Khách sạn Novi Khan

"The check in was confusing. Eventually staff showed up. Did the job, but no more. Room was big, clean, and bed was fine. Couldn't really feel air conditioning. I was promised a robot to deliver room service. No robot. Food was terrible. Shuttle on time. That's the most I can say."

"The beds were very uncomfortable and the mattress were saggy."

"We always stay in this hotel, while in Sofia, close to airport and the Mall."

"Great staff! Cleanliness was ok. The bathrooms definitely need work. One of the biggest issues was that the thermostat can’t be set to less than 25C and it was warm in the room. Breakfast was good."

"Great value hotel, we stayed the night before a flight from Sofia airport. Food hall / shopping mall nearby, breakfast was good and the location was perfect for our purpose."

"Aufgrund des Gestank nach Zigarettenrauch, würde ich das Hotel nicht nochmal buchen. Zudem hatten wir noch ein anderes Hotel in Sofia, dass ähnlich viel kostete und deutlich moderner und angenehmer war. Hier stimmt das Preis-Leistung-Verhältnis nicht. Auf die Beschwerde, dass es nach Zigaretten im Raum riecht hat man nur geantwortet, dass bestimmt ein anderer Gast auf dem Balkon unter dem Zimmer raucht... Der Gestank war aber so penetrant in dem Raum und auch in das Bettzeug gezogen, dass es nur...

"Habitación limpia, personal bien, aparcamiento bueno, propio del hotel acceso fácil a la carretera principal."

"Check the location!!!"

"The hotel is very overpriced. It is outdated and hotel staff were aloof. Mediocre overall. The gym was very dirty and had little to no equipment. The floors were filthy and hadn’t been cleaned in a long time. No mats, towels and in a dungeon. The breakfast was mediocre. Would like to see healthier options and plant based options would be appreciated like in most other hotels. Would not be back."

"Very modern, clean and close to everything. Staff is polite and helpful! Great property, will be staying there from now on."

"Hotel is near city.Reception staff is welcoming & friendly. Good breakfast."

"Good"

"Room was excellent, large bathroom with bath and separate shower. Beds were large with nice quality bedding. Breakfast was excellent, lots of choice and freshly cooked. Staff were helpful. Our room was above the in house Georgian restaurant, we didn't try it but it looked very popular. There was live entertainment which went on late, maybe 12am, we could hear it in our room which was directly above but it didn't stop us from going to sleep. The Vitosha area had a nice atmosphere and lovely view...

"The rooms were excellent beds extremely comfortable, location is perfect."

"Great location. Very clean if dated room. My only criticism is a large part of the huge window in my room did not have a solid/blackout curtain. It meant the whole room was extremely bright by 6am (summer). Lovely if you wanted to get up early but impossible to lie in otherwise."

"Great facility with great friendly staff. Incredibly well maintained and top rated service. This will always be high on our preferred accommodations. Shout out to the housekeeping staff. Thank you."

"Hôtel bien placé et chambre propre mais qui mériterait d’être un peu rénovée."