2/10 - Tồi
Ginika
Đi theo nhóm
05/01/2026
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Got items stolen by other guests and the receptionist said what do you want me to do???? I found where it was and located the thieves and they still didn’t do anything but tell me they didn’t want the police called. I don’t expect a lot of hotels but this shook me. On nye I’m out here doing Sherlock Holmes to find my item guests stole????? I had to confront them with my friend and they hid it in a panel on their floor behind pipes because I left a message on it saying I’d call the police shortly. Besides the receptionist who went to every floor with me, everyone else lied, when I asked to speak with the manager. His name was printed on the welcome card in the room so I knew they were just sending whoever. There are cameras everywhere and yet you can’t look up who stole by the pool? Let them stay and no repercussion whatsoever . It soured my experience and I couldn’t wait to leave. I’d never say at any of their hotels and stick to a chain you are comfortable with from wherever you are from. Smokers on the floor and going through the vents I was literally choking in my room. Why would guests be allowed to smoke indoors for any reason??? It was such an annoying experience and I’ll NEVER go here.
Ginika
Lưu trú 5 đêm vào Tháng 12, 2025
