Khách sạn gần Trung tâm Nghệ thuật Penfield tại Rochester

"Front desk staff were amazing! I would stay here again simply because of the staff and cleanliness of the room. We did have 2 outlets by the bed not work which caused us to not charge our electronics correctly. "

"Fair price "

"The rooms have a very strong humid and moldy smell. The location is convenient. Breakfast is good."

"Check in clerk was outstanding. Professional"

"Buenisimo "

"Si"

"Verry good"

"Very charming and welcoming place. The attention to details is amazing. The hosts are very nice and thoughtful."

"The hotel and staff were wonderful! We planned a trip to The Strong Museum which is literally right next door. It was all by 1 minute walk, best location to visit this museum - specially with small children. The breakfast options were good and food was delicious, something for everyone."

"No Breakfast, No hot water, No towels. Not properly maintained the room. Cleaniness is poor.. Overall No for nexr timw.."

"When I arrived, they told me they didn’t have a room for me due to construction closing down 2 of their floors. They magically found a room after i was googling new options in their lobby for 10 minutes. The room they gave me was 85 degrees and it couldn’t be adjusted. There were bugs in the bathroom and stains on the walls. The elevator worked 25% of their time. Disaster."

"Check in was nice and easy but the room was dirty "

"Staff were courteous and helpful across the board. Our room was clean, beds were comfortable. Would definitely return"

"The room is what we expected loved the bathroom And the room Was clean and the service was exceptional "

"Staff was friendly overall and answered all of my questions. I liked that it is close to shops and restaurants within walking distance, with a wide variety of options nearby. The rooms were clean, and the beds were comfortable."

"They are not pet friendly. They are pet tolerant. They will take $50 from you if you bring a pet. Exorbitant, excessive, unreasonable, and unflinching. I also have not yet been refunded my incidental charges deposit"

"I arrived at the hotel and was told the reservation I made had been cancelled, with no reason and no name of the person who made the cancellation. Every room was occupied, so I had to spend an hour on the phone with Expedia to get a refund. Once I received a refund (at 10 pm), I had to leave to find a place to stay. The staff member at the front desk was the one saving grace; she was supportive during this process. Also, I saw a sign that the dryer was broken. A person who had been staying...

"Love this hotel. They have remodeled it since last we stayed. Looks great. Issues. The bathroom in the lobby. Someone broke the door off the stall. Not sure how long it was like that but no one was trying to fix it. There was a stained bed sheet by laundry room in the hall. Not hotels fault but someone should have not let it sit for an entire night. Lastly, hall by rooms 130s smelt like animal urine. If guests are extended they should clean after themselves. Hotel just needs to be more...