4/10 - Kém
James
Đi cùng gia đình
18/06/2025
As soon as we got to our room, we wanted to wash up after the long trip into town. But we found that there was no soap in our room. Plenty of shampoo, conditioner, etc., but no soap. Went back downstairs to the desk and spoke to a young lady who appeared to me to be the manager. She apologized, but rather than just handing me a supply of soap she said she would send it up to the room. Ten minutes later a young man knocked on our door and handed me a bottle of body wash, saying that they are “out of soap.” I then had to go back downstairs, get to my car, and drive to the nearest Walgreens to but my own soap! I wish they had just told me that originally and saved me all the trips back and forth. First time I ever heard of a major hotel chain running out of soap. Disappointing.
James
Lưu trú 1 đêm vào Tháng 6, 2025