Khách sạn Penllyn

"Unable to contact hotel by phone tried for over 2hrs information. Had to return to the hotel to get information."

"Room was clean but an issue with extractor fan in bathroom. Staff very approachable and polite. Spa staff were exceptional. Food was fantastic especially the breakfast."

"Always a wonderful place to stay in South Wales."

"Copthorne is now our home in Cardiff every time we are in the City. The staff are always amazing specially Ryan."

"Unfortunately the pool is still out of action but that aside it was a good stay. Very helpful staff very clean and comfortable room, good breakfasts, jams at the toast area gets messy and sticky perhaps a re-think needed there, parking excellent. Only grumble was the noisy extractor in our bathroom it needs replacing, we used torches to use bathroom in the night so as not to waken our neighbours but we did report it to reception and hopefully it will be fixed for next guests. Overall a clean and...

"Location was convenient for us but the room was noisy with music playing until after 11pm on both nights. Strange smell in the room and no reading lights or fridge."

"We arrived later than planned because of multiple road floodings in and around Cardiff, but staff was really helpful, breakfast was tasty and the whole place was very cosy. We would have loved staying more Nights."

"Very welcoming stay. We felt so at home and very looked after. Staff were extremely helpful and food was excellent. Beef brisket Sunday lunch was delish and vame out like a work of art! Excellent quality produce. My bacon roll in the morning was real thick cut and tasty. Comfy beds. Beautiful bathroom. Will 100% be back."

"There was no easy access to the airport by foot. Taxi was ok. Room was clean but very hot. This was easily resolved by turning the radiator off and opening the window. We were misled when booking thinking that the restaurant would be open. We had to order takeaway and wait 2 hours for food. The hotel does not accept cash which seems to be the way everyone is going. Staff were friendly and chatty."

"Convenient location, safe, walking distance to food, grocery, public transport. Comfortable room and bed. Effective heating in room and hotel. Fast internet. Efficient and friendly staff. Would stay here again. Recommended."

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