Search Hotels Near Panama Cruise Terminal, Panama City

"This is a lovely hotel surrounded by nature and well located at the Pacific entrance of the Panama Canal. You can see the vessels in and out very close. Rooms are nice and spacious, breakfast is good. There is a TGI Fridays in the premises. Great experience."

"The Positives: The hotel is beautiful with a cute rooftop dining area and the breakfast buffet was wonderful. Location is perfect for walking around Casco Vijeo. The staff were very friendly and helpful. The Negatives: The room I had was on the fourth floor with window facing the foyer, so you could here just about everything. Music lasted until 1130pm and started again at 7:30am so couldn't get a restful sleep. Room was clean but bed linen was stained and bath towels stained. If it had not been for the dirty linen and noise level, I would give 5 Stars."

"Property was clean and breakfast was very good, with a myriad of choices and the staff was very professional and helpful. Checking in however was less than pleasant: no help or direction given upon arrival so I went to the right to find reception but it was to the left so I went around in an almost complete circle. At check in i was given the key to my room and the reception pointed to the direction of the elevator and I was left on my own no bellman to assist with luggage. The room was clean but missing certain items and this set the stage for the rest of the stay. Each night when I returned I had to call for my room to be cleaned and or to be replenished with towels or other items. Also the bathroom while clean is definitely not up to the 5 star rating it advertised. The wall was tiled except the shower enclosure was made of some type of material like vinyl and the shower floor was like a builder grade plastic/composite mass produce shower floor. No bathtub. The temperature and pressure of the water in shower and faucet was good. This is definitely not a 5 star hotel and the service especially on arrival is very poor. I have stayed at other Riu properties and never experienced this mediocre service. It's imperative that they use this review to implement a robust improvement plan immediately. They could benchmark other areas on their own property like the breakfast, lobby and poolside restaurant staff, or look to other Riu properties like in Mexico, Jamaica etc."

"This hotel is extremely beautiful. Room was very clean and comfortable. Breakfast has a lot of variety and staff was very friendly. "

"Beautiful hotel, the rooms are lovely the beds are so comfortable, in a great location and the staff were so kind and polite and helpful. The speakeasy is fabulous and so fun. The only thing was the food at the pool bar was not very good but the drinks were great, and the food and service at the roof top bar Ammi, not so great. Otherwise highly recommend staying at Sofitel in Casco Viejo! "

"Excellent service and location."

"Incredible in every way. I would stay there many times over!"

"Great hotel and perfect location for exploring. The rooms were clean, the staff was friendly, and I appreciated the amenities like the courtyard and rooftop bar with 360 views of the city. Highly recommend!"

"Great stay!"