Khách sạn Novelty

"The staff was very friendly and helpful. We were greeted by a very nice woman at the front desk who helped us find a local restaurant and gave us directions on how to get there. Our room was pristine clean--the cleaning staff was also friendly and pleasant. Breakfast was great. We were full until dinner time!"

"Wen we returned to our room in the middle of the day the room was unlocked and our belongings were unguarded, The house keeping people left the room in the middle of cleaning unlocked though it was obvious that it had a lot of our luggage, clothes etc. We have waited for half an hour nd nobody showed up. It took me 2 calls to the front desk and another 30 minutes till someone came to finish cleaning."

"Clean room and front desk was very helpful with check_in and checkout process. Pool was clean and had towels to use. Will definitely come back"

"Very nice comfortable and clean"

"Breakfast was okay, but could definitely use some improvement like the decaf coffee wasn't ☕️ ever hot always Luke warm, nothing terrible but some small minor details."

"The only positive part of our stay (7/23–7/26) was the omelet bar. Other than that, this hotel desperately needs a major makeover, and management should lower their rates until renovations are complete. Our room smelled strongly of mold and mildew, had red stains on the living room and bedroom floors, and featured stained, smelly curtains. The bathroom tub grout was molded, the mirror was cracked in the corners, the lampshades had holes, and the lighting was completely unreliable. Worse, the...

"We booked this hotel on Expedia and paid in full, but the clerk who checked us in charged us $300 for the stay even though it was pre-paid. The hotel’s computer system was so slow that it was a very frustrating experience trying to get the staff to fix their mistake. Additionally, the beds were both so uncomfortable that I slept three hours of the night in my car to avoid the horrible, uncomfortable bed. This was a sorry hotel stay and I will not be back."

"When I first arrived I was given a handicapped room which was also facing The freeway so alot of road noise. I asked for another room, but was told I had to speak with the Mgr in the am. Next am I spoke to a different clerk who switched my room immediately."

"Overall it's an ok hotel. It's a good budget friendly option if you're just looking for a room to check in and out of and you don't need anything extra. Staff wasn't rude but also not super friendly."