Search Hotels Near Palm Island Indoor Waterpark, Batavia

"Hotel is clean but you can hear people in other rooms talking. Breakfast was amazing, Steakhouse was very good and affordable. Bar drinks are reasonable. "

"Good"

"Our room had no soap in the shower or for the sink. There was no ice bucket. When I called the desk, she told me she couldn’t leave the desk. I went down and she found me some soap, but no ice bucket. Finally one of the floor attendants got us one. We stayed 2 days, when we’re gone for the day and came back our room was not cleaned, no new towels. I asked about this and they said I needed to request to have the room cleaned. No one told us this at check-in. I had to ask for towels since they only gave us one bath towel to begin with. The front desk staff was very unhelpful. I would not stay there again or recommend to anyone"

"The breakfast menu was fresh, good coffee but limited. During the last hour or two of breakfast most of the food had been eaten. No restocking."

"Air conditioner wasn't effective, didn't feel safe"

"its ok"

"It has been my go to place for a couple years now as I live in Pennsylvania, but travel outside the country so I have to go up to Buffalo to catch a flight to get there. I enjoy Danielle‘s sense of humor and company at the bar when I stay there. I also noticed some new evening staff as it’s been two months since I was there last that also seemed very pleasant and helpful. Breakfast is very good also. This was the first time I stayed in one of the remodeled rooms was quite nice. Thank you, kurt ramsey"

"Could invest in updating the rooms to a more modern style."

"Room was clean nice. No remote for television. Short on towels after the third day of stay. "