Khách sạn có concierge tại Phố Cổ, từ 1.912.500 ₫

"Staff helpful, rooms ok, charging sockets poor"

"Very nice stay"

"Easy access around old quarter"

"이 호텔에서의 숙박은 모든 면에서 기대 이상이었습니다. 원활한 체크인 과정부터 편안한 객실까지 모든 것이 전문적으로 처리되었습니다. 객실은 넓고 깨끗했으며 편안한 숙박에 필요한 모든 필수품이 갖춰져 있었습니다. 특히 숙박 기간 내내 탁월한 서비스를 제공해 주신 안젤라 씨께 특별히 감사드립니다. 그녀는 매우 친절하고 도움이 되었으며, 추천이나 요청 사항에 대해 항상 기꺼이 도와주셨습니다. 그녀의 긍정적인 태도는 제 숙박 경험을 더욱 풍요롭게 해주었습니다. 호텔 자체도 조용하고 깨끗했으며, 주변 지역을 둘러보기에 편리한 위치에 있었습니다. 좋은 추억을 안고 떠났으며, 앞으로 다시 방문하게 된다면 주저 없이 이곳에 묵을 것입니다. 강력 추천합니다!"

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"Extremely helpful and courteous staff. Great location."

"Khách sạn đầy đủ tiện nghi, đồ ăn sáng tuyệt vời. Nhân viên best"

"They got you feeling like a King and/or Queen here. I aint giving them a 5/5 for no reason on each checklist. The assistance and care given is immaculate. There's someone to open the front door, complimentary drinks refreshments are provided while you wait, and a small moist towel was offered to clean yourself up. Upon my arrival and final day, the helpers came out to assist with me and my friend’s luggage out/in the taxi. They were also sincere and accommodative when it came through questions...

"My husband and I recently celebrated our 20th wedding anniversary, and choosing Hotel du lac Signature in Hanoi was one of the best decisions we could have made. From the very beginning, the service was impeccable. Even before our arrival, the hotel’s sales team responded promptly to every inquiry. We asked about airport transfers and traffic conditions, and they arranged everything seamlessly. They even sent us thoughtful recommendations for how to make our anniversary trip extra special....

"GRAND du LAC is situated in a prime location, right in the heart of the Old Quarter and next to the St Joseph Cathedral. The ambiance is elegant, with beautiful architecture and top-notch services. The staff is friendly and professional, the rooms are exquisite, and the prices are reasonable. My only choice of hotel in Hanoi."

"the room was booked one year in advance and we were given a room with no window. The bathroom sink was getting clogged. Asked staff to book the hotel car 16 hours in advance and the car was 30 minues late, Breakfast was reasonable but it was avialable at a different hotel about 250 m away."

"Beautiful, peaceful property in the heart of the Old Quarter. Everything was fantastic."

"It so good facilities and nice staff"

"Was great service and so friendly"

"スタッフのやる気が高く、積極的に利便性の高い提案をしてくれる。例えば、早朝にチェックアウトと伝えると、朝食バイキングの材料を使ってテイクアウトボックスを用意できます、との案内があり、実際に利用して、助かった。バイキング会場では、責任者が顧客テーブルを回り、改善点のヒアリングをしていた。サービスを高め集客につなげるとの意識が徹底していた。部屋も清潔でクリーニングも行き届いていた。"

"Loved this hotel and the front desk team especially Grace who went out of her way to make our stay special. Lovely pool, breakfast and amenities. Close walking distance to most things, but also an easy location to book a Grab. In a very busy area, it's quiet and offers a great balance if you want to relax, eat or sit at the skybar in the hotel without going out. It's exactly as the pictures depict and definitely one of the top hotels in the area."

"The hotel locates a few walks from the Old Church & Turttle Lake. Tons of local foods around for travelers to try. Not as busy and crowded as in the Old Square Area. Good service. New rennovation. Clean bed & shower. "

"Sạch sẽ, nhân viên lễ phép, phục vụ tận tình. Sẽ có dịp quay lại. "

"This is one of the best hotels I have ever been! The customer service was beyond phenomenal. The staff helped me to book tours, local restaurants, local bars...they all took care of me, making my stay unforgettable. First time in Vietnam and I could not be happier. Will def come back to this hotel! "