026
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I recently stayed at the Best Western Plus Hotel Nottingham, and, unfortunately, the experience was disappointing despite this room being marketed as an upgrade.
The bathroom had no blind, and because the room faces the main road this felt very uncomfortable. When I reported it, I was told there is a new policy of having no blinds and relying on frosted glass, which didn’t provide sufficient privacy in my opinion.
There were also several maintenance issues. The sink taps didn’t work properly, the rubber seal on the shower screen was visibly dirty and really needs replacing rather than just wiping, and the bath itself looked very worn with old defects – not something I would feel comfortable using.
From a practical point of view, the room only had two plug sockets. In today’s world, where most people travel with multiple devices (phones, smartwatches, etc.), this simply isn’t adequate.
Noise was another problem. Being on the main road meant significant traffic noise due to poor windows, and the walls were so thin that I could clearly hear conversations from neighbouring rooms.
On a positive note, bedding and towels were clean, which is after all should be a basic requirement in any hotel. Staff were very welcoming on arrival.
Expidea website indicated 4 Star and an 8.2 rating, in reality this really was not the case. Pictures on website also very misleading to the actual quality of the hotel.
While we did get the room at a discounted rate, the overall standard was still p
John
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