Khách sạn gần Rừng West tại Novelty

"Amazing staff and quaint hotel ! Love the upscale yet comfortable relaxed feel to this great boutique hotel close to chagrin falls ! Very convenient and includes hotel bar and restaurant giving you the option to stay in once you’ve arrived."

"This hotel was very clean. The staff was amazing and so friendly! There was not one employee that we passed that did not greet us or ask how we were. That made us feel very welcome! The breakfast was great, so much to choose from. We also loved that they had a fountain coke machine. Our only complaint is that the rooms are not very sound proof. You could hear the rooms next to yours toliets flush, shower running, and talking. Despite that issue, we would stay again because of the hotels other...

"Everything was great except the breakfast was lacking."

"The parking lot house several abandoned cars. The elevator last inspection expired 8/20/2022. The building smelled of marijuana . The breakfast counter area was dirty, along with the hallways. The pool was not cleaned or available for use. They had a handwritten note on the pool door stating, “Closed No Chemicals “. I would not recommend having them on our travel site and I hate that I booked it from the pictures that Expedia shared and their pool. When we go to the Cleveland area we enjoy...

"Breakfast was great! There was just not communication when I arrived as far as how it works when it is purchased with the room. I had to ask via messsaging to teh hotle, and had to go to the front desk for my breakfast coupon or voucher. Which is OK, just wish I had "

"Great property"

"This place is absolutely filthy. My room was dirty when i walked in. sticky liquid stuck to the walls, light switches were sticky and gross. the carpet was covered in crumbs and dirt and the AC machine was covered in mold and didn't turn on( not that i would have anyway) someone peed in the elevator on my first day there and after a 4 day visit the elevator still had not been cleaned. I slept in my car the last night in the parking lot of the hotel because of how gross it was. if you stay here,...

"We stayed for 2 nights before meeting other family elsewhere. It was clean, the beds a little on the soft side, which I like. The staff was very nice and very thoughtful and helpful. Water pressure was good. It also had a little fridge and microwave and was in a great location with lots of places to eat nearby. Coffee set out in the lobby daily is a nice touch, even though I didn't have any. Ice machine worked fine. Didn't see a single bug, (and I check for them,) which is unusal even in pricier...

"Clean room and great breakfast"

"Clean rooms nice staff easy check in"

"Non smoking room. When you walked into lobby you could smell smoke. Slight smell in room. Couldn't work heat unit. It was dirty. Shower faucet was loose and falling off. Never again. Could hear neighbors tv all night. Never again."

"Staff was great from housekeeping to the front desk staff. I had a really great experience and will definitely book again!"

"Todo bien comodo "

"Breakfast was slightly above average."

"The reservation was made through Expedia, with notes to have 2 cribs available upon arrival. I called the hotel to confirm prior to flying in. That night, upon checkin, they did not have any cribs as promised. But luckily, they were able to find a couple pack and plays. I had to request additional bedding several times, but kept getting sheets rather than blankets/pillows. There were numerous miscommunications. Other than that, the trundle bed in the "suite" was stained with urine marks. ...

"Hotel is in need of remodeling especially the carpeting."

"The breakfast was fresh, curtains in room was old and nasty. Staff was pleasant & the kitchen was clean. Carpet in rooms need to be replaced as well as and updated on furniture. "

"They did not have enough staff that front desk is not covered and no one picks up your calls to the desk once in the room "

"Great!"

"The staff were extremely welcoming, professional and kind!! The rugs, bedding and furniture could be updated but everything was clean!!!"