Khách sạn Oakengates

"Awful area felt very unsafe Advertised as a two bedroom apartment Was one bed room and an awful sofa bed in the kitchen Tv was smashed Host unhelpful We stayless than 30 minutes amd had to book another hotel Seeking a full refund would not recommend "

"King size bed which was a double Air con didn’t work Water pressure was awful and kept going from hot to cold Staff seemed to care but this was quickly shattered when I saw them joking about a customer after speaking to them. The breakfast was ok without any hot vegan options. Room service trays were left unattended outside rooms. I booked to try and escape the heat however this ended up only being some what of a success Pool was warm and uncomfortable to swim in would liked it be cooler I...

"Excellent value for money Very clean, tidy and comfortable Spacious room with outstanding views. Great breakfast and brilliant variety for breakfast Very good signage around the grounds and building."

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"Another fantastic stay at Moat House for my parents, who simply won't stay anywhere else when they're visiting the area! The whole team were phenomenal from start to finish. Apologies that we didn't manage to get everyone's names, but Hannah on reception was amazing at check-in, and Kirsty was excellent at check-out. The bar, restaurant and food service teams were all incredibly friendly and welcoming, making guests feel genuinely valued throughout their stay. A special mention also to the...

"Welcoming owners Helen and Andy provide a warm, comfortable and luxurious B&B in the heart of lovely Eccleshall. Helen's artsy skill are shared in abundance, with every little detail attended to. Our room overlooked the beautiful garden at the back of the property, adjacent to private car parking, and a gentle stroll down to the town. We plan to stay again, truly a delightful experience."

"Fabulous friendly hotel. I'll definitely be back"

"Great, quiet place to stay. Great staff and delicious breakfast!"

"Staff and food very good and great views of the grounds from the breakfast room, but the building would benefit from an upgrade and some maintenance."

"Hotel was clean and well maintained. Lovely grounds. Doesn’t have air conditioning but fans are provided. We had an issue as had booked twin rooms which I confirmed over 3 phone call but was assigned double rooms which the hotel did rectify but couldn’t done with out the hassle. Make sure you have written confirmation if you require twin rooms. Otherwise all good."

"The staff were so friendly. Breakfast was delicious!!"

"We had a very warm welcome from the friendly staff and were shown to the room which was clean and bright. The food that evening was excellent, and as it was a warm evening we spent a pleasant time sitting outside with our drinks afterwards. Continental breakfast was served promptly at 8 am and the addition of fresh strawberries and blueberries was a definite plus! Check in / check out was swift and efficient. Just a couple of minus points:- The room door could only be opened with the key -...

"Clean room with basic amenities"

"Staff difficult, bathroom smells of damp, both usb charging points next to the beds broken but no plug alternative next to the bed either"

"Great old builing. Nice size bedroom and bathroom. Comfortable bed. Quiet , no noise from fans etc. Good parking and central town location. Town very quiet and peacefull."

"I cannot fault the Queens at Horton. The room was clean and comfortable,the staff were friendly and helpful and the food was great."

"Clean room and breakfast was ok swimming pool was ok too"

"Helpful staff"