Search Hotels Near Oklahoma City Rose Garden, Oklahoma City

"The placed smelled terrible and and had worn out carpet and broken lamps in the room."

"the exterior looked great untill you stepped into the room. first off the kitchenette with full fridge is very nice. most just have the mini fridge.and that's just about all the positive i can say. the floor was dirty your socks looked like you had worn them for a year. then the kitchenette didn't have any utensils nothing the hood light. stopped working and just was not clean. then i noticed black dots on and in the bed, floor, walls etc. i was told they were bed bugs. it was an experience not to be redone"

"Kudos to the EVS team, but front desk staff is dismissive and untrained To start with the positives, the room was very clean, and the two EVS workers we ran into were very nice and welcoming. They deserve recognition. However, the front desk management suffers from a severe lack of communication and training. Our room wasn't ready 20 minutes after check-in time, and the agents on duty seemed confused, only checking on it after my husband insisted. We also watched every other guest receive a welcome bag and information about breakfast and drink hours, while we were given neither. Furthermore, despite having already paid for the room in full through a booking site, we were charged an unexpected $50 deposit. The room itself contained a queen bed instead of the king we reserved. When I brought this up at checkout, the agent was highly dismissive, insisting the bed was a king and brushing off my comment that my husband did not fit on it. Finally, because of the deposit, I requested a timestamped checkout receipt to protect my records. She claimed she didn't have access to it and said it would be sent by Expedia—which is completely incorrect, as I did not book through Expedia. Great job by the cleaning crew, but a highly frustrating experience overall."

"Great customer service! We were placed in a room originally that ended up being next to a guest with a dog barking nonstop. We called and asked if there was any way they could try to contact the guest & they offered to move us if they couldn’t get in contact with him. We eventually moved rooms but the room we moved to had blood stained sheets and the toilet did not flush properly from the jump. There was also a smoke alarm that had been removed and replaced but the wire connectors were still visible on the wall. Just not the most visually appealing for paying almost $200 per night. Also, the room was incredibly humid and the AC couldn’t seem to keep up well."

"Nice accommodations. A little tricky finding it, but worth it! Cozy suite with all the amenities. Comfortable bed and enough space for 3 people. I wish they had a fan in the shower area, but not a deal breaker. Breakfast has good options with delicious coffee!"

"A/C would not stay on Room was mostly clean.... Beds are horrible, hand towls for bath towls and completely worn out."

"Half of the outlets did not work, it was so outdated that it looked like we jumped back into the 90s. The gentleman that works at night was EXTREMELY rude"

"Shower was not very good. Pressure was not good hot water was so so. It. Was raining the floors were slick my granddaughter about fell. "

"Nasty. Not a single towel, wash cloth, or complimentary soap, tissue, cable broke, had to call maintenance. BED BUGS!! I woke up with several bug bites. No refund. Was told “owner will be here Monday, she will call you” Not a single word. Accidentally scheduled the wrong date, no refund. Will not be staying at any of these disgusting, bed ridden motel again. Will not recommend to anyone. I payed for a room I did not stay in, no refund or credit for another day. Absolutely the worst management. The worst experience I’ve ever had in a motel and not worth the money."