Khách sạn Pannal và Burn Bridge

"Excellent as always!"

"Lovely hotel in a great location. Staff especially reception were friendly, helpful and welcoming. Can't really fault this stay."

"Nice hotel."

"Staff (Nadia?) were very warm and welcoming "

"Ideal location for a city trip. Staff very friendly. Food excellent, rooms very clean. "

"Excellent hotel slight issue with the plumbing in the room but staff moved us without an issue "

"When we went in to our room, the Chocolate Orange, we noticed it was colder than the hallway. Nicky, the receptionist, showed us around the room, as told us to turn up the radiators. But that didn't work. So after 15mins, I went to the reception and asked if there were any other rooms available. Nicky showed us 2, and we decided on the Matchmaker. This room was excellent, very warm and spacious. colder than the hallway. "

"The welcome from the the Receptionist was excellent ensured we had a suitable room to meet our needs. Hotel room was very clean and beautifully decorated. The room was heated individually, controlled in the room. Breakfast was excellent lots of hot and cold choices. Highly recommend especially due to the onsite parking which is a bonus in York. All the staff are very polite and friendly."

"Friendly staff, comfortable room, good breakfast, convenient for the city centre. "

"Very good first impression , staff friendly and helpful, lovely room, very comfy bed, would have preferred a shower cubicle, not a shower over bath. All very good will certainly be staying here again"

" C"

"Staff excellent from check to departure. Arrived early so went to reception just expecting to register the car park but room was ready which was a bonus. Great meal in peacheys in the evening followed by a quality breakfast the following morning."

"Everything was just perfect: the hotel is right un front of the minster, the room was really nice and clean, the staff was kind and helpful, the breakfast Is delicious"

"Fantastic hotel. Staff are really friendly. They treated our daughter to a chocolate bar for her birthday. The pantry of treats for guests is fantastic too. The rooms are lovely. The food is great. A great atmosphere. We will be back. "

"Staff were impeccable. Food excellent. Whole standard of the place was top class. Just a few minor points to note & could be improved - bedroom window could not be opened to let in fresh air & badly needed dusting. Not enough electrical sockets & could have been better positioned close to mirror for make up, hair etc. Other than that, it was a beautiful atmospheric and classy hotel and full of character. "

"Cozy room with a nice view of the town. Very helpful staff. Beautiful bar area with decent real ale."

"This is an exception hotel. Quality customer service and excellent food; traditional atmosphere fitting to the period house and grounds. Really recommended."

"Great hotel..fantastic location Will definately stay here again "

"The room was lovely, and our stay massively exceeded our expectations including an evening dip in the hot tub and then using the hotel bar for games. The staff made everything that much more special for my girlfriend (now fiancé) birthday and for our engagement during our stay too to put the extra special touches in. We will definitely be returning to stay again!"

"Yes"