Khách sạn Nuevo

"Bed Bugs!! Worst hotel in the planet. Carpets are stained. Walls are thin, location is terrible. Rooms are beyond small and outdated but no matter what, the worse is I came back home eaten by bed bugs had to throw my clothes away "

"No, but view of the pool. There is a view of a very tall building in front of our room."

"Great hostel type environment. Quiet private bedroom, shared bathroom/shower areas quite clean. Did not use pool but it looks great."

"Great staff. Clean room"

"Honestly I had a good time here. No complaints. The staff was lovely. So kind and sweet and helpful. Also very attentive. They were fast and efficient. The place was clean and smelled very nice. The area was spacious. The AC was great, it got cold super fast. I loved it. The location is in the heart of everything yet secluded and I liked that. The water outside is warm so you can get in even if it’s a bit nippy. My 9 year old also loved his stay. "

"Our recent on overlooked the beach but the windows were so foggy it was difficult to see clearly. That may be just the way it is right on the coast but it was disappointing."

"Great service and good food 😋 "

"Tiene un aislamiento deficiente en las habitaciones, se escuchan las voces del pasillo y otro del cuarto "

"No elevator. Stairs right from pavement to the 4th floor. Rooms nicely done. No coffee machine in room. Great aircon. Nice bed. Nice bathroom. Large room. "

"Staff was great.Location is excellent.\nGreat place to stay at a great price"

"Very old building, musty smell. Water didn’t work during the afternoon. May of been an issue in the area though. Our TV didn’t work and it took the staff hours to fix the issue. Stayed there twice and each time there were no wash cloths. Asked for extra pillows and staff said there were no additional pillows as they were sold out that night. Beds are very hard and uncomfortable. Will not book there again. Couldn’t wait to leave honestly. "

"Good place to stay "

"Excelente la experiencia en estadía en el 1912 Hotel Boutique de Cayey. Me quedé junto a mi esposo por un asunto de trabajo en Cidra pero nos encantaría regresar. Al momento no tienen ascensor pero próximamente lo estarán instalando junto a otras amenidades que tendrán. Apoyemos lo nuestro!!!"

"Not the best area of town. Door only had one lock, no chain. Curtain fell off the window. "

"Great Location...Great staff.."

"There was a lot to do close by. The building is fine and the rooms are fine. Our room had a broken AC and it was incredibly hot, when speaking with a staff they said they knew, which made me angry they didn't disclose this information. They put 2 fans in our room, which is how we already knew they knew about this issue. Our friends rooms did not have any fans and working AC. The hotel did refund, but it made for a long HOT night after a full day of travel. "

"Como vas a reservar por error y 5 minutos después no aceptan cancelaciones. Tienen hambre o que"

"Conveniently located to food and the beach…"

"The hotel itself is located along a busy stretch of expressway a couple miles from SJU airport. It’s about a 10 minute walk to a gorgeous beach with lounge chairs and umbrellas. The pedestrian overpass has about 25 steps on each side.. not for someone with mobility issues. The elevator was not working. Parking is very limited. Check in was fast and efficient with pleasant and friendly staff. Room was comfortable though kinda small. Nice bed and large walk in shower. Nice little pool with bar...

"Zero hot water !! Vending machines were near empty , pillows were way too small , no extra pillows available!!! $168.00 a night alittle high for what you get !! Won’t ever stay again "